If a customer makes an order and selects for instance, paying with paypal but then afterwards cancel the paying process, i can see the invoice as unpaid in the backoffice. Thats OK.
But lets say that the admin contacts the customer and he finally makes the payment through a bank transfer (or another payment option). He has paid the invoice and you want to mark the invoice as paid. I guess the right way would be to add a payment (bank transfer) to this invoice and mark as paid.
Is this possible in Merchello?
Another option is change paypal payment proccessor not trying to capture the payment and simply mark invoice as captured (collected).
OK, and i would add the possibility of completing the payment of an invoice by a user. For instance, selecting an order from the account history and if the payment is not completed, have a button that redirects to the checkout to complete the order. Checkout data could be filled with the old invoice data and from that, user could change it (shipping, payment) and complete it like if it was new.
We're working with from the sale overview screen giving the option to capture the payment from various payment providers (not just cash) - so I think it's basically what you are trying to do.
How to mark an invoice as paid?
If a customer makes an order and selects for instance, paying with paypal but then afterwards cancel the paying process, i can see the invoice as unpaid in the backoffice. Thats OK. But lets say that the admin contacts the customer and he finally makes the payment through a bank transfer (or another payment option). He has paid the invoice and you want to mark the invoice as paid. I guess the right way would be to add a payment (bank transfer) to this invoice and mark as paid. Is this possible in Merchello?
Another option is change paypal payment proccessor not trying to capture the payment and simply mark invoice as captured (collected).
@Tito - we are actually working on these situations right now ... and the back office phone orders.
OK, and i would add the possibility of completing the payment of an invoice by a user. For instance, selecting an order from the account history and if the payment is not completed, have a button that redirects to the checkout to complete the order. Checkout data could be filled with the old invoice data and from that, user could change it (shipping, payment) and complete it like if it was new.
We're working with from the sale overview screen giving the option to capture the payment from various payment providers (not just cash) - so I think it's basically what you are trying to do.
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