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  • Craig100 1086 posts 2374 karma points c-trib
    Nov 04, 2013 @ 18:48
    Craig100
    0

    Missing backoffice thumbnails

    Hi,

    Published a 6.0.3 site some months ago and the client has been using it quite happily. It has CropUp and DAMP with the DAMP/CropUp updated DLL's.

    Today I log into the backoffice and find that image thumbnails no longer show in content nodes and also in the "Select Media Item" popup. The images show in the main site ok and if you go to the main "Media" section. I've checked the settings on the DAMP Data Types are the same as my local dev copy (which still shows thumbnails), and I've also cleared my browser cached and done hard refreshes, AND done a total site re-publish, but nothing seems to bring them back.

    In Chrome tools I get a 404 Error when the Content Node opens in the back end: http://www.xyz.co.uk/umbraco/plugins/DigibizAdvancedMedia…100&h=65&uId=635191836817896524&fallback=/media/10621/Office-pic_thumb.jpg 404 (Not Found) editContent.aspx?id=1169:246

    Inspecting the missing element in the back end content node gives:

    <img src="/umbraco/plugins/DigibizAdvancedMediaPicker/DAMP_ImagePreview.ashx?img=/media/10621/Office-pic_thumb.jpg&w=100&h=65&uId=635191836817896524&fallback=/media/10621/Office-pic_thumb.jpg" width="100" height="65" border="0" class="dragHandle" id="" style="" nodeid="1304">
    

    The image actually exists in /media/10621/Office-pic_thumb.jpg.

    Can anyone shed any light on where I should look to fix this?

    Cheers,

    Craig

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