Copied to clipboard

Flag this post as spam?

This post will be reported to the moderators as potential spam to be looked at


  • Francielle 65 posts 278 karma points
    Aug 18, 2017 @ 18:44
    Francielle
    0

    Image stuck in Processing

    There was an error processing one of my images, now my status is 0/1 Processing and whenever I try to process another image, I get this error:

    Processing Image

    Error when trying to tinify another image

  • Backend Devs 83 posts 551 karma points
    Aug 18, 2017 @ 20:14
    Backend Devs
    100

    Hi, Francielle! Sounds like if you tinifing very big Image. Please, be more specific, about this problem. What version do you use? Is this a first Image? So now,unfortunatelly, I can suggest you only two ways: you can just reinstall plugin or if you have access to database, you can drop table TinifierState and everything will be OK. (don`t worry about your tinifier history and tinified images. We saved all history in database)

  • Backend Devs 83 posts 551 karma points
    Sep 04, 2017 @ 11:26
    Backend Devs
    0

    Tinifier V1.2 has been released! You could download package. This issue fixed. Thanks.

  • Francielle 65 posts 278 karma points
    Sep 04, 2017 @ 11:29
    Francielle
    0

    Thanks, the problem was that the file image was missing and we set to tinify it, then it got stuck. I deleted the TinifierState database and it was fixed.

    I will download the new package to keep everything up to date.

    Thanks.

Please Sign in or register to post replies

Write your reply to:

Draft