I have an MP4 file which is quite large 44000KB so I uploaded it directly to the server and tried to link to it from the RTE, but I just get a 404 error. I edited my web.config to include I have tried video/mpeg and application/mp4 and increased the max request length, but still get a 404 error on the page. The video works when put on another website with the same configuration. Can anyone suggest what could possibly be wrong?
If you place the file in another folder manually somewhere in the project and reference it using an external link reference in the RTE then the max request length does not matter. It only matter if you upload the file using the media section in Umbraco.
I suspect that the issue occurs because the correct mime type for .mp4 is not setup on the server or in the web.config so it does not know the file type and serves a 404 page instead.
In the web.config please add the following in the <staticContent> section
The first line removes the extension - to make sure things don't go wrong if the server already does support the file extension and the second line is adding the mime type again at the app level.
Does this help?
In the latest releases of Umbraco this is setup out of the box but in older versions it's not.
Thank you for your response. I updated the mime type as above but am still getting an error. I am upgrading to a later version as it seems to be a problem with this site only and works in all the others when I update the mime types. I will let you know how I get on.
Ok - Then it could sound like the limitation of the file size might be the issue. If you compare the two web.configs from the site where it works and the site where it does not work I'm 95% certain that they have different settings in regards of allowed upload file sizes.
After that you pick that file using RTE and test the small file.
After that you go to physical directory of your website and open the media folder of that e.g C:\Inteput{{YOURWEB}}\Media\1001 and replace the small file with big file.
MP4 file on Umbraco 6.1.5
Hi Guys
I have an MP4 file which is quite large 44000KB so I uploaded it directly to the server and tried to link to it from the RTE, but I just get a 404 error. I edited my web.config to include I have tried video/mpeg and application/mp4 and increased the max request length, but still get a 404 error on the page. The video works when put on another website with the same configuration. Can anyone suggest what could possibly be wrong?
Thanks Natasha
Hi Natasha
If you place the file in another folder manually somewhere in the project and reference it using an external link reference in the RTE then the max request length does not matter. It only matter if you upload the file using the media section in Umbraco.
I suspect that the issue occurs because the correct mime type for .mp4 is not setup on the server or in the web.config so it does not know the file type and serves a 404 page instead.
In the web.config please add the following in the
<staticContent>sectionThe first line removes the extension - to make sure things don't go wrong if the server already does support the file extension and the second line is adding the mime type again at the app level.
Does this help?
In the latest releases of Umbraco this is setup out of the box but in older versions it's not.
You might want to add other file types as well to avoid weird issues in the future - You can see some of the most popular types to add from the html5boilerplate project here https://github.com/darktable/html5-boilerplate-server-configs/blob/master/web.config
Looking forward to hearing from you.
/Jan
Hi Jan
Thank you for your response. I updated the mime type as above but am still getting an error. I am upgrading to a later version as it seems to be a problem with this site only and works in all the others when I update the mime types. I will let you know how I get on.
Best wishes Natasha
Update, Upgrading didn't make any difference. I have put the video on another site and linked to it from there.
Thanks for your help. Natasha
Hi Natasha
Ok - Then it could sound like the limitation of the file size might be the issue. If you compare the two web.configs from the site where it works and the site where it does not work I'm 95% certain that they have different settings in regards of allowed upload file sizes.
Try reading tip number 1 from Jeavon in this post about how to increase the max size http://24days.in/umbraco/2013/6-easy-configuration-tweaks/
Hope this helps.
/Jan
Hi Natasha,
You can do one alternate thing.
First upload a small file in media section.
After that you pick that file using RTE and test the small file.
After that you go to physical directory of your website and open the media folder of that e.g C:\Inteput{{YOURWEB}}\Media\1001 and replace the small file with big file.
Hope this helps, Jigar
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