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  • Matthieu Nelmes 102 posts 385 karma points
    Apr 18, 2017 @ 12:36
    Matthieu Nelmes

    Custom Workflow not being triggered

    I've inherited an Umbraco project which employs a Custom Workflow to do some fancy business whenever a form is submitted on the site.

    On cloning the GIT repo of the project to a local dev environment for the life of me I cannot get it to trigger or hit any breakpoints I set in the class which inherits : WorkFlowType

    I've tried re-saving the forms and re-creating the workflow in the back office. I can see that custom workflows are saved in Json format in


    Do these need to be re-created or re-published elsewhere?

    The GIT project should be exactly the same as the deployed site, so I can't understand why this works in production and not locally other than it being an Umbraco/Re-publish related issue?

    Any ideas greatly welcome!

  • Jan Skovgaard 11264 posts 23592 karma points MVP 8x admin c-trib
    Apr 24, 2017 @ 17:48
    Jan Skovgaard

    Hi Matthieu

    Did you manage to figure this one out yet?

    Otherwise it might be worth checking the log file and see if there are any entries related to Umbraco forms marked with either ERROR or WARNING.

    If you don't use a backoffice log viewer (3rd party packages usually) then try going to /App_Data/Logs/ and open up the file and have a look.

    Hope this helps and I'm looking forward to hearing from you.

    Cheers, Jan

  • Matthieu Nelmes 102 posts 385 karma points
    Apr 26, 2017 @ 12:18
    Matthieu Nelmes

    Nothing is logged because the workflow is never hit.

    Spent a bit more time delving into this. The only way I can get it to trigger the workflow is to re-create the entire form, from scratch, then re-attach the workflow.

    I have a sneaky suspicion that the json files in App_Plugins/UmbracoForms/Data/workflows are either corrupt or do not get rebuilt correctly.


    I've found two .json files for a form submission and an identical workFlowTypeId and sortOrder both 0 wether this causes a conflict and it's failing silently?

  • Matthieu Nelmes 102 posts 385 karma points
    Apr 26, 2017 @ 12:20
    Matthieu Nelmes

    Also worth mentioning I'm on Umbraco Forms V4.4.0

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