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  • brian 28 posts 47 karma points
    Jul 15, 2013 @ 20:21
    brian
    0

    Cannot get install page to display: Win server 08 R2 IIS 7.5

    Hi Gang! I've installed Umbraco on a test server about 14 times and can not get it to display the install screen. Once installation is completed, it goes to the form for installation, then says the file does not exist. However, it is in the folder.

     

    Folder Struct: D/Webs/cms (where cms is also the location where the ip is bound).

    Last week, I got the install page to display, but it was missing CSS, and when you clicked the 'lets go' link, nothing happened.

    On other installs I get the IIS default page.

     

    I've tried manual installation, and WPI with versions ranging from 4.5 to 6.06. Has anyone seen this same type of madness?

     

     

    -thanks Brian.

  • Charles Afford 1163 posts 1709 karma points
    Jul 16, 2013 @ 16:48
    Charles Afford
    0

    Hi, are you on windows?  Are you using IIS?  If so what version?  What version of Umbraco?  Have you installed umbraco?  What is the actual problem you are having?  If after the install you want to go to Umbraco you need to go from http:\\yourURL\install\.... to http:\\yourURL\Umbraco.

    Hope this helps.  Send us this info back and i will try and help :).  Charlie

  • Andrew 47 posts 105 karma points
    Jul 16, 2013 @ 17:00
    Andrew
    0

    We had a similiar issue to yours if I am understanding correctly. It had to do with the URL being wrong. Somewhere in the url you had to insert a file extension.

     

    Can you post a screen shot?

  • brian 28 posts 47 karma points
    Jul 16, 2013 @ 17:16
    brian
    0

    Thanks for the replies!

     

    @Charles Afford: Yes I'm on windows server 2008 R2, IIS 7.5, connecting to a sql server in house (but have not made it to the DB config part).

    I've tried versions (Umbraco) 6.0.6, 6.1.2, a couple of 5.x versions as well.

     

    @ Andrew That makes sense, and seems to parallel Charlie's information as well... after install, it goes to 'cms.ws.edu/install/default.aspx' , the actual page is in the directory it is looking for, but something is out of whack.

     

    Thanks again guys for the info, i'm pulling my hair out over this....

     

     

    HERE IS MY ERROR: immediately after installing via WPI 4.5:

     

    Server Error in '/' Application.


    The resource cannot be found.

    Description: HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable. Please review the following URL and make sure that it is spelled correctly.

    Requested URL: /install/default.aspx

     

     

  • brian 28 posts 47 karma points
    Jul 16, 2013 @ 18:03
    brian
    0

    i'm trying Charles' suggestion, will report results....THANKS!

  • brian 28 posts 47 karma points
    Jul 16, 2013 @ 18:05
    brian
    0

    Here's what I get when just directing to the '/umbraco/':

     

     

    HTTP Error 404.0 - Not Found

    The resource you are looking for has been removed, had its name changed, or is temporarily unavailable.

    Detailed Error Information
    Module IIS Web Core
    Notification MapRequestHandler
    Handler StaticFile
    Error Code 0x80070002
    Requested URL http://cms.ws.edu:80/umbraco
    Physical Path C:\inetpub\wwwroot\umbraco
    Logon Method Anonymous
    Logon User Anonymous
  • Charles Afford 1163 posts 1709 karma points
    Jul 16, 2013 @ 18:15
    Charles Afford
    0

    what about /umbraco

  • brian 28 posts 47 karma points
    Jul 16, 2013 @ 18:22
    brian
    0

    Hey Charles, I get 404 - not found. strange behavior....

     

    Thanks for the replies...Brian.

  • Charles Afford 1163 posts 1709 karma points
    Jul 16, 2013 @ 18:25
    Charles Afford
    0

    Ok, So above you mention WPI

    Are you using IIS or WPI? (I have never had any luck with WPI)

    If you are using IIS, where is that site pointing at?

     

  • brian 28 posts 47 karma points
    Jul 16, 2013 @ 18:28
    brian
    0

    I installed using WPI ( this time)... I do have my own IIS webserver I'm trying to deploy it to.

    Do you think i need to try IIS/manual again and abandon the WPI? Sounds good to me. I've seen no positive results from the WPI installs. This is the 9th install with WPI, and the 21st overall. Several manual installs did get me to the install screen, but it wouldn't do anything... you click the 'lets go' link and it did nothing. That is still better than what I'm getting now.

     

    Thanks again for your input... keeping me sane.

  • Charles Afford 1163 posts 1709 karma points
    Jul 16, 2013 @ 18:33
    Charles Afford
    0

    Personally i think you are asking for trouble with it, just my exp :).  Then you need to unzip your UmbracoCMS into the inetpub/wwwroot in C:/

    Point the iis site at the root of your unzipped umbraco install.

    Create a blank database

    Create a SQL user

    go to your url you have in your host file

    Install Umbraco

    Install database using SQL user

    AWAY YOU GO :D

    Charlie :)

  • brian 28 posts 47 karma points
    Jul 16, 2013 @ 18:40
    brian
    0

    sweeeet. I'll give it a go (after my meeting) - I have my db and user ready... just never got that far :(.

     

    Thanks, i'll try it manually!

  • Andrew 47 posts 105 karma points
    Jul 16, 2013 @ 18:40
    Andrew
    0

    if you go to this link

     

    /install/?installStep=license

    or 

    /install/default.aspx?installStep=license

    what happens?

  • brian 28 posts 47 karma points
    Jul 16, 2013 @ 19:46
    brian
    0

    Thanks, one question: do i need the binary AND the cms folders unzipped? I have them both on the server, zipped of course.

  • Charles Afford 1163 posts 1709 karma points
    Jul 16, 2013 @ 19:55
    Charles Afford
    0

    everything in the zip of Umbraco :)

  • brian 28 posts 47 karma points
    Jul 16, 2013 @ 19:59
    brian
    0

    I have two separate zips? so I'll just unzip it all to the root web folder.

     

     

    - Thanks!

  • brian 28 posts 47 karma points
    Jul 16, 2013 @ 20:20
    brian
    0

    /install/?installStep=license  Returns 404

     

    /install/default.aspx?installStep=license  returns 404

     

     

    ----I'm now going to rebuild in IIS (have unzipped the 6.1.2 to my root).

     

    it's very strange. I never have issues with getting IIS applications to work.

     

     

  • brian 28 posts 47 karma points
    Jul 16, 2013 @ 20:20
    brian
    0

    FYI: network service & IIS_WPG both have FULL access on the folder.

  • brian 28 posts 47 karma points
    Jul 16, 2013 @ 20:22
    brian
    0

    I've also got the 127.0.0.1 with the Host name/site in my hosts file as I've read on the web was required.

  • Charles Afford 1163 posts 1709 karma points
    Jul 16, 2013 @ 20:23
    Charles Afford
    0

    When you say you have 2 zip folders... ?

  • Charles Afford 1163 posts 1709 karma points
    Jul 16, 2013 @ 20:24
    Charles Afford
    0

    What entry do you have in your host file.  Please post

  • brian 28 posts 47 karma points
    Jul 16, 2013 @ 20:26
    brian
    0

    I did, I deleted all references, and all folders (had a cms folder, and a 'all binaries' folder). I then restarted, and downloaded the 6.1.2 zip, and unzipped it to my root web.

     

    Thanks again.

     

     

    --just saw the above post... here' s my host file:

     

     

     # For example:
    #
    #      102.54.94.97     rhino.acme.com          # source server
    #       38.25.63.10     x.acme.com              # x client host

    # localhost name resolution is handled within DNS itself.
    # 127.0.0.1       localhost
    # ::1             localhost
    127.0.0.1      cms.ws.edu

     

     

     -----Everywhere I read that IP, assuming it is an internal/localhost ip?

     

     

    Thanks again for all your help!

  • Charles Afford 1163 posts 1709 karma points
    Jul 16, 2013 @ 20:33
    Charles Afford
    0

    Yep thats good.  2 zip folders sounds like your problem.  

    So to install when eveything is setup go to  cms.ws.edu

    To get to umbraco after install go to cms.web.edu/umbraco

    Yep that host file entry is for a internal/local ip :)

  • brian 28 posts 47 karma points
    Jul 16, 2013 @ 20:38
    brian
    0

    Thanks again. that clears up some confusion. Wasn't sure what to tackle.

     

     

    - i'm all setup in the folder (cms.ws.edu), go to IIS and browse from there to this:

    cms.ws.edu/umbraco

     

    ** I see something strange here. When I go to advanced settings for the application (cms.ws.edu), I see 'D:\cms.ws.edu' for the physical path. However, the error below states the path is in 'inetpub/wwwroot'.

     

    --I'm going to check my app pool as well.

     

    ---- and the result is:

     

    HTTP Error 404.0 - Not Found

    The resource you are looking for has been removed, had its name changed, or is temporarily unavailable.

    Detailed Error Information
    Module IIS Web Core
    Notification MapRequestHandler
    Handler StaticFile
    Error Code 0x80070002
    Requested URL http://cms.ws.edu:80/umbraco
    Physical Path C:\inetpub\wwwroot\umbraco
    Logon Method Anonymous
    Logon User Anonymous

     

     

    THANKS again!

  • brian 28 posts 47 karma points
    Jul 16, 2013 @ 20:40
    brian
    0

    My app pool is running as 'network service'. and network service has full control on the folder.

  • Charles Afford 1163 posts 1709 karma points
    Jul 16, 2013 @ 20:48
    Charles Afford
    0

    Hi,

    So do you have a folder in WWWroot?

    In IIS got to the root of where you unzipped umbraco.

    So if you did c:\innetpub\wwwroot\myumbracodir

    You need your iis site to point at c:\innetpub\wwwroot\myumbracodir

  • Charles Afford 1163 posts 1709 karma points
    Jul 16, 2013 @ 20:50
    Charles Afford
    0

    Ok lets go from the top?  Do you have a folder in your inetpub/wwwroot?

     

  • brian 28 posts 47 karma points
    Jul 16, 2013 @ 20:51
    brian
    0

    there is the standard IIS file in there (that blue iis7 screen). No umbraco though.

     

    - lol I'm not sure why it's trying to point there. Thank you for your patience and help. \

    I unzipped umbraco to the D:\cms.ws.edu folder.

  • Charles Afford 1163 posts 1709 karma points
    Jul 16, 2013 @ 21:11
    Charles Afford
    0

    Why did you unzip it there?

    Ok so in C:\intetpub/wwwroot

    make a folder called Umbraco

    In C:\intetpub/wwwroot/Umbraco

    Unzip the umbraco zip

    In IIS point your site at C:\intetpub/wwwroot/Umbraco

    Create a entry in hostfile for the IISSITE

    Navigate to the entry you have defined in the hostfile :)

  • brian 28 posts 47 karma points
    Jul 16, 2013 @ 21:16
    brian
    0

    aha, that makes sense. I guess i was thinking that 'wwwroot' really ment the generic IIS site root for the folder... and not a subsite. I'll give that a try.

     

     

    THANK YOU VERY MUCH!

  • Charles Afford 1163 posts 1709 karma points
    Jul 16, 2013 @ 21:17
    Charles Afford
    0

    No problem, all been throught it :), much eaiser next time :).  Charlie :)

  • brian 28 posts 47 karma points
    Jul 16, 2013 @ 21:39
    brian
    0

    ok, so here's what we have now:

     

    * the files are now parked in: C:\inetpub\wwwroot\Umbraco

    * the IIS site 'cms.ws.edu' is now pointing (physical path) to: C:\inetpub\wwwroot\Umbraco

    * and when i browse from IIS, on cms.ws.edu, i get the IIS Default screen. hmmmm.

     

    I'm starting to feel my IQ signifigantly declining....

     

     

    Thanks, Brian.

  • brian 28 posts 47 karma points
    Jul 16, 2013 @ 21:40
    brian
    0

    I'll check my Bindings.

  • brian 28 posts 47 karma points
    Jul 16, 2013 @ 21:42
    brian
    0

    So bindings look good. If i add '/umbraco' from our earlier threading, I do see verification we're pointing to wwwroot/umbraco, but am seeing the error below (I'm going to look at the folders and files to make sure there isn't another .config in there...

     

    Line 84: <customErrors mode="RemoteOnly" /> Line 85: <trace enabled="false" requestLimit="10" pageOutput="false" traceMode="SortByTime" localOnly="true" /> Line 86: <sessionState mode="InProc" stateConnectionString="tcpip=127.0.0.1:42424" sqlConnectionString="data source=127.0.0.1;Trusted_Connection=yes" cookieless="false" timeout="20" /> Line 87: <globalization requestEncoding="UTF-8" responseEncoding="UTF-8" /> Line 88: <xhtmlConformance mode="Strict" />
    Source File: C:\inetpub\wwwroot\umbraco\web.config Line: 86           

     

     

  • Charles Afford 1163 posts 1709 karma points
    Jul 16, 2013 @ 21:53
    Charles Afford
    0

    if you go to IIS click on your site and choose basic settings.  What is your site name?

    What do you have defined in your host file now :).

  • brian 28 posts 47 karma points
    Jul 16, 2013 @ 22:06
    brian
    0

    in Basic Settings for the site: Site Name= 'cms.ws.edu'

     

    in the host file" cms.ws.edu"

     

     

    - Thanks again.

  • Charles Afford 1163 posts 1709 karma points
    Jul 16, 2013 @ 22:28
    Charles Afford
    0

    Ok so if you go to cms.ws.edu what happens?

  • Charles Afford 1163 posts 1709 karma points
    Jul 16, 2013 @ 22:31
    Charles Afford
    0

    and your site is pointing at  C:\inetpub\wwwroot\Umbraco

    Which is where the whole zip of umbraco is being stored?

  • brian 28 posts 47 karma points
    Jul 16, 2013 @ 22:34
    brian
    0

    Thanks again for the reply...

     

    - yes, the zip was extracted to the c:\inetpub\Umbraco folder.

    the path is (physical path) pointing to that directory.

     

  • brian 28 posts 47 karma points
    Jul 17, 2013 @ 17:00
    brian
    0

    I've tried browsing from the file directly (http://cms.ws.edu/Install/default.aspx)... and get a resourse cannot be found error, even when browsing directly from the IIS/content view window.

  • brian 28 posts 47 karma points
    Jul 17, 2013 @ 19:28
    brian
    0

    I've gone thru it fully 3 more times, same results. anyone have any ideas?

  • brian 28 posts 47 karma points
    Jul 17, 2013 @ 19:44
    brian
    0

    ---When I nav to cms.ws.edu/Umbraco/install:

     

    Line 84:     <customErrors mode="RemoteOnly" />
    Line 85:     <trace enabled="false" requestLimit="10" pageOutput="false" traceMode="SortByTime" localOnly="true" />
    Line 86: <sessionState mode="InProc" stateConnectionString="tcpip=127.0.0.1:42424" sqlConnectionString="data source=127.0.0.1;Trusted_Connection=yes" cookieless="false" timeout="20" /> Line 87:     <globalization requestEncoding="UTF-8" responseEncoding="UTF-8" />
    Line 88:     <xhtmlConformance mode="Strict" />

     

    anyone have any ideas on this?

  • Charles Afford 1163 posts 1709 karma points
    Jul 17, 2013 @ 21:25
    Charles Afford
    0

    You need to be going to http://cms.ws.edu/  What happens when you go to this url :).  Cannot think of anything else that could be wrong :')

  • brian 28 posts 47 karma points
    Jul 17, 2013 @ 21:27
    brian
    0

    -hey, yes, if i go to cms.ws.edu, it just goes to the IIS screen.

  • brian 28 posts 47 karma points
    Jul 17, 2013 @ 21:28
    brian
    0

    the 'iisstart.html' file.

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