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  • Fredrik Esseen 610 posts 906 karma points
    Jan 25, 2012 @ 15:43
    Fredrik Esseen
    0

    Website suddenly running slow

    Hi!

    I have a 4.0.5.2 installation that suddenly runs very slow.

    Ive checked with fiddler and this is the statistics:

    Request Count: 1
    Bytes Sent: 779 (headers:779; body:0)
    Bytes Received: 11 827 (headers:222; body:11 605)

    ACTUAL PERFORMANCE
    --------------
    ClientConnected: 15:27:44.293
    ClientBeginRequest: 15:27:56.490
    GotRequestHeaders: 15:27:56.490
    ClientDoneRequest: 15:27:56.490
    Determine Gateway: 0ms
    DNS Lookup: 2ms
    TCP/IP Connect: 25ms
    HTTPS Handshake: 0ms
    ServerConnected: 15:29:50.187
    FiddlerBeginRequest: 15:29:50.187
    ServerGotRequest: 15:29:50.187
    ServerBeginResponse: 15:29:50.356
    GotResponseHeaders: 15:29:50.356
    ServerDoneResponse: 15:29:50.356
    ClientBeginResponse: 15:29:50.356
    ClientDoneResponse: 15:29:50.357

    Overall Elapsed: 00:01:53.8665128

    If I hit refresh on a page it sometimes refreshes directly but sometimes it takes up to 2 minutes to load. This is a normal textpage without any macros or anything.

    Can i somehow figure out if its the host that I can blame or can it have something to do with my installation..?

    And if its my installation, can i get more detail info where its getting stuck?

  • Fredrik Esseen 610 posts 906 karma points
    Jan 25, 2012 @ 15:45
    Fredrik Esseen
    0

    4.5.2 and not 4.0.5.2 :)

  • Jeroen Breuer 4908 posts 12265 karma points MVP 5x admin c-trib
    Jan 25, 2012 @ 15:58
    Jeroen Breuer
    0

    You can try to enable debugging in your web.config and than add ?umbDebugShowTrace=true to your website url. It will show a trace which might give more info.

    Jeroen

  • Fredrik Esseen 610 posts 906 karma points
    Jan 30, 2012 @ 16:20
    Fredrik Esseen
    0

    Thx fot the tip but the problem is mostly in the backend and I cant use debug there?

    It would be interesting to see what is really happening when i hit a node in the tree, where it get stuck.

     

     

  • awm 187 posts 376 karma points
    Jan 30, 2012 @ 16:26
    awm
    0

    Have you got any virus scanners running on your server?

  • Fredrik Esseen 610 posts 906 karma points
    Jan 30, 2012 @ 16:43
    Fredrik Esseen
    0

    This is a web host that we're using so that is not impossible.

    The have just installed new powerful firewalls and changed Internet provider so that is probably a big reason.

    They are looking in to this problem right now but I just want to make sure the problem is not in the installation.

    I have just upgraded the installation to 4.7.1.1 (mysql db in the background) but the problem is just the same. This i a website with lot of pages and a big media archive.

  • awm 187 posts 376 karma points
    Jan 30, 2012 @ 16:56
    awm
    0

    Could very likely be a virus scanner then. I know AVG causes a huge slow-down with it's link scanner so I'm guessing it's something similar.. could be wrong though..

  • Fredrik Esseen 610 posts 906 karma points
    Jan 31, 2012 @ 08:05
    Fredrik Esseen
    0

    The host had a problem with routing that was solved this night so now everything runs smooth.

    Thx for support!

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