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  • Andrew 32 posts 52 karma points
    Jul 21, 2010 @ 18:55
    Andrew
    0

    Can't delete items from media

    I'm using Umbraco v4.0.4.2 and I am having some trouble with my media folder.  When using the umbraco interface, if I try to delete an item/folder I get a pop-up saying "Are you sure you want to delete _____" and I click okay.  After that, nothing happens and the item remains in the media section. 

    I've had this problem ever since I first installed, but everything else seems to work just fine.  Any suggestions as to what could be wrong?

    Thanks for the help.

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  • Aaron Powell 1708 posts 3046 karma points c-trib
    Jul 22, 2010 @ 00:45
    Aaron Powell
    0

    There's probably a JavaScript error surfacing which is preventing the delete, or something going wrong on the server.

    You should use a tool like Charles, Fiddler or Firebug to inspect the response and see if there's an error there.

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  • Andrew 32 posts 52 karma points
    Aug 13, 2010 @ 21:40
    Andrew
    0

    Thanks for your help.  I tried using Firebug and Fiddler and I found the error listed below when I tried to delete media items.  I can't seem to figure out what is causing this error.  I tought that it might be permission related, so I reset all of the permissions for the site, but that didn't fix anything.  The server is running Windows Server 2008 R2 with IIS7.  I would appreciate any advice you can offer.  Thanks again for your help!

    POST: http://[oursite]/umbraco/webservices/legacyAjaxCalls.asmx/Delete 500 Internal Server Error

    The response was :

    {"Message":"There was an error processing the request.","StackTrace":"","ExceptionType":""}

    Here are the headers:

    Response Headersview source
    Cache-Control private
    Content-Length 91
    Content-Type application/json; charset=utf-8
    Server Microsoft-IIS/7.5
    X-AspNet-Version 2.0.50727
    jsonerror true
    X-Powered-By ASP.NET
    Date Fri, 13 Aug 2010 19:33:14 GMT
    Request Headersview source
    Host [oursite]
    User-Agent Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.11) Gecko/20100701 Firefox/3.5.11 ( .NET CLR 3.5.30729; .NET4.0E)
    Accept text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
    Accept-Language en-us,en;q=0.5
    Accept-Encoding gzip,deflate
    Accept-Charset ISO-8859-1,utf-8;q=0.7,*;q=0.7
    Keep-Alive 300
    Connection keep-alive
    Content-Type application/json; charset=utf-8
    Referer http://[oursite]/umbraco/umbraco.aspx
    Content-Length 47
    Cookie __utma=259106507.1254615821.1221830072.1280160442.1281456454.38; __utma=123056793.1197541178.1267041145.1281458549.1281725814.6; __utmz=123056793.1267041145.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none); __utmz=259106507.1280160442.37.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none); updateCheck=1; __utmb=123056793.17.10.1281725814; __utmc=123056793; UserContext=65409990-e1e4-420d-bfc7-b0be475b4b08; ASP.NET_SessionId=jzc5iq55f5mr3s55bs5a1k3k; yourAuthCookie=6CAB53E9B7FE1B0D9B0F4DDC8380746C7D414CC6184D39A3222B8EBC027C69FE618CFC5E17860A2EDFD32B95C02AF40FF8E95ADFDA95852E810E987BC7F727CF7F5762651B22123ACA738E5A1CB9ED94

     

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  • Max Mumford 266 posts 293 karma points
    Jan 07, 2011 @ 16:07
    Max Mumford
    0

    Ever find a solution for this?

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  • Andrew 32 posts 52 karma points
    Jan 07, 2011 @ 16:12
    Andrew
    0

    I couldn't find a solution to the error I was getting, so I installed version 4.5.2 and everything is working fine now. 

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  • Max Mumford 266 posts 293 karma points
    Jan 07, 2011 @ 16:15
    Max Mumford
    0

    Okay no problem, thank you.

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