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  • Rik Helsen 670 posts 873 karma points
    Jul 30, 2010 @ 16:39
    Rik Helsen
    0

    backend 'empty' after migrating 4.5.1 from staging to live server

    I wanted to migrate a website to our production server and ended up with an empty backend:

    The front-end of the website is loading normally...

     

    any ideas?

  • Rik Helsen 670 posts 873 karma points
    Jul 30, 2010 @ 16:49
  • Rik Helsen 670 posts 873 karma points
    Jul 30, 2010 @ 16:53
  • Rik Helsen 670 posts 873 karma points
    Jul 30, 2010 @ 17:23
    Rik Helsen
    0

    nothing solves it so far :/

     

    * emptied ClientDependency folder

    * recycled apppool

    * checked permissions on windows/temp folder (gave full control for a while)

    * no "blocked" files for as far as i can soo

    * everything works fine on our staging environment

    * front-end loads like a charm

    * backend doesn't load nodes.

     

  • Morten Bock 1867 posts 2140 karma points MVP 2x admin c-trib
    Jul 30, 2010 @ 18:20
    Morten Bock
    0

    Try using firebug (or similar) to view the background requests being made for javascript and so on. One of them is probably throwing an exception that might give a bit more info on what the problem is.

  • Rik Helsen 670 posts 873 karma points
    Aug 02, 2010 @ 09:29
    Rik Helsen
    0

    no javascript errors on the page ?

    one post and one get happens in the background each time i refresh the backend:

    http://aviapartner.orbitone.com/umbraco/webservices/TreeClientService.asmx/GetInitAppTreeData - throws an error:

    if i change the last / to a ? so (i believe) the url is formatted correctly:

     

    http://aviapartner.orbitone.com/umbraco/webservices/TreeDataService.ashx?rnd=194da7e60f0a47fe8ec0e064a9151813&id=-1&contextMenu=true&isDialog=false&app=member&rnd2=97 returns a download that contains only two brackets [ ]

     

  • Rik Helsen 670 posts 873 karma points
    Aug 02, 2010 @ 09:44
    Rik Helsen
    0

    I checked the behaviour of TreeDataService.ashx on the working website, and there it returns a set of sections. after the move to the production environment it simply stopped returning data. Does anyone know what might be causing this?

    GetInitAppTreeData's behaviour seems identical on a working copy of the website


  • Rik Helsen 670 posts 873 karma points
    Aug 02, 2010 @ 11:53
    Rik Helsen
    0

    only known difference is that the productionserver is 64bit, compared to the staging that is 32bit...

  • skiltz 501 posts 701 karma points
    Aug 02, 2010 @ 22:43
    skiltz
    0

    Did you figure this out?  I have same issue on the same pc after changing ip address and moving the folder to a different directory.  I spent a lot of hours trying to debug and basically gave up.  To fix I downloaded a new version of 4.5.1 then copied over my custom dll, usercontrols, media and then all worked again, still don't know the issue would love to what causes it.

  • Rik Helsen 670 posts 873 karma points
    Aug 03, 2010 @ 13:26
    Rik Helsen
    0

    I just performed a clean install on my server (4.5.1) and i'm getting identical issues (clean database, freshly downloaded files for umbraco, not a line of customisation...)

    still no nodes in the backend.

  • Lars Mortensen 90 posts 98 karma points
    Aug 03, 2010 @ 15:35
    Lars Mortensen
    1

    Are you placing the files on a file share?

    I have the same issue, and if I copy the files to a local drive it runs without probs :/

    and its not very pratical to have them placed lokal, when using failover IIS :)

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