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  • Mark Meadows 2 posts 92 karma points
    Oct 11, 2018 @ 14:41
    Mark Meadows

    Media Thumbnails not displaying (Media in Azure Blob Storage)

    Hi, I've ran into a strange issue when using Azure Blob Storage for Umbraco Media. The Media is loading on the website without any issues and I can navigate to it via the image url, but the thumbnails in the back office aren't displaying.

    No Thumbnails

    I think there's a problem with the URL being generated for the thumbnails. I noticed they have a querystring of "?width=500&mode=max&animationprocessmode=first", and when I remove this via the developer console the image appears as expected!

    A wild thumbnail appeared

    I've looked on the forums but I can't find any mention of this... The querystring appears to be generated by the umbracocontroller.js file.

    If I navigate to the image url without the querystring I can see the image, but with the querystring I get the following:

    Server Error

    Can anybody offer any advice please? I've tried incrementing the Client Dependency version number and changing the umbracocontroller.js file.

    Thanks in advance!

  • Mark Meadows 2 posts 92 karma points
    Oct 12, 2018 @ 08:34
    Mark Meadows

    Never mind, there was something wrong with the setup of ImageProcessor by the look of it, I replaced the cache.config with a clean version and the thumbnails have started appearing again!

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