I am new to Umbraco and helping a friend who has taken over a Umbraco website. I have experience in Joomla and Wordpress but never Umbraco. There homepage contains content at the bottom box. From the login I look inside there homepage and they have a top box main content etc but doesnt show the items for the bottom box which I can see online.
I think this must be hidden somehow. So looked around on the internet and it read that the Section box on the left hand side contains various catagories such as media, content, users, settings, developer, members.
The website I am in only contains Content and Media. Why would this be? Would the login we have not hold all permissions to the website? How would we find out how to gain access to these.
Your friend does probably not have administrator access since he/she can't see all sections - is there any chance that she can get access to the administrator account?
However you should be aware that the selected boxes perhaps can be selected in the content section somehow and then be rendered using either XSLT or Razor, which is inserted into a template probably.
But let's see if we can gain access to all sections first, before digging deeper into this.
It sounds like perhaps the content you're looking for is hard-coded into a template or macro if it's not available to edit through the 'Content' section. To view or edit the templates and/or macros you'll need permission to access the 'Settings' and/or 'Developer' sections of the back-office (templates are under 'Settings', macros are under 'Developer'. Like you say, these would appear bottom left alongside 'Content' and 'Media' if you had the appropriate permissions.
To change your permissions you'll need to track down the log-in details for the administrator account (or any account which has access to manage users). With this log-in you can assign yourself the necessary permissions to be able to find the content to be edited. If you're not able to establish an administrator log-in then it may be a case of delving into the database to manually change the log-in credentials, but that would probably be for a different thread :)
Thank you both for your advice. On looking at the WHOIS online I may have a contact of who first created the website to find out the full permission login. Thanks again
Novice - Sections only contains Content and Media
I am new to Umbraco and helping a friend who has taken over a Umbraco website. I have experience in Joomla and Wordpress but never Umbraco. There homepage contains content at the bottom box. From the login I look inside there homepage and they have a top box main content etc but doesnt show the items for the bottom box which I can see online.
I think this must be hidden somehow. So looked around on the internet and it read that the Section box on the left hand side contains various catagories such as media, content, users, settings, developer, members.
The website I am in only contains Content and Media. Why would this be? Would the login we have not hold all permissions to the website? How would we find out how to gain access to these.
Many thank for your help.
umbraco v 4.7.1
Hi Clare and welcome to our :)
Your friend does probably not have administrator access since he/she can't see all sections - is there any chance that she can get access to the administrator account?
However you should be aware that the selected boxes perhaps can be selected in the content section somehow and then be rendered using either XSLT or Razor, which is inserted into a template probably.
But let's see if we can gain access to all sections first, before digging deeper into this.
/Jan
Hi Clare,
Welcome to our.umbraco!
It sounds like perhaps the content you're looking for is hard-coded into a template or macro if it's not available to edit through the 'Content' section. To view or edit the templates and/or macros you'll need permission to access the 'Settings' and/or 'Developer' sections of the back-office (templates are under 'Settings', macros are under 'Developer'. Like you say, these would appear bottom left alongside 'Content' and 'Media' if you had the appropriate permissions.
To change your permissions you'll need to track down the log-in details for the administrator account (or any account which has access to manage users). With this log-in you can assign yourself the necessary permissions to be able to find the content to be edited. If you're not able to establish an administrator log-in then it may be a case of delving into the database to manually change the log-in credentials, but that would probably be for a different thread :)
Hope this helps...
Thank you both for your advice. On looking at the WHOIS online I may have a contact of who first created the website to find out the full permission login. Thanks again
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