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  • Ash 5 posts 75 karma points
    Mar 13, 2018 @ 20:49
    Ash
    0

    uSync Snapshots ends with error, but appears to work

    So I recently installed uSync, uSync Content Edition, and uSync Snapshots for use with a client project. Creating the snapshot on a test server is fine, no problems, but when I apply the snapshot on a staging server in preparation for release, it ends with an undefined error.

    However when I look at the content, everything appears to have been applied successfully, and the site runs fine. I haven't seen anything in the logs to indicate there was a problem, so is there anywhere I can look to see if there was actually something wrong?

    Everything does appear to apply correctly, but ending with an error is slightly worrying!

    uSync 4.0.4, uSync Content 4.1.1, uSync Snapshots 1.0.2.740.

  • Kevin Jump 1191 posts 7171 karma points MVP 2x c-trib
    Mar 13, 2018 @ 21:07
    Kevin Jump
    0

    Hi,

    you could turn on debugging in the logs to see if you get any extra information

    if you add the following to the log4net.config file in the config folder :

      <logger name="Jumoo.uSync">
        <level value="DEBUG" />
      </logger>
    

    Also if you look in chrome developer tools, then you might get the actual error being returned from the service call in the network tab.

  • Ash 5 posts 75 karma points
    Mar 13, 2018 @ 22:20
    Ash
    0

    Add what to the log4net config file? ;)

    I'll be applying a snapshot later today so I'll definitely have a look at the developer console and see what's there.

  • Kevin Jump 1191 posts 7171 karma points MVP 2x c-trib
    Mar 13, 2018 @ 22:35
    Kevin Jump
    0

    sorry didn't mark it up in the post properly. see above now.

  • Ash 5 posts 75 karma points
    Mar 13, 2018 @ 23:47
    Ash
    0

    In the developer console, it comes back as a 500 timeout error. So could there be a timeout setting somewhere I need to adjust?

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