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  • John Seto 37 posts 98 karma points
    Nov 03, 2016 @ 11:30
    John Seto
    0

    Unable to upload file into media section

    Hi All,

    I'm having an issue with one of my sites,where my users are unable to upload a pdf, other sites on the same box can upload. The pdf is quite small c. 200k.

    I've noticed in the console there's this message >

    http://xxxxxx/umbraco/webservices/MediaUploader.ashx?format=json&action=upload&parentNodeId=2948
    Failed to load resource: the server responded with a status of 404 (Not Found)
    

    The node exists and clicking on the URL I get {"success":true}

    I'm running version v6.1.5

    Any help would be much appreciated.

    Thanks John

  • Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib
    Nov 03, 2016 @ 20:21
    Jan Skovgaard
    0

    Hi John

    That sounds really weird since the default settings for file size in various configs by default are set high enough so uploading 200 k should not be an issue at all - I'm wondering if it could be a permission issue perhaps? Or is disk where the site is located running out of space perhaps?

    /Jan

  • John Seto 37 posts 98 karma points
    Nov 03, 2016 @ 20:59
    John Seto
    0

    Hi Jan,

    The site has been active for around 18 months and I have exactly the same code on 3 other websites as they're clones of eat other.

    Space was one of the things I checked, I have plently, c. 30Gb free.

    I checked the permissions and the apppool has read/write access to Media folder.

    I just done another test, this time with a small pdf 16k and that uploaded ok.I'll keep looking.

    Cheers John

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