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  • Tristan 10 posts 30 karma points
    Apr 29, 2013 @ 14:36
    Tristan
    0

    Installation stuck at 5%

    Hi all,

    Yes, same old chestnut mentioned everywhere. Installer is stuck on 5% and not progressing. Now I have read that it is usually a SQL Server permissions problem, but this is not my problem as the database table have been created. Looking at the last few lines of the log in the App_Data folder, has the following:

     

    2013-04-29 13:24:08,745 [11] INFO  Umbraco.Core.DatabaseContext - [Thread 13] Database configuration status:

    Installation completed!

     

    2013-04-29 13:24:08,808 [11] INFO  umbraco.BusinessLogic.Log - [Thread 13] Log scrubbed.  Removed all items older than 2013-02-28 13:24:08

    2013-04-29 13:24:08,808 [11] INFO  Umbraco.Core.UmbracoApplicationBase - [Thread 13] Application shutdown. Reason: ConfigurationChange

     

    When I refresh the page, I end up in an upgrade installation loop.

    Now the log states:

     

    2013-04-29 13:38:40,873 [17] INFO  Umbraco.Core.DatabaseContext - [Thread 15] Database configuration status: Started

    2013-04-29 13:38:40,873 [17] INFO  Umbraco.Core.Persistence.Migrations.MigrationRunner - [Thread 15] Initializing database migrations

    2013-04-29 13:38:42,371 [17] INFO  Umbraco.Core.DatabaseContext - [Thread 15] Database configuration status: <p>Upgrade completed!</p>

     

    Any help would be much appreciated thanks.

     

     

     

  • Rich Green 2246 posts 4008 karma points
    Apr 29, 2013 @ 14:56
    Rich Green
    0

    Hey Tristian,

    Welcome to the forum!

    I don't think that 5% is usually a DB permission problem, more likely a permissions (folder) problem.

    How are you setting up Umbraco (locally, hosted, WPI??)

    Also which version are you trying to set up.

    Cheers

    Rich

     

     

  • Tom 1 post 21 karma points
    Apr 29, 2013 @ 15:07
    Tom
    0

    Hi Tristian

    I am a new to Umbraco and had this problem. I was manually installing on to my own server. (Win 2K8R2 and SQL 2K8R2 database). Could not get it to go past 5% on the DB connection. I started again and:

    I followed this guide: http://cultiv.nl/blog/2011/7/18/how-to-install-umbraco-manually/
    and set my perms using this as my guide: http://our.umbraco.org/wiki/reference/files-and-folders/permissions

    and all is now working.

    Good luck

    T

  • Tristan 10 posts 30 karma points
    Apr 29, 2013 @ 16:48
    Tristan
    0

    Thanks guys for the help, but it is still not working.

    Rich, Version: UmbracoCms.6.0.4. Installing it on a virtual server with SQL Server Express 2012 and Windows Server 2008 r2 SP1.

    Tom, I had followed the instruction you sent on the installation link already, I have also now set the permissions according to the other link you sent (IIS_USERS). I had already set full permission to DefaultAppPool and  IIS AppPool\Umbraco and still nothing.

    Any other ideas? I have tried everything.

    Thanks again,

    Tris

     

  • Rich Green 2246 posts 4008 karma points
    Apr 29, 2013 @ 17:54
    Rich Green
    0

    When you say a 'virtual server' what do you mean.

    Why don't you install it locally via the Web Platform Installer and go from there?

    Rich

  • Tristan 10 posts 30 karma points
    Apr 29, 2013 @ 18:34
    Tristan
    0

    Hi Rich,

    On VMWare Server on a proper server. No real difference between a server and a web server when it comes to this. Reason is I do not have my desktop machine on all the time and want it available on the LAN at all times.

    Thanks,

    Tris

     

  • Rich Green 2246 posts 4008 karma points
    Apr 29, 2013 @ 18:42
    Rich Green
    0

    Hey Tristain,

    Understood, however if you are new to Umbraco i'm trying to eliminate any complexity & server permissions are slightly more complex in my opinion.

    Easiest way is via Web Platform Installer, get it working then upload to your virtual server, it it doesn't work correctly you can debug and fix permissions as you go.

    Rich

     

     

  • Brendan Rice 538 posts 1101 karma points
    Apr 29, 2013 @ 18:59
    Brendan Rice
    0

    It sounds like it could be a permissions issue on the database. Can you make sure that the db user you have specified has the appropriate permissions set on the database.

    See Step 4 - http://our.umbraco.org/wiki/install-and-setup/how-to-install-umbraco-on-windows-server-2008

  • Charles Afford 1163 posts 1709 karma points
    Apr 29, 2013 @ 21:25
    Charles Afford
    0
  • Tristan 10 posts 30 karma points
    Apr 30, 2013 @ 14:23
    Tristan
    0

    Hi Brendon/Charles,

    Thanks for the reply. As mentioned the database setup process finishes and I have all the tables created. The user has dbo_owner privileges. As tables got created by the install I assume database persmissions are correct. I have also rechecked regarding access and table creation by logging in as user via Management Studio.

  • Charles Afford 1163 posts 1709 karma points
    Apr 30, 2013 @ 14:31
    Charles Afford
    0

    Ok, Check EventViewer what does that say about what has happened?  Still if its stuck at 5% its going to be database releated?  Not sure if it does a role back if its not able to complete. Charlie :)

  • Tristan 10 posts 30 karma points
    Apr 30, 2013 @ 14:55
    Tristan
    0

    let me check

  • Charles Afford 1163 posts 1709 karma points
    Apr 30, 2013 @ 14:59
    Charles Afford
    0

    ok :)

  • Tristan 10 posts 30 karma points
    Apr 30, 2013 @ 15:01
    Tristan
    0

    The only warning is this which seems related:

    Log Name:      Application

    Source:        ASP.NET 4.0.30319.0

    Date:          29/04/2013 13:38:10

    Event ID:      1309

    Task Category: Web Event

    Level:         Warning

    Keywords:      Classic

    User:          N/A

    Computer:      BSLHQTRIS01.bluesaffron.local

    Description:

    Event code: 3005 

    Event message: An unhandled exception has occurred. 

    Event time: 29/04/2013 13:38:10 

    Event time (UTC): 29/04/2013 12:38:10 

    Event ID: 83069c63b22f4855846baef27455e524 

    Event sequence: 67 

    Event occurrence: 1 

    Event detail code: 0 

     

    Application information: 

        Application domain: /LM/W3SVC/5/ROOT-4-130117124734323249 

        Trust level: Full 

        Application Virtual Path: / 

        Application Path: C:\inetpub\www_umbraco\ 

        Machine name: BSLHQTRIS01 

     

    Process information: 

        Process ID: 3664 

        Process name: w3wp.exe 

        Account name: IIS APPPOOL\Umbraco 

     

    Exception information: 

        Exception type: KeyNotFoundException 

        Exception message: The given key was not present in the dictionary.

       at System.Collections.Generic.Dictionary`2.get_Item(TKey key)

       at umbraco.presentation.install._default.OnInit(EventArgs e)

       at System.Web.UI.Control.InitRecursive(Control namingContainer)

       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

     

     

     

    Request information: 

        Request URL: http://umbraco/install/default.aspx?installStep=user ;

        Request path: /install/default.aspx 

        User host address: 127.0.0.1 

        User:  

        Is authenticated: False 

        Authentication Type:  

        Thread account name: IIS APPPOOL\Umbraco 

     

    Thread information: 

        Thread ID: 11 

        Thread account name: IIS APPPOOL\Umbraco 

        Is impersonating: False 

        Stack trace:    at System.Collections.Generic.Dictionary`2.get_Item(TKey key)

       at umbraco.presentation.install._default.OnInit(EventArgs e)

       at System.Web.UI.Control.InitRecursive(Control namingContainer)

       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

     

     

    Custom event details: 

     

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

      <System>

        <Provider Name="ASP.NET 4.0.30319.0" />

        <EventID Qualifiers="32768">1309</EventID>

        <Level>3</Level>

        <Task>3</Task>

        <Keywords>0x80000000000000</Keywords>

        <TimeCreated SystemTime="2013-04-29T12:38:10.000000000Z" />

        <EventRecordID>2789</EventRecordID>

        <Channel>Application</Channel>

        <Computer>BSLHQTRIS01.bluesaffron.local</Computer>

        <Security />

      </System>

      <EventData>

        <Data>3005</Data>

        <Data>An unhandled exception has occurred.</Data>

        <Data>29/04/2013 13:38:10</Data>

        <Data>29/04/2013 12:38:10</Data>

        <Data>83069c63b22f4855846baef27455e524</Data>

        <Data>67</Data>

        <Data>1</Data>

        <Data>0</Data>

        <Data>/LM/W3SVC/5/ROOT-4-130117124734323249</Data>

        <Data>Full</Data>

        <Data>/</Data>

        <Data>C:\inetpub\www_umbraco\</Data>

        <Data>BSLHQTRIS01</Data>

        <Data>

        </Data>

        <Data>3664</Data>

        <Data>w3wp.exe</Data>

        <Data>IIS APPPOOL\Umbraco</Data>

        <Data>KeyNotFoundException</Data>

        <Data>The given key was not present in the dictionary.

       at System.Collections.Generic.Dictionary`2.get_Item(TKey key)

       at umbraco.presentation.install._default.OnInit(EventArgs e)

       at System.Web.UI.Control.InitRecursive(Control namingContainer)

       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

     

    </Data>

        <Data>http://umbraco/install/default.aspx?installStep=user</Data>;

        <Data>/install/default.aspx</Data>

        <Data>127.0.0.1</Data>

        <Data>

        </Data>

        <Data>False</Data>

        <Data>

        </Data>

        <Data>IIS APPPOOL\Umbraco</Data>

        <Data>11</Data>

        <Data>IIS APPPOOL\Umbraco</Data>

        <Data>False</Data>

        <Data>   at System.Collections.Generic.Dictionary`2.get_Item(TKey key)

       at umbraco.presentation.install._default.OnInit(EventArgs e)

       at System.Web.UI.Control.InitRecursive(Control namingContainer)

       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

    </Data>

      </EventData>

    </Event>

  • Charles Afford 1163 posts 1709 karma points
    Apr 30, 2013 @ 15:18
    Charles Afford
    0

    On your www root folder, right click. properties, select security.  Does IIS_IUSRS have full permissions?

  • Tristan 10 posts 30 karma points
    Apr 30, 2013 @ 15:42
    Tristan
    0

    Yes. The root of my Umbraco Web Site folder has IIS_IUSRS (MYSERVER\IIS_IUSRS).

    I have Orchard CMS installed, WordPress and a few others. It is just Umbraco I am having a problem trying to install and evaluate.

  • Charles Afford 1163 posts 1709 karma points
    Apr 30, 2013 @ 15:50
    Charles Afford
    0

    Ok, will do some digging as rich said it may be worth just installing from webmatrix to get started until you can solve the problem or a soution can be found on these boards :).  Charlie

  • Charles Afford 1163 posts 1709 karma points
    Apr 30, 2013 @ 15:51
    Charles Afford
    0

    Out of intrest what does your webconfig say for this bit?:

    <add name="umbracoDbDSN" connectionString="server=localhost;database=xxx;user id=xxx;password=xxx" providerName="System.Data.SqlClient" />

  • Charles Afford 1163 posts 1709 karma points
    Apr 30, 2013 @ 15:53
    Charles Afford
    0

    I might try setting Network service to full permissions just to make sure its not a permissions thing before anything else :)

  • Tristan 10 posts 30 karma points
    Apr 30, 2013 @ 16:26
    Tristan
    0

    The line from web.config is as follows and the details are testing and work in Management Studio:

    <add name="umbracoDbDSN" connectionString="server=.\SQLEXPRESS;database=Umbraco;user id=Umbraco;password=XXXXXXX" providerName="System.Data.SqlClient" />

    See below all permissions set.

     

  • Charles Afford 1163 posts 1709 karma points
    Apr 30, 2013 @ 16:37
  • Charles Afford 1163 posts 1709 karma points
    Apr 30, 2013 @ 16:40
    Charles Afford
    0

    i Guess next i would check for illeagal characters in your path such as #?

  • Tristan 10 posts 30 karma points
    Apr 30, 2013 @ 16:59
    Tristan
    0

    First off, I really appreciate all the help Charles. Thank you. I do not think that is the problem as my database tables are being created. I did try it anyway, and no difference.

  • Tristan 10 posts 30 karma points
    Apr 30, 2013 @ 17:47
    Tristan
    0

    I have deleted all database tables. Deleted all files from the web folder. Installed the Web Installer at http://www.microsoft.com/web/gallery/umbraco.aspx and it still does not work. Same problem, stuck at 5%. Nooooooooo!

  • Brendan Rice 538 posts 1101 karma points
    Apr 30, 2013 @ 21:57
    Brendan Rice
    0

    Have you got an SA user on the SQL server? If you run through the install again with the SA user this time it may rule out DB permissions.

  • Charles Afford 1163 posts 1709 karma points
    Apr 30, 2013 @ 21:58
    Charles Afford
    0

    keep a look out for a solution :)

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