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  • Topic author was deleted

    Feb 04, 2015 @ 15:15

    400 Bad Request AJAX error with Related Links

    Hi,

    I'm getting a strange problem with the Related Links data type, that I can't recreate very often, but some users are having more regular issues with.

    When they try to add a new Related Link and they press "Add", the page just appears to refresh and not add the link. This continues to happen until they hard refresh (Ctrl + F5) the page. There are no errors in the logs, but there is a JavaScript error that appears in the browser console:

    AJAX error for RelatedLinks

    Anyone have any ideas? I should mention that the site is behind Basic Authentication in IIS 7, so could it be something to do with that not having authorized access?

  • Comment author was deleted

    Feb 05, 2015 @ 12:48

    Anyone got any suggestions on this? I'm wondering whether it could be a timeout issue, with users writing a lot of content, and then getting to add some related links all before saving, so the authentication is failing because a session expired?

  • Comment author was deleted

    Feb 09, 2015 @ 11:06

    Anyone at all? :) further testing seems to suggest a networking restriction for the users, but any other tips?

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