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  • Alan 6 posts 26 karma points
    Mar 06, 2015 @ 16:57
    Alan
    0

    Installing sandbox and can't login to backoffice.

    First time installation.  Windows 2012 R2 with SQL Server 2012 SP1.  Umbraco 7.2.2

    Installation appears to go well.  I have pre-created the database with SQL credential.  Upon first connecting the backoffice I run through the wizard and it did not return any error.  All of the tables seem to have been created in the target database.  The admin user I supplied was added to the umbracoUser table.

    When I try to then log onto backoffice it returns to the login page saying "Session timed out. Log in below".

    If I give it a bad password then it comes back with Login failed for user ...

    Is there a log somewhere that I can get more info about what it is doing? 

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  • Sören Deger 733 posts 2844 karma points c-trib
    Mar 06, 2015 @ 17:00
    Sören Deger
    0

    Hi Alan,

    you find the log file here:

    /App_Data/Logs/UmbracoTraceLog.txt

     

    Best,

    Sören 

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  • Alan 6 posts 26 karma points
    Mar 06, 2015 @ 17:07
    Alan
    0

    Thank you Sören!

    The log doesn't seem to be reporting an error.

    2015-03-06 09:04:23,609 [9] INFO  Umbraco.Core.PluginManager - [Thread 7] Starting resolution types of Umbraco.Core.Persistence.Mappers.BaseMapper
    2015-03-06 09:04:23,609 [9] INFO  Umbraco.Core.PluginManager - [Thread 7] Completed resolution of types of Umbraco.Core.Persistence.Mappers.BaseMapper, found 23 (took 1ms)
    2015-03-06 09:04:23,922 [9] INFO  Umbraco.Web.Security.WebSecurity - [Thread 7] User Id: 0 logged in
    2015-03-06 09:04:43,378 [9] INFO  umbraco.BusinessLogic.Log - [Thread 10] Log scrubbed.  Removed all items older than 2015-01-05 09:04:43

    Is there anything you can suggest?

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  • Alan 6 posts 26 karma points
    Mar 09, 2015 @ 15:54
    Alan
    0

    I immediately see the log entry: 

    2015-03-09 08:49:04,659 [7] INFO  Umbraco.Web.Security.WebSecurity - [Thread 11] User Id: 0 logged in

    Then in the UI it returns me to the log in page with the message "Session timed out. Log in below"

    It is running on a v4.0 Integrated app pool.  Session State is set to the default of In process.

    Thanks for your advice.

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  • Sören Deger 733 posts 2844 karma points c-trib
    Mar 09, 2015 @ 16:14
    Sören Deger
    0

    Hi Alan,

    if you returned to the login page can you have a look into browser console of google chrome. Do you have any javascript errors in this?

     

    Best, 

    Sören

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  • Jan Skovgaard 11280 posts 23678 karma points MVP 12x admin c-trib
    Mar 09, 2015 @ 16:28
    Jan Skovgaard
    0

    Hi Alan and welcome to our :)

    What version of IIS are you using? And is there any chance that you're logged onto a VPN connection? If you have setup an IIS website...does the domain used then contain any weird characters like _ or ä¨æ etc. ?

    /Jan

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  • Alan 6 posts 26 karma points
    Mar 09, 2015 @ 16:38
    Alan
    0

    Hello Jan. 

    This is a domain joined Server 2012 R2.  I have created a virtual directory under the Default Web Site name UmbarcoSandbox using the DefaultAppPool which is v4.0 Integrated using the default ApplicationPoolIdentity.  So I am going to the URL http://localhost/UmbarcoSandbox/umbraco#/

    Thanks for the forum and help!

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  • Alan 6 posts 26 karma points
    Mar 09, 2015 @ 16:42
    Alan
    0

    Sören,  the Chrome console is reporting:

    Failed to load resource: the server responded with a status of 401 (You must login to view this resource.)

    DependencyHandler.axd?s=L1VtYmFyY29TYW5kYm94L3VtYnJhY28vbGliL2pxdWVyeS9qcXVlcnkubWluLmpzOy9VbWJhcmN…:12
    No url found for api name legacyTreeJs
    DependencyHandler.axd?s=L1VtYmFyY29TYW5kYm94L3VtYnJhY28vbGliL2pxdWVyeS9qcXVlcnkubWluLmpzOy9VbWJhcmN…:12
    (anonymous function)

    DependencyHandler.axd?s=L1VtYmFyY29TYW5kYm94L3VtYnJhY28vbGliL2pxdWVyeS9qcXVlcnkubWluLmpzOy9VbWJhcmN…:16
    GET http://localhost/UmbarcoSandbox/umbraco/backoffice/UmbracoApi/Authentication/GetRemainingTimeoutSeconds 401 (Unauthorized)

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  • Alan 6 posts 26 karma points
    Mar 13, 2015 @ 20:18
    Alan
    0

    Still not sure what was going on there.  Started over with a NeGet installation from VS2013 and is working for me now.

    Thanks for the suggestions.

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