The Umbraco Cloud Portal

    To help you manage your Umbraco Cloud project we've built the Umbraco Cloud Portal. From here, you can view and manage all your Cloud projects in one place.

    Manage your projects

    When you login to the Umbraco Cloud Portal you will be presented with a view of all the Umbraco Cloud projects you've created or has been added to as a team member.

    View all projects

    By default the projects are ordered by latest updates - projects you've worked on recently will be shown on top and the ones you haven't worked with for a while are in the bottom.

    For quick access you can favorite the projects you are currently working on, to make them appear as the first projects in the view. You can also browse through the projects by using the search field.

    In the top-right corner of the projects view you'll find an option to create more projects.

    Choose the plan you want and a project will be ready for you within a few minutes.

    You can also see notifications for your different projects in the top-right corner, e.g if your project have been automatically updated or if an upgrade has failed.


    On Umbraco Cloud it is possible to get an organization to manage the projects that you and members of your company creates to get an overview of all of your projects.

    Find out more in the Organization article.

    Project Management

    Managing your individual projects has been made even simpler with Umbraco Cloud.

    In the project view, you will have a quick overview of the environments in your project.

    Project overview

    • Environment status
    • Links to backoffice, frontend (View page) and the environment history
    • Git URL for cloning down the environment to your local machine
    • Option to restart environment
    • Access to Power Tools

    This is also where you go to manage the environments on your project: Click on Manage environments at the top of the page, and you can add and/or remove environments as needed. Read more about how the number of environments vary depending on the plan you are on, in the Project overview article.

    Aside from these features, it's also from the project view that changes are deployed from one Cloud environment to another - find out more in the Cloud-to-Cloud article.

    From Settings - in the top-right corner - you'll find a lot more options to configure your project.

    Environment error log

    Each environment has an error log that appears only if you have any unread errors on that specific environment. You can view the errors by clicking on "View errors" in the environment menu.

    Once you're there, you can manually mark each error as read which will move it from the "New" section to the "Read" section. Errors marked as read will be permanently deleted after 30 days.

    During development, you can happen to gather a large number of errors which might cause the error page to load very slowly. A fix for that would be to locally connect to the database for that specific environment and delete the errors. You can read more about connecting to the environment database locally in the section about databases on Umbraco Cloud.

    Environment errors are stored in the UCErrorLog table.

    The query below will delete 90% of errors. The query will always delete the oldest errors first. You can tweak the query to delete any percentage of errors by changing the number in the first row.

      FROM [dbo].[UCErrorLog]
      WHERE [Read] = 0

    The chat

    In the bottom-right corner of the Umbraco Cloud Portal, you'll find a chat-bubble. This is where you will be able to reach out to the Umbraco HQ Support Warriors should you have any questions regarding your Umbraco Cloud projects.

    If you are on a Professional plan you are entitled to support through the chat regarding implementation and issues with the CMS.

    With the Starter and Standard plan you are only entitled to support regarding specific issues regarding the Cloud platform.

    Read about the Umbraco Cloud plans to learn more about this.

    Your Umbraco Cloud profile

    You can find your Umbraco Cloud profile in the top-right corner the portal.



    The name that will be displayed on Umbraco Cloud


    This email address is used for logging in to Umbraco Cloud and will receive email notifications from the Umbraco Cloud Portal.

    Note that it is not possible to change this email at a later point.

    Change password

    Change the password for your Umbraco Cloud account from here.

    change password

    Edit profile

    Update and make sure that your information is valid and up to date for your Umbraco Cloud profile from here

    Edit profile