As it suggests, are you able to connect to the repository by installing packages through the developer section?  Doing this may help to see whether it is an issue with the installer or a wider issue.

I am having the same issue.  However, this is the strange part. I have 2 websites running with Umbraco and the first web site I installed can access the Starter Skins but the 2nd web site I just setup is getting the same message you are describing. Everything else with the install went as planned.  Any tips of what could be causin this would be awesome. TIA.

Well, I just fixed my setup and can now access the Skins but I dont know why it fixed it. Perhaps, this will help you.

As I said above, I just setup a 2nd site manually through IIS so I was accessing my site as http:\\MyUmbracoSite\Umbraco which my default was using port 80.

The site that would connect to the Skins properly was setup in MS WebMatrix so I decided to try and add my brand new site to WebMatrix as well. When it added it, it assigned my new site a URL of  http://localhost:45625.   I dont know how it came up with this URL for my new site that I was previously accessing via port 80, but when I tried to access the Skins via the Content page, it worked! 

Not sure if this will help your out or not but if you manually setup your site like I did, this might help. Good luck.

I installed Umbraco with manual installation, not web matrix...so i don't do such as you...

It's so strange for me...

I also try it in developer site but still not work....what should I do?

Iwan,

Initially, I installed Umbraco manually as well and I experienced the same issue. Once, I went into Web Matrix and added my site that I manually installed via NEW SITE-> SITE FROM FOLDER, web matrix created a URL to the site that allowed me to access the skins properly.  Just wanted to clarify that it sounds like we started out on the same path but Web Matrix seemed to help me get access to the skins.

The problem is that Umbraco (4.7.1 in my case) is not set up by default to pass through your company's proxy server.  This is a very common problem in .NET apps, and the solution is unfortunately very little known.  But the solution is simple.

Do this:-

1)      Locate the folder on your hard disc that holds your Umbraco website.
2)      Locate the “web.config” file and open it in a decent text editor (e.g. Notepad++)
3)      Insert the following line immediately underneath the <system.net> line:-
    <defaultProxy useDefaultCredentials="true" />
4)      Save and close the web.config file.
5)      Close and reopen WebMatrix, or whatever environment you are using.
6)      Launch Umbraco website, go to “Developer”, then “Packages”, then “Install Starter Kit”
7)      Observe that it now works.

To be clear:-

BEFORE

  <system.net>

    <mailSettings>

      <smtp>

        <network host="127.0.0.1" userName="username" password="password" />

      </smtp>

    </mailSettings>

  </system.net>

AFTER

  <system.net>

    <defaultProxy useDefaultCredentials="true" />

    <mailSettings>

      <smtp>

        <network host="127.0.0.1" userName="username" password="password" />

      </smtp>

    </mailSettings>

  </system.net>

I will report this as a shortcoming to the Umbraco team.

Andrew

I had a similar problem with my clean install on Win7. I solved it by using the bat file created from this post:

http://our.umbraco.org/wiki/install-and-setup/set-umbraco-folder-permissions-from-command-line 

Apparently it was a permissions issue.

If you are still having problems with your proxy settings take a look at this:

http://our.umbraco.org/wiki/install-and-setup/how-to-install-umbraco-on-windows-server-2008/additional-steps-for-proxy-email-setup

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