huge memory usage

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aaeda 117 posts 150 karma points

Mar 05, 2015 @ 08:12

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Huge Memory usage

General

Hello

We have recently been having issues with some of our umbraco websites. The problem is that they are all using around 400 MB of memory(w3wp.exe) and at a certain point the site shows an 'Out of memory' exception.

All the sites are using version 4.11 and resides on Windows Server 2012 R2 and IIS 8.5 and SQL server 2012.

Does anyone have an idea what it could be?

Thanks

Regards Aaeda

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Jan Skovgaard 11280 posts 23678 karma points MVP 10x admin c-trib

Mar 05, 2015 @ 08:36

0

Hi aaeda

Are you using some custom integration based on the Umbraco API? Or are you integrating 3rd party API/Data into Umbraco? What 3rd party packages are being used?

Have you checked the log in /App_Data/Logs folder to see if it reveals any further details about the issue?

/Jan

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Sören Deger 733 posts 2844 karma points c-trib

Mar 05, 2015 @ 08:44

0

Hi aaeda,

have you allowed 32-bit applications in the settings of your specific application pool?

I can still remember that I had a similar problem a long time ago and this fixed the problem for me.

Best,

Sören

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Richard Thompson 100 posts 336 karma points

Mar 05, 2015 @ 10:32

0

Hi,

We have also found that allowing 32-bit applications helps reduce the memory usage.

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aaeda 117 posts 150 karma points

Mar 05, 2015 @ 10:39

1

Hi

thanks a lot for the replies. I will give the 32 bit applications a try and keep you posted. For the third parties, there's mainly Contour and Image cropper .

Thanks

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aaeda 117 posts 150 karma points

Mar 05, 2015 @ 10:39

0

Have also checked the logs, but there were no specific error messages as such.

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