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  • Nicholas Wright 24 posts 144 karma points notactivated
    Feb 25, 2019 @ 16:00
    Nicholas Wright
    0

    Member forgot password (Merchello )

    Hi

    We're using Merchello for a site with fastrack All packages, Umbraco are the latest versions.

    The forgot password function for members is doing something a little odd. It's emailing a new password but not actually changing the password in the database.

    I don't think its a merchello issue, I suspect its just Umbraco config

    Anyone any ideas ?

    Regards Nick

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  • Alex Skrypnyk 6175 posts 24186 karma points MVP 8x admin c-trib
    Feb 25, 2019 @ 16:03
    Alex Skrypnyk
    0

    Hi Nick

    Check, please, that you <allowPasswordReset> set to true. It should work out of the box and the setting <allowPasswordReset> in the /config/umbracoSettings.config file

    Thanks,

    Alex

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  • Nicholas Wright 24 posts 144 karma points notactivated
    Feb 25, 2019 @ 16:28
    Nicholas Wright
    100

    It was a setting in the member, membership provider in the web.config

    allowManuallyChangingPassword="true"

    Thanks for your help Alex :-)

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  • Alex Skrypnyk 6175 posts 24186 karma points MVP 8x admin c-trib
    Feb 25, 2019 @ 16:38
    Alex Skrypnyk
    0

    You are welcome, glad that you solved the issue. Have a great evening.

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