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  • Jesse Andrews 143 posts 553 karma points
    Oct 23, 2019 @ 21:07
    Jesse Andrews
    0

    Node failing to publish publish with message saying it's in the trash even though the recycle bin is empty.

    I have a node that was erroneously sent to the recycle bin. It's since been restored to the proper location, but now it can't be published, as it throws an error saying it's in the recycle bin (see this video for an example of this issue). I assume there is just a flag that is out of sync. The node has the message "This document is published but is not in the cache" in the info section, but I've tried refreshing the index, memory cache and database cache, and the issue persists. Any idea what I should do to clear this up?

  • Kevin Jump 1701 posts 10914 karma points MVP 3x c-trib
    Oct 24, 2019 @ 08:34
    Kevin Jump
    0

    Hi Jesse

    Just so I can track down any issues.

    When the item was removed from the recycle bin, was that on the main site or was it removed from the recycle bin on one site and then synced with the other site.

    Kevin

  • Jesse Andrews 143 posts 553 karma points
    Oct 24, 2019 @ 18:08
    Jesse Andrews
    0

    It entered the recycle bin on one of the development environments, based on the usync config history for the node and was later restored on one of the other development environments after that issue was imported. One possible cause I can think of is that the erroneously recycled content was restored while the import was still running.

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