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  • Damon 4 posts 23 karma points
    Feb 05, 2014 @ 20:10
    Damon
    0

    CMS broken, please help

    Using 4.8.1. While writing a simple text change to a content page on my site, my connection timed out. Upon reloading the CMS and the website, an error occurred: Access to the path 'App_Data\umbraco.config' is denied.

    I renamed umbraco.config, hoping to generate a new one. This got the website working, but my interface in the CMS is broken, so I can't save anything to generate a new config file. I tried using an older umbcro.config file for the site that I had backed up, but this resulted in the same thing: the website works, but my CMS is fragged.

    Can someone please suggest how I might repair to get my options in the CMS to reappear? Thanks!

    Here is what I am seeing now in the CMS:

  • Hendy Racher 863 posts 3849 karma points MVP 2x admin c-trib
    Feb 05, 2014 @ 20:26
    Hendy Racher
    0

    Hi Damon,

    Can you get the umbraco.config file to generate by right clicking Content ?

    What happens if you right click Home and do a full (slow) publish ?

     

     

  • Damon 4 posts 23 karma points
    Feb 05, 2014 @ 20:49
    Damon
    0

    Thanks for the reply. I tried a full publish and after a long wait where the publish screen went blank, it kicked me out of the CMS login and reported the same error as before: Access to the path 'C:\inetpub\siteroot\App_Data\umbraco.config' is denied.

    This caused the website to break as before. I checked on the server and the umbraco.config file was unchanged (same timestamp and size as before). Renaming the umbraco.config file - basically running the site without one - removes the access error and allows the website to load, but the problem in the CMS remains. I am wondering if something in the database got written improperly or partially when the original time out occurred. Below is the stack trace from error and a screen of what happened after the full publish. Any additional ideas or help is greatly appreciated.

     

    [UnauthorizedAccessException: Access to the path 'C:\inetpub\siteroot\App_Data\umbraco.config' is denied.]
       System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) +9726526
       System.IO.File.Delete(String path) +9549344
       umbraco.content.DeleteXmlCache() +196
       umbraco.content.PersistXmlToFile(XmlDocument xmlDoc) +951
       umbraco.content.PersistXmlToFile() +36
       umbraco.presentation.requestModule.context_PostRequestHandlerExecute(Object sender, EventArgs e) +94
       System.Web.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +148
       System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +75

     

     

  • Hendy Racher 863 posts 3849 karma points MVP 2x admin c-trib
    Feb 05, 2014 @ 21:07
    Hendy Racher
    0

    Hi, I don't know what sort of access you have to the server, but check the file system permissions ?

  • Damon 4 posts 23 karma points
    Feb 05, 2014 @ 21:23
    Damon
    0

    That was it. I should have checked that sooner. From development to production, the App Pool name was changed.. bone-headed.

    Thanks very much for your help. 

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