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  • Bruno Olsen 75 posts 316 karma points
    Jun 17, 2019 @ 11:15
    Bruno Olsen
    0

    Trial-mode despite .lic-file in place

    Hi

    On an Umbraco 7.4.2 we have a Newsletter Studio 2.1.4 installed. We have a purchased license and the .lic-file is in the /bin folder. It's been a long while since it was installed and the licence purchased/installed, but it worked back then.

    It's never been used, but now when it's actually going to be used I notice that it says "trial-mode". I've noticed some other issues, but this one is the primary to get solved first ;)

    Any known reasons for this to happen?

    Kind regards, Bruno

  • Markus Johansson 1603 posts 4508 karma points
    Jun 17, 2019 @ 11:42
    Markus Johansson
    0

    Hi!

    Most of the time this is because the website was started on a domain that was not included in the license, like a stage-domain or the azure website domain.

    How are you hosting the website?

    If you email me all the domains that you are using I'll update your license file.

    Cheers!

    // m

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