Is there any information in the log table in the database? You could try to install the log4umbraco package, which gives you access to the logged information in the developer section.
Thanks. I'm not 100% sure what I'm looking for in the logs. I looked at log type Delete and for each there is nothing listing under Node. I don't understand is why there isn't a node.
Also seeing lots of errors like: Couldn't find any page with the nodeId = 12488. This is most likely caused by the page isn't published! Parameter name: nodeId
I get the error even if I point it to use the same database that is in use by our staging area - so I've ruled out db permissions.
I reviewed the permissions on the site. Everything looks okay, although I'm not sure about the ApplicationPoolIdentity in Windows 2008 - there's no such account on the server. Bet that's the problem!
Actually the App Pool Identity does exist and can be assigned permissions, but it is kind of hidden. It usually takes the form of IIS AppPool\AppPoolName (e.g. IIS AppPool\FWC). It'll usually show up in the permissions as just the AppPoolName. Permissions may or may not be the issue, but it's worth looking into for sure.
Can you email me the full error information that is generated when you attempt to delete? I'll take a look at it when I get a chance and see if that leads me to anything.
I've just started to get this on a new 4.7 build - UmbracoLog table just shows:
1574 0 1052 2011-07-22 19:54:52.033 Delete 1575 0 0 2011-07-22 19:54:52.040 Error Couldn't find any page with the nodeId = 0. This is most likely caused by the page isn't published! Parameter name: nodeId 1576 0 0 2011-07-22 19:54:52.040 Error Couldn't find any page with the nodeId = 0. This is most likely caused by the page isn't published! Parameter name: nodeId
Node was originally published, after this error (with the red bubble in the bottom left corner) the node became unpublished - if I find out why, i'll update this post Tried republishing, going to try deleting the umbraco data file then republishing to see if that works
Ok, I moved a copy of existing Umbraco 4.6.1 site to another server. This time I removed all the files in the App_Data folder except for the ones that were part of the original build (ClientDependency, ExamineIndexes, Packages, access.config and Umbraco.sdf). This resolves the issue, but only if I keep the same URL.
If I copy the exact same files/db to the same server, but located under a different web address - it doesn't fix it.
I found the problem. We had a package called CMSImport PRO 1.1 installed, which was causing the error. Since we aren't using it anymore - I uninstalled.
Error handling action: no parent node
I moved a test copy of our website which is Umbraco 4.6.1 from a Windows 2003 server to a Windows 2008 server. I then upgraded it to Umbraco 4.7.
When I delete a file from the media section of the 4.7 version I get: Error handling action: no parent node.
This did not happen on the 4.6.1/Win2003 version or the 4.6.1/Win2008 version of the site prior to being upgraded.
Any ideas?
Hi Jennifer
Is there any information in the log table in the database? You could try to install the log4umbraco package, which gives you access to the logged information in the developer section.
Could be interesting to see what it says.
Hope this helps.
/Jan
Thanks. I'm not 100% sure what I'm looking for in the logs. I looked at log type Delete and for each there is nothing listing under Node. I don't understand is why there isn't a node.
Also seeing lots of errors like: Couldn't find any page with the nodeId = 12488. This is most likely caused by the page isn't published! Parameter name: nodeId
Actually, I was wrong about something. Simply moving Umbraco 4.6.1 to the Windows 2008 server results in No Parent Node errors.
Our DBA made a backup copy of the database and then I moved an Umbraco 4.6.1 copy of our website from a Windows 2003 server to a Windows 2008 server.
Everything is working on the frontend, but if I delete either a page or an item from the media section I get "Error handling action no parent node".
I've searched all over the place and can't find a solution. Please help!
Jennifer,
It sounds like you moved both the DB and the front-end, is that correct? Here are some quick things to check before we dig deeper.
Did you double-check permissions on both the DB and your web directory? Also did you try running a Republish Entire Site action?
--Chris
Thanks Chris.
I get the error even if I point it to use the same database that is in use by our staging area - so I've ruled out db permissions.
I reviewed the permissions on the site. Everything looks okay, although I'm not sure about the ApplicationPoolIdentity in Windows 2008 - there's no such account on the server. Bet that's the problem!
Actually the App Pool Identity does exist and can be assigned permissions, but it is kind of hidden. It usually takes the form of IIS AppPool\AppPoolName (e.g. IIS AppPool\FWC). It'll usually show up in the permissions as just the AppPoolName. Permissions may or may not be the issue, but it's worth looking into for sure.
Yep, I found that!
Good News: I'm confident that the permissions are correct.
Bad News: I'm still getting the same error.
Sigh.
Jennifer,
Can you email me the full error information that is generated when you attempt to delete? I'll take a look at it when I get a chance and see if that leads me to anything.
--Chris
"Error handling action no parent node" is the only error I see.
Does it show up in a pop-up bubble? If not, where is the error relayed to you?
Yes, it shows up in a pop-up bubble in the lower right-hand side of the screen.
I've just started to get this on a new 4.7 build - UmbracoLog table just shows:
1574 0 1052 2011-07-22 19:54:52.033 Delete
1575 0 0 2011-07-22 19:54:52.040 Error Couldn't find any page with the nodeId = 0. This is most likely caused by the page isn't published! Parameter name: nodeId
1576 0 0 2011-07-22 19:54:52.040 Error Couldn't find any page with the nodeId = 0. This is most likely caused by the page isn't published! Parameter name: nodeId
Node was originally published, after this error (with the red bubble in the bottom left corner) the node became unpublished - if I find out why, i'll update this post Tried republishing, going to try deleting the umbraco data file then republishing to see if that works
Si
Ok, I moved a copy of existing Umbraco 4.6.1 site to another server. This time I removed all the files in the App_Data folder except for the ones that were part of the original build (ClientDependency, ExamineIndexes, Packages, access.config and Umbraco.sdf). This resolves the issue, but only if I keep the same URL.
If I copy the exact same files/db to the same server, but located under a different web address - it doesn't fix it.
This at least gives me a clue.
I found the problem. We had a package called CMSImport PRO 1.1 installed, which was causing the error. Since we aren't using it anymore - I uninstalled.
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