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  • David Taylor 3 posts 73 karma points
    Feb 13, 2016 @ 07:39
    David Taylor
    0

    Unabe to upload a .pdf file

    I am unable to upload a 2MB .pdf file

    Screen shot

    After several attempts and reconstructing the document it still refuses to upload. It goes through the motion but the green progress bar changes to red and freezes, as shown in the screen shot above. Other docs upload with no problem.

  • Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib
    Feb 13, 2016 @ 17:03
    Jan Skovgaard
    0

    Hi David and welcome to our :)

    What exact version of Umbraco 6 are you using? And is it possible you can upload a larger screendump of the attached image? I'm having a hard time seeing it.

    Cheers, Jan

  • David Taylor 3 posts 73 karma points
    Feb 13, 2016 @ 17:33
    David Taylor
    0

    Hi Jan Version 6.22 (Assembly version 1.0.5350.26600) enter image description here

  • Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib
    Feb 17, 2016 @ 19:02
    Jan Skovgaard
    0

    Hi David

    Sorry for the slow reply - That was a lot better :)

    Can you upload other kind of files, which are the same size? Otherwise it might be the default upload limitation in .NET that you're encountering? If so then try increasing the allowed limit following Jeavons tip no. 1 from this article http://24days.in/umbraco/2013/6-easy-configuration-tweaks/

    Have you checked the logfile in /App_Data/Logs to see if it provides a more detailed error description too?

    /Jan

  • David Taylor 3 posts 73 karma points
    Feb 17, 2016 @ 21:40
    David Taylor
    0

    Hi Jan I obtained a duplicate document from the original source, already converted to PDF and there were no problems uploading. He informed me that he had just started using Windows 10 and wondered whether there was anything wrong with the Word document he sent me.

    All other files of a similar size (2mb) had uploaded with no problems so it remains a mystery. I will look at other things as you suggest but in the meantime thanks very much for your assistance. Regards David Taylor

  • Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib
    Feb 18, 2016 @ 05:05
    Jan Skovgaard
    0

    Hi David

    You're welcome and please let us know what you find out. Indeed there is a chance that the file is somehow corrupt too as you mention.

    /Jan

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