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  • Edgar Rasquin 83 posts 290 karma points
    May 18, 2018 @ 07:36
    Edgar Rasquin
    0

    "opened by the receiver" stats

    Hi Markus,

    could you please explain in a few words on what criteria the "opened by the receiver" stats depend. I recognized, that the amount of opened Emails are quite low and wondered on whether only emails where images are downloaded get counted.

    Thanks a lot.

  • Markus Johansson 1501 posts 4178 karma points
    May 21, 2018 @ 20:28
    Markus Johansson
    0

    Hi!

    An opening of an email is triggered in two ways,

    Either when the tracking pixel (aka image) in the email is loaded or if a link is clicked and the image has not been loaded before.

    / m

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