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  • Didier 25 posts 90 karma points
    Jul 22, 2009 @ 00:32
    Didier
    0

    The file “/Umbraco Files/masterpages/umbracoPage.Master” does not exist

    Hello,

    I created an Umbraco website for a client and was able to install it on several machines running IIS 7.0 without any difficulty.

    But the client who is trying to install it on an old Windows Server 2003 with IIS 6.0 is getting the following error:

    the file “/Umbraco Files/masterpages/umbracoPage.Master” does not exist

    Anybody has had this error in the past? If yes how did you resolve it?

    Thanks.

    Didier

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  • Chris Houston 535 posts 980 karma points MVP admin c-trib
    Jul 22, 2009 @ 00:51
    Chris Houston
    100

    Hi Didier,

    Are you sure the client has installed the files correctly and using the same directory structure as you have on your development machines? Usually error's like this in my experience are something really obviously that has been forgotten.

    Is your client's website root folder something like:

    c:\inetpub\Umbraco Files\

    If so, does the following file exist?

    c:\inetpub\Umbraco Files\masterpages\umbracoPage.Master

    Cheers,

    Chris

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  • Didier 25 posts 90 karma points
    Jul 22, 2009 @ 08:09
    Didier
    0

    Yes. You are right.

    This is very strange.

    I think the client figured it out though.

    Thank you.

    Didier

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