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  • saintwright 69 posts 77 karma points
    Jun 18, 2011 @ 05:26
    saintwright
    0

    Help with installation issues...

    Hi I have this strange problem and I want to know if I can safely move Umbraco files and folders in a sub-folder but still use the same DB. It gets a bit complicated!

    On a client install of umbraco, everything was working fine until I tried to add a .NET usercontrol to the usercontrol folder (and the dll to the bin). The usecontrol does not appear in the macro dropdown. I have tried typing in the name of the usercontrol, /usercontrols/ProductsMenu.ascx, /ProductsMenu.ascx, umbraco/usercontrols/ProductsMenu.ascx

    But I just keep geeing the following error:

    User control doesn't exist

    Please verify that you've copied the file to: C:\inetpub\wwwroot\vhosts\mywebsite\ProductsMenu.ascx or C:\inetpub\wwwroot\vhosts\mywebsite\usercontrols\ProductsMenu.ascx or C:\inetpub\wwwroot\vhosts\mywebsite\umbraco\usercontrols\ProductsMenu.ascx

    So I started to look into this and there are a few stranage issues.  The install was done by a server guy at the clients site (I cannot access the remote computer or database).  Originally the install was done in a sub folder called Umbraco - so to access the site you would have to go to test.mywebsite.com.au/umbraco/page1.aspx
    I got back to the client and said that Umbraco needs to be installed in the root (as per the install instructions) and that maybe they should do a clean install on a new test application.  So they created test2.mywebsite.com.au and now I can view the site via test2.mywebsite.com.au/page1.aspx - so all appears to be good. 
    Except the Umbraco files are still in a sub-folder called Umbraco - but the site works except for the usercontrol issue I mentioned above adn not being able to add in an UmbracoReservedPath in the config file.
    Any ideas on what is going on?
  • Daniel Bardi 927 posts 2562 karma points
    Jun 18, 2011 @ 09:05
    Daniel Bardi
    0

    Verify the reserved paths in the web.config... they should begin with ~/ instead of /

  • saintwright 69 posts 77 karma points
    Jun 18, 2011 @ 10:39
    saintwright
    0

    they do...

  • saintwright 69 posts 77 karma points
    Jun 18, 2011 @ 10:40
    saintwright
    0

    they do...

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