Hopefully the title is self explanatory! I performed the upgrade successfully but now when I go to the backend and use my usual username and password all I see is the login page refresh. If I put wrong details in, I can see the fields turn red so I know it is authenticating my password correctly. Why woul this occur?
Have you visited the home page of your site? Does a page render? Sometimes even when the login fields turn red, a connection to your database could not be established. I'd double check your connection string in web.config/connectionStrings is correct.
Yes the rest of the site is absolutely fine so I don't think there is any problem with the database. All I can think of is that it is an issue with cookies but I don't really no where to start looking
Try removing your /App_Data/umbraco.config file to see if the site still runs? If the connection string is correct, as Sebastiaan mentioned, your site's cache should be regenerated.
Also, its a bit of a long shot but have you enabled TCP/IP access for your SQL Server instance?
Thanks for your suggestions so far. I don't have an umbraco.config file, just an umbracoSettings.config. Note this is a site I inherited which I have upgraded in the ast from V5 without problems which is why I am stumped why a minor upgrade should cause any problems.
I would suggest you check permissions then, if there's no umbraco.config and no log files then that would suggest that they can't be written to disk. Also check your windows event log for errors.
Upgrading from 6.1.3 to 6.1.6 (Admin password no longer works)
Hi,
Hopefully the title is self explanatory! I performed the upgrade successfully but now when I go to the backend and use my usual username and password all I see is the login page refresh. If I put wrong details in, I can see the fields turn red so I know it is authenticating my password correctly. Why woul this occur?
Hi Andy,
Have you visited the home page of your site? Does a page render? Sometimes even when the login fields turn red, a connection to your database could not be established. I'd double check your connection string in web.config/connectionStrings is correct.
Dan.
Hi,
Yes the rest of the site is absolutely fine so I don't think there is any problem with the database. All I can think of is that it is an issue with cookies but I don't really no where to start looking
Hmmm... have you tried using a different browser or a private browsing mode?
The rest of the site runs off your cache, and the symptoms you describe are almost always related to database connectivity.
Make sure to check App_Data/Logs/UmbracoLog.txt as well for errors.
There is nothing in App_Data/Logs. I've created a Logs folder but no files are created. Is there something I need to do to enable logging?
Using a different browser/private browsing doesn't work and I've checked the connection string multiple times and I can't see anything wrong with it.
Try removing your /App_Data/umbraco.config file to see if the site still runs? If the connection string is correct, as Sebastiaan mentioned, your site's cache should be regenerated.
Also, its a bit of a long shot but have you enabled TCP/IP access for your SQL Server instance?
Hi,
Thanks for your suggestions so far. I don't have an umbraco.config file, just an umbracoSettings.config. Note this is a site I inherited which I have upgraded in the ast from V5 without problems which is why I am stumped why a minor upgrade should cause any problems.
Where are you editing your connection string? web.config/configuration/connectionStrings/add[name=umbracoDbDSN]?
I would suggest you check permissions then, if there's no umbraco.config and no log files then that would suggest that they can't be written to disk. Also check your windows event log for errors.
Ok, I have enabled the logs now and I can see the following when I try to log in to the backend:
2014-02-21 09:08:37,631 [22] INFO umbraco.BasePages.BasePage - [Thread 44] User Administrator (Id: 0) logged in
However, I'm still stuck on the Umbraco login screen
And there is nothing in the event log
Database connection string is
<add name="umbracoDbDSN" connectionString="server=localhost;database=<db>;user id=<id>;password=<password>" providerName="System.Data.SqlClient" />
which was working fine before upgrade
And I know this is working because if I disable the SQL account, the site stops working
(Sorry for the spam)
Fixed my problem. The cookie was being set for the wrong domain. Strange how it only surfaced on an upgrade
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