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  • Bobi 352 posts 956 karma points
    18 days ago
    Bobi
    0

    Import accident

    A full import was chosen accidentally the first time using usync on our site. Now the site is down. We can still get into the back end. How can we fix this? This has become an urgent issue :/

  • Yakov Lebski 589 posts 2342 karma points
    18 days ago
    Yakov Lebski
    1

    can you see what happen in logs?

  • Bobi 352 posts 956 karma points
    18 days ago
    Bobi
    0

    What exactly am I looking for in back office logs in umbraco 8?

  • Kevin Jump 2328 posts 14814 karma points MVP 8x c-trib
    18 days ago
    Kevin Jump
    1

    Hi, Bobi,

    If uSync has done its job it will have imported whatever was on disk at the time you did the import :( - which potentially will have wiped content on your site :(

    the best thing would be going to a database backup of before you ran any sync.

    but uSync shouldn't stop access to the back end of the site under any circumstances. When you attempt to get to the backend what do you see ?

    if you are getting compiler or yellow screen warnings it might be that you have the incorrect version installed? - manually removing the uSync dll's from the sites bin folder will quickly fix that and then you could see what it in the backoffice.

  • Bobi 352 posts 956 karma points
    18 days ago
    Bobi
    0

    Thanks for the information. I restored the database and web app and things appear to be working. However, even after reading the documentation about uSync I still am unsure about how it works? Right now the website is a web app in azure with an azure sql database. There is no pipeline set up, as that is quite complex for this project, but other than restore points for the database and web app, how can we utilize uSync to undo any "mistakes" made when updating the web app or umbraco version, or even when we are testing in development and want to deploy from local? What is an ideal update plan and how can uSync make things easier whether alone or in combination with other processes?

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