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  • Mike 15 posts 34 karma points
    Jun 24, 2014 @ 17:42
    Mike
    0

    Error saving user (check log)

    Installing umbraco

    I just installed to my server via web platform installer and for some reason in backoffice when I go to change a users password I get "Error saving user (check log)"

    I found an old thread from 2009 that suggested changing users login name. I tried this but it didn't work.

    I went into SQL server to see if I could find log in a database table for logs but there are no tables that I can see which is confusing.

    Anyone have any ideas why this happens? It works on my local copy just fine.

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  • Jan Skovgaard 11280 posts 23678 karma points MVP 10x admin c-trib
    Jun 24, 2014 @ 19:16
    Jan Skovgaard
    0

    Hi Mike

    In the /app_data/logs folder you'll find the umbraco trace log. Try checking it and see if it reveals some more useful information about the error.

    Make sure that permissions have been set properly according to http://our.umbraco.org/documentation/Installation/permissions

    Hope this helps.

    /Jan

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