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  • David Parr 20 posts 90 karma points
    Apr 26, 2011 @ 11:13
    David Parr
    0

    Memory leaks and shutdown issues

    Hi all,

    We have a couple of Umbraco websites where the application pools are spontaneously shutting down.We believe the problem to be related to a memory leak within the sites but we are having issues identify where exactly this is happening.

    The event viewer on the server always returns "A process serving application pool 'xxx' exceeded time limits during shut down. The process id was 'nnnnn'.".

    Here are things we have already tried:

    • Setting up the debug diagnostic tool to catch any crash or hangs on application pools.
    • Running ANTS Memory Profiler to help identify where any possible memory issues may arise.
    • Utilising the built-in Umbraco debug trace to determine if the issue is within macros.

    The debug diagnostic tool always has the following two error messages:

    w3wp__PID__9904__Date__04_01_2011__Time_02_22_11PM__207__Second_Chance_Exception_E0434F4D.dmp 
    the assembly instruction at kernel32!RaiseException+53 in 
    C:\WINDOWS\system32\kernel32.dll from Microsoft Corporation has 
    caused a CLR Exception of type (System.NullReferenceException) on thread 18

    This exception originated from mscorwks!RaiseTheExceptionInternalOnly+2a8.

     

    w3wp__PID__4496__Date__04_04_2011__Time_10_01_52AM__703__Second_Chance_Exception_E0434F4D.dmp 
    the assembly instruction at kernel32!RaiseException+53 in 
    C:\WINDOWS\system32\kernel32.dll from Microsoft Corporation has 
    caused a CLR Exception of type (System.IO.IOException) on thread 15

    This exception originated
    from mscorwks!RaiseTheExceptionInternalOnly+2a8.

    Each website has its own individual application pool. We are running on Windows Server 2003, MSSQL Server 2005 and IIS6.

    Has anyone experienced similar issues before or having any ideas what might be causing this?

    Many thanks,
    Dave

  • David Parr 20 posts 90 karma points
    May 04, 2011 @ 15:33
    David Parr
    0

    Friendly bump. Anyone have any ideas why this might be happening?

  • pikkenix 17 posts 37 karma points
    May 05, 2011 @ 13:03
    pikkenix
    0

    I had similar problems wich I found out were related to the appPool consuming all it's memory. Maybe that's not your issue, but maybe worth checking out...

  • David Parr 20 posts 90 karma points
    May 05, 2011 @ 19:02
    David Parr
    0

    Yes the app pool is crashing, which is caused by this leak and we are having to manually recycle everytime.

    We still have yet to find the root of this problem.

  • Paul Bennett 30 posts 53 karma points
    Jun 14, 2011 @ 16:48
    Paul Bennett
    0

    Hi have you found any way forward with this? I am having similar difficulties.

    My site is running 4.6.1...

  • Thomas Dolberg 74 posts 95 karma points
    Jan 25, 2012 @ 23:12
    Thomas Dolberg
    0

    Hi,

     

    I would also like to know, if you found the reason for this,

    I am running 4.7.1

    thanks

    Thomas

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