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  • Sean 141 posts 179 karma points
    May 17, 2011 @ 13:26
    Sean
    0

    4.7 not showing image cropper

    Hi There,

    I have just upgrade my install to 4.7 and it's not showing the image cropper. I have downloaded and installed it but no luck. Has anyone else had this issue? And if so any resolutions about?

  • Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib
    May 17, 2011 @ 21:51
    Jan Skovgaard
    0

    Hi Sean

    Hmm...the image cropper should be a part of the default datatypes within v4.7 I think?

    Otherwise is it possible for you to create it manually by going to the developer section, right click on the "datatypes" folder and select "create".

    Here you should write "Image cropper" and hit create. Now on the screen that appears choose the "image cropper" in the render control dropdown box and hit "save".

    Now you should be able to configure the image cropper and use it on your document types.

    Hope this helps.

    /Jan

  • Sean 141 posts 179 karma points
    May 17, 2011 @ 23:16
    Sean
    0

    Hi Jan,

    Here is a sample of what I mean here. This part is missing on my new install. Did I do something wrong?

    http://www.shopsmart.com.au/screen.jpg

  • Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib
    May 18, 2011 @ 07:09
    Jan Skovgaard
    0

    Hi Sean

    Ehm...that's a bit hard to tell...judging from the image you posted it seems it looks correct?

    /Jan

  • Sean 141 posts 179 karma points
    May 18, 2011 @ 23:22
    Sean
    0

    Hi Jan,

     I should have been more specific. The image above is what i'm expecting to see, I'm not seeing that at all. There is nothing appearing in my 4.7 install. I can see the images, it's like the whole panel with all the dimensions is missing.

    Any ideas what I need to check?

    Sean

  • Tom Fulton 2030 posts 4998 karma points c-trib
    May 19, 2011 @ 13:44
    Tom Fulton
    0

    So you see the image cropper portion with the crop area & handles, just not the crop types at the bottom?  Check that they exist in the prevalue settings in the Developer -> Data Types section.

  • Sean 141 posts 179 karma points
    May 20, 2011 @ 09:50
    Sean
    0

    HI Tom,

    I'm not sure what you're referring to. I have a screen shot of the image cropper here http://www.shopsmart.com.au/image-cropper.jpg

    Is there some setting that's missing?

  • Anthony Dang 1404 posts 2558 karma points MVP 3x c-trib
    May 20, 2011 @ 10:38
    Anthony Dang
    0

    oh my god that's a lot of crops!

     

  • Lennart Stoop 304 posts 842 karma points
    May 20, 2011 @ 10:49
    Lennart Stoop
    0

    There's 2 data types named "Image cropper" in that list, does it help removing one?

  • Sean 141 posts 179 karma points
    May 20, 2011 @ 12:18
    Sean
    0

    >>> oh my god that's a lot of crops!

    You're not wrong there. My client looooooooves the pictures.

    >>> There's 2 data types named "Image cropper" in that list, does it help removing one?

    Nope, still the same.

  • Sean 141 posts 179 karma points
    May 22, 2011 @ 02:40
    Sean
    0

    Guys, any other things I can try?

  • Essy 74 posts 96 karma points
    Jan 31, 2013 @ 13:48
    Essy
    0

    I seem to be having similar problem with version 4.7.2 ... sometimes the cropper selection boxes appear (together with the re-sizer) but other times it just appears as a static picture with no cropper controls. I can't see amy rhyme or reason to it - sometimes it appears OK and other times not.

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