can't delete items from media

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Andrew 32 posts 52 karma points

Jul 21, 2010 @ 18:55

0

Can't delete items from media

General

I'm using Umbraco v4.0.4.2 and I am having some trouble with my media folder. When using the umbraco interface, if I try to delete an item/folder I get a pop-up saying "Are you sure you want to delete _____" and I click okay. After that, nothing happens and the item remains in the media section.

I've had this problem ever since I first installed, but everything else seems to work just fine. Any suggestions as to what could be wrong?

Thanks for the help.

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Aaron Powell 1708 posts 3046 karma points c-trib

Jul 22, 2010 @ 00:45

0

There's probably a JavaScript error surfacing which is preventing the delete, or something going wrong on the server.

You should use a tool like Charles, Fiddler or Firebug to inspect the response and see if there's an error there.

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Andrew 32 posts 52 karma points

Aug 13, 2010 @ 21:40

Thanks for your help. I tried using Firebug and Fiddler and I found the error listed below when I tried to delete media items. I can't seem to figure out what is causing this error. I tought that it might be permission related, so I reset all of the permissions for the site, but that didn't fix anything. The server is running Windows Server 2008 R2 with IIS7. I would appreciate any advice you can offer. Thanks again for your help!

POST: http://[oursite]/umbraco/webservices/legacyAjaxCalls.asmx/Delete 500 Internal Server Error

The response was :

{"Message":"There was an error processing the request.","StackTrace":"","ExceptionType":""}

Here are the headers:

Response Headersview source

Cache-Control	`private`
Content-Length	`91`
Content-Type	`application/json; charset=utf-8`
Server	`Microsoft-IIS/7.5`
X-AspNet-Version	`2.0.50727`
jsonerror	`true`
X-Powered-By	`ASP.NET`
Date	`Fri, 13 Aug 2010 19:33:14 GMT`

Request Headersview source

Host	`[oursite]`
User-Agent	`Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.11) Gecko/20100701 Firefox/3.5.11 ( .NET CLR` `3.5.30729; .NET4.0E)`
Accept	`text/html,application/xhtml+xml,application/xml;q=0.9,/;q=0.8`
Accept-Language	`en-us,en;q=0.5`
Accept-Encoding	`gzip,deflate`
Accept-Charset	`ISO-8859-1,utf-8;q=0.7,*;q=0.7`
Keep-Alive	`300`
Connection	`keep-alive`
Content-Type	`application/json; charset=utf-8`
Referer	`http://[oursite]/umbraco/umbraco.aspx`
Content-Length	`47`
Cookie	`__utma=259106507.1254615821.1221830072.1280160442.1281456454.38; __utma=123056793.1197541178.1267041145.1281458549.1281725814.6; __utmz=123056793.1267041145.1.1.utmcsr=(direct)\|utmccn=(direct)\|utmcmd=(none); __utmz=259106507.1280160442.37.1.utmcsr=(direct)\|utmccn=(direct)\|utmcmd=(none); updateCheck=1; __utmb=123056793.17.10.1281725814; __utmc=123056793; UserContext=65409990-e1e4-420d-bfc7-b0be475b4b08; ASP.NET_SessionId=jzc5iq55f5mr3s55bs5a1k3k; yourAuthCookie=6CAB53E9B7FE1B0D9B0F4DDC8380746C7D414CC6184D39A3222B8EBC027C69FE618CFC5E17860A2EDFD32B95C02AF40FF8E95ADFDA95852E810E987BC7F727CF7F5762651B22123ACA738E5A1CB9ED94`

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Max Mumford 266 posts 293 karma points

Jan 07, 2011 @ 16:07

0

Ever find a solution for this?

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Andrew 32 posts 52 karma points

Jan 07, 2011 @ 16:12

0

I couldn't find a solution to the error I was getting, so I installed version 4.5.2 and everything is working fine now.

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Max Mumford 266 posts 293 karma points

Jan 07, 2011 @ 16:15

0

Okay no problem, thank you.

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