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  • trev kay 6 posts 26 karma points
    Jun 10, 2015 @ 19:46
    trev kay
    0

    Umbraco On Production Environment: cannot access backoffice with valid credentials

    I have just deployed Umbraco onto a Production environment and every time i try and access the backoffice i get another popup to sign in.

    Umbraco logs says i have successfully logged in but there is a error being returned stating i

    Fiddler is reporting the below

    GET http://springhealth.tietest.co.uk/sh/umbraco/backoffice/UmbracoApi/Authentication/GetRemainingTimeoutSeconds HTTP/1.1 Host: springhealth.tietest.co.uk User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0 Accept: application/json, text/plain, / Accept-Language: en-GB,en;q=0.5 Accept-Encoding: gzip, deflate X-XSRF-TOKEN: gvM-QTo8RBJGouiBLsKbp2pr2aEgRoc-I4MYRqdSHAl3l0c3L1yfiwhGgUuJfuqKDt4L5HM7PMicwlj0UVivApglF37fWAf7PhGlrYeQa81 Referer: http://springhealth.tietest.co.uk/umbraco Cookie: UMBUCONTEXT=1AD18A30105C258767E611E46D49A2A802518D79EC6C5E32FCFCF663A949D1B8C05614E34CC55DDACB2AA553BF9F5EC91D547208BF394F767015A26EBFF505546861497B5245B29DBF54F3460CDFC624124AC014B6ABFA0C6F140871E5C13470D022F19B716FA5F10237847354826AB3768B37D77350DABBED429A888BCC36716A46E3B2CD145FE4594CC3354BC327409DA4F208DE2F8C28ED2B9166027EFABDCE1B46B569A632B1E79507034CE8B7957FC45B01C5F489C6722B3AB923DAB6690CA87ECD9640BAFB7AAF856DCC9132809DA6A2711CCD38406A591A5E6575B273E2381A4C2CD7C869FAAD2C8E4962FE20AD99DD9137A12BA485E3FBC4194C1B4E1EDCF410025FF1D1C7334F1E5278C3B35313BD28EA82FDCBEE23B24DC31C48D0E8727FC75F7ADC0B5B28E7998FCF0DC0EAB5619A51633D72C2D0E837BB28487720E3CB014B0AEF376D8CCCFB8C4BA36816E6AF4874D0184B6BA1970BB04581952E56A8040BF2639BC1630AC09728AA5D9CF1378A05C4BA96FC4AEDC9B7935BA596D169FFEF6B282BAB99838DF8258EE6A335A0E884936BB249FEBD7B0CBCCB3C158E366B93A57D0228DB027DA1788F45903DFAD645F5CAE456F7D80691F5F7B8C3013C310A04CB99C55C0EBF39A1485FE79772DD6A56D728EE2218A55806F37E8C460878F94B721338A7CE7AF17BB7B18B9A330EEDD89C68FC3FDE2269A3E1F815ED33E4A0600DC969A23E869D495B7065ACB712830B5A5C40E66BF23824F095FEB3AA63692F763E117740D064AE4BF3; ga=GA1.3.446569543.1433896658; XSRF-TOKEN=gvM-QTo8RBJGouiBLsKbp2pr2aEgRoc-I4MYRqdSHAl3l0c3L1yfiwhGgUuJfuqKDt4L5HM7PMicwlj0UVivApglF37fWAf7PhGlrYeQa81; XSRF-V=i2CNHNtl-vYWcUAwPzVQMUJmwz4EtvrRee2VX-MH37rJhHt6AOfuUZuuBnzcwKYscRMd-HhOeaQYQUcnXkKnhgfuVxPab3ImZQa2JIEkk1; ASP.NET_SessionId=h5mihw4byxtvasgowl23t2yf Connection: keep-alive

    and response of

    HTTP/1.1 401 Unauthorized Cache-Control: no-cache Pragma: no-cache Content-Type: application/json; charset=utf-8 Expires: -1 WWW-Authenticate: Basic realm="springhealth.tietest.co.uk" Date: Wed, 10 Jun 2015 19:42:53 GMT Content-Length: 67

    )]}', {"Message":"Authorization has been denied for this request."}

    cannot view the particular folder with my credentialsenter image description here

    Anyone with an idea how i can resolve this.

    tried changing permissions on the umbraco folders.

    I host with Godaddy and my other sites same versions work fine. 7.2.6

    Please advise if you can assist with this.

  • trev kay 6 posts 26 karma points
    Jun 23, 2015 @ 18:53
    trev kay
    0

    Apparently you need to install this version of Umbraco at the source of the WWWroot folder. You cannot create it a sub domain in a existing site structure

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