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  • Mark Watson 98 posts 309 karma points
    Apr 03, 2019 @ 02:33
    Mark Watson
    0

    Accelo crm integration

    We have a potential client looking to integrate Accelo with an umbraco newsletter campaign resource on Umbraco cloud. Has anyone worked with Accelo integration before?

  • Markus Johansson 1611 posts 4540 karma points
    Apr 05, 2019 @ 15:07
    Markus Johansson
    0

    Hi Mark!

    In what way are you planing to integrate? What kind of scenarios?

    There one way to fetch the subscriber data from external sources like Accelo called "Subscription Providers" https://www.newsletterstudio.org/help/develop-with-newsletter-studio/subscription-providers/

    Not sure if this is what you are looking for?

    All the best!

    // Markus

  • Mark Watson 98 posts 309 karma points
    Apr 10, 2019 @ 04:37
    Mark Watson
    0

    Thanks Marcus

    Yes that is almost what we are looking for, but we are trying to link the information when the client emarkets directly in accelo. ie in accelo click on the contact and you can view all accelo notes etc plus any campaigns that the contact has received.

    This is important as there are many employees that have access to accelo but only one that sends out emarketing. Generating lists for emarketing can be easily done in accelo and exported then imported into the mail client. Is it possible that you can view the emarketing that has been sent via accelo?

    Just enquiring if this has been done before or can be done.

  • Markus Johansson 1611 posts 4540 karma points
    Apr 12, 2019 @ 07:04
    Markus Johansson
    0

    Hi Mark!

    There is no "out of the box" integration with any CRM so if you need this behavior you would have to create your own integration. What you are describing could probably be done using some of our events in Newsletter Studio.

    Clicks and opens can be "pushed" into the CRM from the NewsletterStudio.Infrastucture.Services.TrackingService.AddedTrackingEvent-event and adding which campaigns a contact has received could probably be done using the NewsletterStudio.Services.SendNewsletterService.SentUnique-event-

    Documentation about this can be found here:

    https://www.newsletterstudio.org/help/develop-with-newsletter-studio/events/

    And a code sample here:

    https://github.com/enkelmedia/NewsletterStudioContrib/tree/master/Newsletter%20Studio%20V2/NewsletterStudioContrib/Events

    Hope this points you in the right direction?

    We do help clients with work like this if you need a supporting partner to point you in the right direction or if you just want someone to help you with the actual work - please let us know.

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