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  • Tim Pickin 5 posts 26 karma points
    Dec 09, 2010 @ 12:04
    Tim Pickin
    0

    new Umbraco install not displaying any folders in admin panel

    I have just installed Umbraco on my local machine and it worked fine.

    I ftp'd it onto my shared hosting environment, and it works ok, I can log in, but then there are no folders dislayed in the administrator panel. I can click on any icon, content, developer, settings, nothing displays.

    My hosting company is netcetera, they said that because it is a third party application then cannot do anything to help me. I have read on some posts that the trust level is important, so I asked netcetera what trust level my website is running at and they told me it is running at full trust, so I don't think that that is the problem.

    You can have a look here http://www.timpickin.co.uk/umbraco/login.aspx and login I have left username as 'admin' and password as 'default'. When you click on any of the icons no folders appear.

    I would appreciate if anyone has any ideas about what to change to get it working.

  • Chris Koiak 700 posts 2626 karma points
    Dec 09, 2010 @ 12:19
    Chris Koiak
    0

    This is definitely a permissions issue. You'll need to reset the permissions of each folder and file appropriately http://our.umbraco.org/wiki/reference/files-and-folders/permissions

     

     

  • Tim Pickin 5 posts 26 karma points
    Dec 09, 2010 @ 15:42
    Tim Pickin
    0

    Hi Chris, thanks for your reply.

    I tried to reinstall umbraco again using this guide http://our.umbraco.org/wiki/install-and-setup/installing-umbraco-4-on-reliablesitenet-%28or-similar-hosts%29

    As part of it it asks you to: "check boxes for READ and WRITE for both listed accounts. One will be NETWORK SERVICE and the other will be the DOMAIN account. YOU MUST also check the box to propagate the changes to all subfolders"

    I did this so there should be no issues with permissions. Also when I checked the file permission validator it said that they were perfect. Everything seems to work except the trees don't appear. I wonder if it is something to do with javascript because somehow nothing is being loaded into the tree window.

    You can check it by logging on here: http://www.timpickin.co.uk/umbraco/login.aspx the username is still 'admin' but i changed the password to 'n3tc3t3r@'

    Its really confusing me. I would appreciate any insights you might have.

    Tim

     

     

  • Chris Koiak 700 posts 2626 karma points
    Dec 09, 2010 @ 16:04
    Chris Koiak
    0

    If you have a look in firebug you will see "The HTTP verb POST used to access path '/umbraco/webservices/TreeClientService.asmx/GetInitAppTreeData' is not allowed."

    Not an error I've ever seen before, but I'd contact your hosting provider to find out more.

     

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