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  • Anil Reddy 17 posts 37 karma points
    Jan 25, 2013 @ 05:44
    Anil Reddy
    0

    Struggling to install Umbraco

    Just downloaded the copied the latest umbraco (Umbraco 11.3.1) to the server and its showing this error.

    HTTP Error 500.19 - Internal Server Error

    The requested page cannot be accessed because the related configuration data for the page is invalid.

     

    http://aeternusglobal.com/

    I really appritiate any help here.

    Anil

  • John C Scott 473 posts 1183 karma points
    Jan 25, 2013 @ 07:14
    John C Scott
    0

    Often this is a file permissions error.

    Make sure that especially the web.config file has permissions to run.

    I'm assuming you're using IIS7, under the application pool for the site you should have advanced settings and then process model behaviour. Normaly I set this to Network Service.

    Then make sure that the files have read/write/execute permission for this account.

     

     

  • Anil Reddy 17 posts 37 karma points
    Jan 26, 2013 @ 13:05
    Anil Reddy
    0

    Thanks John!!!

    Manage to install it, Its working like mint! 

    Now I am facing another issue, I cannot create child document type, its coming up with error.

    Access to the path 'D:\inetpub\vhosts\aeternusglobal.com\httpdocs\masterpages\Home3.master' is denied.

    I really appritiate if you could help me with this.

     

  • Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib
    Jan 26, 2013 @ 17:14
    Jan Skovgaard
    0

    Hi Anil

    Have you made sure that permissons have been set correctly? From the link above I suppose you're running a virtual directory - must admit I don't know much about that but you should be able to find further information about it in the documentation here http://our.umbraco.org/documentation/Installation/install-umbraco-manually

    Hope this helps.

    /Jan

  • Charles Afford 1163 posts 1709 karma points
    Jan 26, 2013 @ 19:06
    Charles Afford
    0

    Does the IIS_IUSRS account have full permission on the root folder?

  • Anil Reddy 17 posts 37 karma points
    Jan 28, 2013 @ 06:50
    Anil Reddy
    0

    Thanks Jan and Charles!

    I have set the permission and it all work fine, expect the template in the settings. I cannot see the textarea where I can copy my HTML code into. I have never come across this kind of an issue before. Do you know why this is happening. See the attached screenshot.

  • John C Scott 473 posts 1183 karma points
    Jan 28, 2013 @ 12:24
    John C Scott
    0

    i'll test this and post again

    i imagine this is what would happen if there were no permissions for the app to open that file

    does the account that the application pool is running under have permission to modify and open the file?

    i'll see that if it doesn't you get the behaviour as above

     

  • John C Scott 473 posts 1183 karma points
    Jan 28, 2013 @ 13:49
    John C Scott
    0

    no

    playing with permissions does not seem to cause this behaviour

    which version of Umbraco are you using?

    what kind of server are you using?

    ie is it windows server 2008  / iis7

    is this a medium or full trust site?

  • Charles Afford 1163 posts 1709 karma points
    Jan 28, 2013 @ 14:18
    Charles Afford
    0

    Thats because this is the first template you have created.  If you create one underneath that you will able to select Home as the master template.

    For the one you are referring to just use:

    <%@ Master Language="C#" MasterPageFile="~/umbraco/masterpages/default.master" AutoEventWireup="true" %>

    Hope this helps.

    Charles.

  • John C Scott 473 posts 1183 karma points
    Jan 28, 2013 @ 14:39
    John C Scott
    0

    Yes that makes much more sense. I can replicate this too.

  • Anil Reddy 17 posts 37 karma points
    Jan 29, 2013 @ 08:47
    Anil Reddy
    0

    Strange!! I reinstalled umbraco and it was acting the same.

    So I installed a starter website that umbraco offers and it worked fine. It looks like there is a bug in here. It happend the same last night when I installed the latest version on a different server.

    Anyways all happy now :)

    Thanks for your support.

    Anil

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