Copied to clipboard

Flag this post as spam?

This post will be reported to the moderators as potential spam to be looked at


  • Kieron McIntyre 117 posts 360 karma points
    Sep 18, 2017 @ 21:09
    Kieron McIntyre
    0

    "Unknown provider: n from umbraco" issue

    Locally and on staging (Azure App Service) my Umbraco v7.6.5 site is working fine but in production (also Azure App Service) I cannot log into Umbraco as the login screen is blank and I get the following error:

    enter image description here

    Given that the sites work in two of the the three configurations, I assume it is a configuration issue but I've compare all the configuration files and they are fine. Also the Azure configuration seems fine too - both staging and production sites run as expected.

    What would cause this error? Is this a Web API failing somewhere? Any help would be much appreciated.

  • Craig Mayers 164 posts 508 karma points
    Sep 18, 2017 @ 23:13
    Craig Mayers
    0

    Hi Kieron,

    Have you copied the App_Data folder for this site from one of the other sites?

    If so, can you try deleting the TEMP folder in App_Data Then recycle the AppService in Azure and try again.

    Let me know how it goes.

    Craig

  • Kieron McIntyre 117 posts 360 karma points
    Sep 22, 2017 @ 13:16
    Kieron McIntyre
    0

    No luck there I'm afraid, I've redeployed the site entirely, App_Data and all and there's no change. I set debugging to true and got the following which still isn't much help:

    enter image description here

    Obviously something to with Angular not recognising something but I have no idea what. Anyone any ideas?

  • Craig Mayers 164 posts 508 karma points
    Sep 22, 2017 @ 13:40
    Craig Mayers
    0

    Hi Kieron,

    Do you have any custom datatypes OR sections?

    Also, have you done a diff on your local (to compare with the problematic site)? Maybe something has not been uploaded... I tend to use BeyondComapre OR WinMerge for diffs

    Craig

  • Kieron McIntyre 117 posts 360 karma points
    Sep 22, 2017 @ 14:01
    Kieron McIntyre
    0

    Yes to the datatypes but I would have expected these to have caused the same issue locally and on staging.

    I have actually used WinMerge on all the config files which would have transforms applied to them and they're all as expected.

    I have just deployed the site to a new Azure app service instance and that is working fine. I haven't applied a custom domain on to it yet, so that may be the issue but I'll update here as I get news.

  • Kieron McIntyre 117 posts 360 karma points
    Oct 03, 2017 @ 08:08
    Kieron McIntyre
    0

    Still no idea what caused this but created a new Azure app service and redeployed to this and everything worked fine.

    So the configuration was presumably ok but maybe a rogue file was present or maybe something missing.

  • This forum is in read-only mode while we transition to the new forum.

    You can continue this topic on the new forum by tapping the "Continue discussion" link below.

Please Sign in or register to post replies