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  • Mads-Christian Madsen 1 post 21 karma points
    Dec 09, 2011 @ 15:59
    Mads-Christian Madsen
    0

    Umbraco 4.7 empty tree + Client authorization failed

    Hi,

    I got I a weird problem: moving our umbraco site to a new host, and all trees in the backend er empty (yes another empty tree problem).

    What happens:

    - I log-in in Umbraco 4.7.1 (works).

    - The backend shows an empty tree

    - The lockscreen pops up (login timeout?).

    All the ajax calls fails - but I can edit content by using a full uri like "/umbraco/editContent.aspx?id=1311".

    Errors:

    /umbraco/webservices/TreeClientService.asmx/GetInitAppTreeData

    {"Message":"Client authorization failed. User is not logged in","StackTrace":"   at umbraco.presentation.webservices.TreeClientService.Authorize()\r\n   at umbraco.presentation.webservices.TreeClientService.GetInitAppTreeData(String app, String treeType, Boolean showContextMenu, Boolean isDialog, TreeDialogModes dialogMode, String functionToCall, String nodeKey)","ExceptionType":"System.Exception"}

    Same with:

    /umbraco/webservices/legacyajaxcalls.asmx/GetSecondsBeforeUserLogout

    {"Message":"Client authorization failed. User is not logged in","StackTrace":"   at umbraco.presentation.webservices.legacyAjaxCalls.Authorize()\r\n   at umbraco.presentation.webservices.legacyAjaxCalls.GetSecondsBeforeUserLogout()","ExceptionType":"System.Exception"}

    Permissions seems to perfect (according to umbraco installation).

    Any help would be appreciated.

    Thanks!

  • Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib
    Dec 10, 2011 @ 13:50
    Jan Skovgaard
    0

    Hi Mads-Christian

    Could you describe the process you've been through in order to deploy your site to the new host? How did you move the DB? And are you sure that the new host server has the neccesary dependencies like asp.net ajax 1.0 for instance?

    /Jan

  • Michael Hyldsgaard 64 posts 124 karma points
    Dec 11, 2011 @ 23:38
    Michael Hyldsgaard
    0

    Is the table "umbracoUser" transfered correctly?

    Are the id's of users the same as on the old host?

    Every node in Umbraco depends on having a "nodeUser" that actually exist in the umbracoUser table. Otherwise the nodes will not show in the tree.

    Maybe this could be the cause of your problem?

    /Michael

  • Arif 2 posts 22 karma points
    Nov 14, 2012 @ 09:42
    Arif
    0

    hi Mads-Christian Madsen,

    did you get the fix ??

    i am also having the same problem.

    thanks

    Arif

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