Followed upgrade instructions carefully to go from 1.5.0 to 1.6.0 but now when I click on the Merchello tab in the backoffice, I am presented with a blank screen and no way to navigate through the settings.
Here's the interesting thing though, I can navigate directly to a Merchello url such as http://localhost:14775/umbraco/#/merchello/merchello/ProductList/manage and that displays the page correctly with everything functioning so it seems like the only thing that is broken is the left hand navigation panel.
Ok - After the upgrade the application pool should be recycled...but I suspect you might need to go to /config/ClientDependency.config and increment the version attribute and then recycle the app pool again.
Does that help?
If not...do you then see any error messages in the console log? or do you see anything in the /app_data/logs file marked with ERROR or WARNING related to merchello?
With the merchello tab selected, console open, when I refresh the page, nothing is flagged up in the console, anything in particular you want me to look for?
Try setting the compilation debug="true" in the web.config so that ClientDependency does not jump in there, open your network tab in the client developer tools and hit refresh on one of the Merchello pages.
Delete the Merchello DLL files and replace with the 1.6.0, Verify that your ExamineSettings.config and ExamineIndex.config match a 1.6.0 install .. and copy over replace the App_Plugins/Merchello directory.
First off, Merry Christmas to everyone here, hopefully we've all stuffed ourselves silly with amazing food and got some sweet presents!
To the matter at hand, we'll I'm kinda stuck here :(
Replaced App_Plugins/Merchello folder, replaced files in bin directory, examine index/settings files are a match but still get blank screen when clicking on Merchello tab.
Merchello tab does not display anything post 1.6 upgrade
Hi guys,
Followed upgrade instructions carefully to go from 1.5.0 to 1.6.0 but now when I click on the Merchello tab in the backoffice, I am presented with a blank screen and no way to navigate through the settings.
Here's the interesting thing though, I can navigate directly to a Merchello url such as http://localhost:14775/umbraco/#/merchello/merchello/ProductList/manage and that displays the page correctly with everything functioning so it seems like the only thing that is broken is the left hand navigation panel.
Any ideas?
Hi Martin
What version of Umbraco are you running? It's my understanding that Merchello 1.6 is for Umbraco 7.2 only.
EDIT: That's also what it says on the download page if you scroll down a bit to the bottom where the different releases can be downloaded.
Cheers, Jan
7.2.1
Hi Martin
Ok - After the upgrade the application pool should be recycled...but I suspect you might need to go to /config/ClientDependency.config and increment the version attribute and then recycle the app pool again.
Does that help?
If not...do you then see any error messages in the console log? or do you see anything in the /app_data/logs file marked with ERROR or WARNING related to merchello?
/Jan
Hi Jan
I run my application from Visual Studio so not sure how I'd even recycle the app pool?
There are no console errors or warning messages in the log, here's what it does have though
Hi Martin
Ok, luckily it's quite simple to recycle it - Just open up the web.config and hit save.
Now reload your browser when you're in the backoffice.Do you see anything now?
/Jan
Nope :(
here's a quick screen recording of how it looks http://cl.ly/Z3kS
Hi Martin,
Can you open the client side developer tools (F12) and look for something in the console on the refresh?
With the merchello tab selected, console open, when I refresh the page, nothing is flagged up in the console, anything in particular you want me to look for?
Try setting the compilation debug="true" in the web.config so that ClientDependency does not jump in there, open your network tab in the client developer tools and hit refresh on one of the Merchello pages.
Does anything stand out then?
just spotted this:
the request
returns the following:
dunno if that's normal or not.
That one is fine ...
the request
returns this
That matches mine as well ...
What version of Merchello and Umbraco are you using again. Also, did you upgrade Merchello from Version X?
umbraco 7.2.1
merchello 1.6.0, upgraded from 1.5.0
Is there any way I can somehow re-install the package whilst still preserving my settings, product catalogue, etc
Sure:
Delete the Merchello DLL files and replace with the 1.6.0, Verify that your ExamineSettings.config and ExamineIndex.config match a 1.6.0 install .. and copy over replace the App_Plugins/Merchello directory.
Can you elaborate on the following
"Verify that your ExamineSettings.config and ExamineIndex.config match a 1.6.0 install"
I don't have another 1.6.0 merchello installation to compare it to
ExamineIndex.config https://gist.github.com/rustyswayne/6d1d75ee29dc8f0f6f67
ExamineSettings.config https://gist.github.com/rustyswayne/777ed32802124f9d2557
First off, Merry Christmas to everyone here, hopefully we've all stuffed ourselves silly with amazing food and got some sweet presents!
To the matter at hand, we'll I'm kinda stuck here :(
Replaced App_Plugins/Merchello folder, replaced files in bin directory, examine index/settings files are a match but still get blank screen when clicking on Merchello tab.
Hi Martin - would you be available for a Skype call tomorrow? I'm GMT -8 ...
Yeah I can make myself available, just sent you an email
We figured it out. It seems the line was missing from the web.config.
is working on a reply...