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  • Fuji Kusaka 2203 posts 4220 karma points
    May 04, 2012 @ 09:56
    Fuji Kusaka
    0

    Members Section Not Displaying

    Hi All,

    After migrating an umbraco instance on another server, my members section doesnt work as should be. When accessing Members section and clicking on Members Tree nothing happens. I cant see none of the Alphabets.

    However all users having access to the intranet can still work. Even the search is not working anymore.

    Anyone ever experienced this before?

     

    //fuji

  • Tom Fulton 2030 posts 4998 karma points c-trib
    May 04, 2012 @ 14:24
    Tom Fulton
    1

    Hi Fuji,

    I've seen this before but don't remember the exact solution, although pretty sure it's permissions related.  Have you checked for full control over the site and TEMP directories?

    If so, try running Fiddler when you access the members section, you should see a 500 error in something like TreeDataService or Tree.aspx - if you can check the Raw data returned from that it may have a better error message to help troubleshoot.

    -Tom

  • Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib
    May 05, 2012 @ 03:09
    Jan Skovgaard
    0

    I'm with Tom on this one. When the backoffice is acting up it's usually because of permissions not being set properly or files missing somewhere in the Umbraco library for some reason.

    /Jan

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