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  • Sudarshan 10 posts 30 karma points
    Jun 10, 2014 @ 11:31

    'Synchronize' node not showing up after installation


    We installed - Umbraco 7.1.4 & - uCommerce for Umbraco 7

    After that we installed uCommerce Sync package "Umbraco7uCommerceSync_0.6.0.2". Everything installed successfully. BUT now its not showing 'Synchronize' node under uCommerce node

    Are we missing something?

    Any help will be really appreciated.


  • Kenn Jacobsen 133 posts 791 karma points MVP 2x c-trib
    Jun 10, 2014 @ 14:37
    Kenn Jacobsen


    You shouldn't need anything else. I just installed the same versions on a local test environment and the "Synchronize" node shows just fine here. How odd!

    It could be a write access issue. Please check the file /config/trees.config - it should contain the following entry, which is what makes the "Synchronize" node show:

    <add initialize="true" sortOrder="100" alias="uc_sync" application="uCommerce" title="Sync" iconClosed="folder.gif" iconOpen="folder_o.gif" type="UCommerceSync.Umbraco.Menu.LoadSync, UCommerceSync.Umbraco" />

    I'm off for CodeGarden now, so it's rather unlikely I'll be able to help you any further until the weekend. I hope you manage to solve the problem :)


  • Sudarshan 10 posts 30 karma points
    Jun 11, 2014 @ 09:00

    Hi Kenn,

    Thanks for the reply!

    What I observed is above config entry was not present in 'tree.config' file. Also even though it was saying package loaded successfully, none of the DLLs, image and aspx files were copied to appropriate locations. Looks like some issue with the package loading.

    We were using

    • Umbaco 7.1.4

    • uCommerce developer edition for Umbraco 7

    Thanks for your help and enjoy Code Garden conference!

  • Kenn Jacobsen 133 posts 791 karma points MVP 2x c-trib
    Jun 16, 2014 @ 09:35
    Kenn Jacobsen


    Did you get the issue solved?

  • Sudarshan 10 posts 30 karma points
    Jun 16, 2014 @ 10:43


    Yes, I was able to solve this issue. But for that we did copy files manually. We read package.config file and copied files manually to appropriate locations.

    After this 'Synchronize' option appeared.

    But now, we are facing another issue which we will post it soon.

    Thank you

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