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  • BEWD 90 posts 303 karma points
    Aug 16, 2015 @ 10:00
    BEWD
    0

    Installing Umbraco 7.2.8 on Plesk

    Hi

    I have been using Umbraco 4 for some time and thought I would take a look at the latest version, I downloaded the source files and have uploaded it to plesk When visiting the url in question I just see a blank install screen

    enter image description here

    Does anyone have any ideas how to move on from this? I have uploaded it on multiple occasions in case there were missing files etc but that didn't help.

    Ben

  • BEWD 90 posts 303 karma points
    Aug 16, 2015 @ 17:17
    BEWD
    0

    My Hosting Provider replied with the following

    "If you do some googling for umbraco white page it's often suggested it is not supported on shared hosting, from what I have seen from others who have tried and failed in the past, it's due to its ram usage needing higher allocated in the application pools, which on shared hosting is restricted. "

    Surely this isn't a fault with Umbraco? Its a great CMS don't eliminate half your client base?

  • Sebastiaan Janssen 5060 posts 15522 karma points MVP admin hq
    Aug 16, 2015 @ 21:23
    Sebastiaan Janssen
    1

    What hoster is this (and what were the others you tried)? Clearly we're not in the business of preventing people from hosting Umbraco on shared hosting and I certainly am unable to find anything on google saying that it is "unsupported". There may be some well meaning forum posts and there may be some features that won't work on some hosting providers but Umbraco is a really straight forward ASP.NET application, we don't do much that's special, we just use ASP.NET. So yeah, if you're trying a PHP hoster, that would not work ;-)

    Luckily this IS a hosting provider that supports ASP.NET otherwise the install screen would not load. So, open up your browser's debugging tools and look at the response the installer gets. You will see a javascript error and if you dig deeper into the network tab of your browser (below is a screenshot of Chrome getting a response that is actually valid, but you'd see something similar in red that indicates an error.

    enter image description here

    Of course it is certainly possible that we're doing something silly that doesn't work somewhere and if that's the case we'd love to know about it so that we can: 1) fix it 2) see if we can give you a workaround until we can fix it.

    Ps. Hosting providers will mostly be super eager to sell you a VPS because that's less support and more money for them, so take what they tell you with a grain of salt.

  • Niels Hartvig 1951 posts 2391 karma points c-trib
    Aug 17, 2015 @ 04:23
    Niels Hartvig
    0

    What Sebastiaan said. Loads of people running Umbraco on shared hosts.

    But if only we got a dollar every time so incompetent hosting provider came up with a bad excuse, we would finally have found the way to fund the project ;)

  • Alex 79 posts 416 karma points
    Aug 17, 2015 @ 06:12
  • BEWD 90 posts 303 karma points
    Aug 17, 2015 @ 08:52
    BEWD
    2

    I'm not really sure what I am looking for?

    enter image description here

  • Sebastiaan Janssen 5060 posts 15522 karma points MVP admin hq
    Aug 17, 2015 @ 08:57
    Sebastiaan Janssen
    1

    You're looking for errors, but this all looks good, try reloading the page while the network panel is open and see if there's any red entries. You'll also see an error count on the right.

    enter image description here

  • BEWD 90 posts 303 karma points
    Aug 17, 2015 @ 09:17
    BEWD
    1

    Unfortunate no Error count is present and no red entries are visible.

  • Sebastiaan Janssen 5060 posts 15522 karma points MVP admin hq
    Aug 17, 2015 @ 09:26
    Sebastiaan Janssen
    1

    Do you have a link so I can have a little peek?

  • BEWD 90 posts 303 karma points
    Aug 17, 2015 @ 09:38
    BEWD
    1

    thepineapple.bewd.co.uk

    This is not the final destination. I was just trying to get it to work on this sub-domain rather than on the live domain.

  • Warren Buckley 2106 posts 4836 karma points MVP 7x admin c-trib
    Aug 17, 2015 @ 10:06
    Warren Buckley
    1

    Hi Bewd,
    My gut feeling is that some files are missing from this.

    The JSON response seems OK for the installer steps here: http://thepineapple.bewd.co.uk/install/api/GetSetup

    As the views for the installer are not being pulled through my guess are that these are the files missing perhaps?!

    Just my quick thoughts on it.

    Warren

  • Samira 113 posts 452 karma points
    Aug 17, 2015 @ 10:46
    Samira
    2

    Hi,

    enter image description here

    Please find Install/api/setup for solve this error

    Grazitti

  • Sebastiaan Janssen 5060 posts 15522 karma points MVP admin hq
    Aug 17, 2015 @ 12:13
    Sebastiaan Janssen
    1

    Yes, what Warren said, either the file /Umbraco/Views/install/user.html doesn't exist or maybe IIS is configured so that it doesn't load html files? Your provider should have logs and you could also check App_Data/Logs/UmbracoTracelog.txt to see if there's any errors there that will give a clue.

  • Hywel Rees 56 posts 224 karma points
    Aug 17, 2015 @ 13:44
    Hywel Rees
    0

    Hi,

    I use Umbraco 7.2.6 on a shared Plesk host, and experienced a similar issue to you. If I recall correctly, it was because the IIS worker process did not have the correct permissions to a number of the Umbraco folders.

    To check this, open the file manager within Plesk, and click 'change permissions' on each folder (as per screenshot).

    I think I had to set 'Application pool group' to 'Full Control' for most of the folders.

    Screenshot

  • BEWD 90 posts 303 karma points
    Aug 17, 2015 @ 17:13
    BEWD
    0

    Hywel, Unfortunately I have tried that, I read it in another bog somewhere.

    I have re-downloaded and FTP'd the files up and still have the same issue. The Trace log Is attached, It doesn't mean that much to me but at quick glance I cant see anything obvious.

    I'm stuck for ideas now. The user.html does exist and can be seen if you navigate to that location.

    Its so frustrating. I do however appreciate everybody's help .

  • Warren Buckley 2106 posts 4836 karma points MVP 7x admin c-trib
    Aug 17, 2015 @ 18:29
    Warren Buckley
    0

    Hello BEWD,
    Unfortunately I do not see a copy of that UmbracoLogFile which may help us all diagnose what your issue is. It is a very peculiar one indeed.

    Can you attach a copy when you get a chance please.

    Thanks
    Warren

  • BEWD 90 posts 303 karma points
    Aug 17, 2015 @ 18:39
    BEWD
    0

    2015-08-17 16:14:24,220 [9] INFO Umbraco.Core.UmbracoApplicationBase - [P32884/T1/D2] Application shutdown. Reason: HostingEnvironment 2015-08-17 17:36:39,072 [7] INFO Umbraco.Core.CoreBootManager - [P16008/T1/D2] Umbraco 7.2.8 application starting on CHP-PLESK1 2015-08-17 17:36:39,088 [7] INFO Umbraco.Core.PluginManager - [P16008/T1/D2] Determining hash of code files on disk 2015-08-17 17:36:39,103 [7] INFO Umbraco.Core.PluginManager - [P16008/T1/D2] Hash determined (took 6ms) 2015-08-17 17:36:39,103 [7] INFO Umbraco.Core.PluginManager - [P16008/T1/D2] Starting resolution types of umbraco.interfaces.IApplicationStartupHandler 2015-08-17 17:36:39,119 [7] INFO Umbraco.Core.PluginManager - [P16008/T1/D2] Completed resolution of types of umbraco.interfaces.IApplicationStartupHandler, found 37 (took 4ms) 2015-08-17 17:36:39,166 [7] INFO Umbraco.Core.PluginManager - [P16008/T1/D2] Starting resolution types of Umbraco.Core.PropertyEditors.IPropertyEditorValueConverter 2015-08-17 17:36:39,166 [7] INFO Umbraco.Core.PluginManager - [P16008/T1/D2] Completed resolution of types of Umbraco.Core.PropertyEditors.IPropertyEditorValueConverter, found 0 (took 0ms) 2015-08-17 17:36:39,166 [7] INFO Umbraco.Core.PluginManager - [P16008/T1/D2] Starting resolution types of Umbraco.Core.PropertyEditors.IPropertyValueConverter 2015-08-17 17:36:39,166 [7] INFO Umbraco.Core.PluginManager - [P16008/T1/D2] Completed resolution of types of Umbraco.Core.PropertyEditors.IPropertyValueConverter, found 16 (took 0ms) 2015-08-17 17:36:39,166 [7] INFO Umbraco.Core.PluginManager - [P16008/T1/D2] Starting resolution types of Umbraco.Web.Mvc.SurfaceController 2015-08-17 17:36:39,166 [7] INFO Umbraco.Core.PluginManager - [P16008/T1/D2] Completed resolution of types of Umbraco.Web.Mvc.SurfaceController, found 4 (took 0ms) 2015-08-17 17:36:39,166 [7] INFO Umbraco.Core.PluginManager - [P16008/T1/D2] Starting resolution types of Umbraco.Web.WebApi.UmbracoApiController 2015-08-17 17:36:39,166 [7] INFO Umbraco.Core.PluginManager - [P16008/T1/D2] Completed resolution of types of Umbraco.Web.WebApi.UmbracoApiController, found 35 (took 1ms) 2015-08-17 17:36:39,197 [7] INFO Umbraco.Core.PluginManager - [P16008/T1/D2] Starting resolution types of Umbraco.Core.Media.IThumbnailProvider 2015-08-17 17:36:39,197 [7] INFO Umbraco.Core.PluginManager - [P16008/T1/D2] Completed resolution of types of Umbraco.Core.Media.IThumbnailProvider, found 3 (took 0ms) 2015-08-17 17:36:39,197 [7] INFO Umbraco.Core.PluginManager - [P16008/T1/D2] Starting resolution types of Umbraco.Core.Media.IImageUrlProvider 2015-08-17 17:36:39,197 [7] INFO Umbraco.Core.PluginManager - [P16008/T1/D2] Completed resolution of types of Umbraco.Core.Media.IImageUrlProvider, found 1 (took 0ms) 2015-08-17 17:36:39,572 [7] INFO Umbraco.Core.CoreBootManager - [P16008/T1/D2] Umbraco application startup complete (took 498ms) 2015-08-17 17:36:40,353 [7] INFO Umbraco.Core.ApplicationContext - [P16008/T1/D2] ApplicationUrl: http://thepineapple.bewd.co.uk:80/umbraco (UmbracoModule request) 2015-08-17 17:39:38,002 [7] ERROR UmbracoExamine.DataServices.UmbracoLogService - [P16008/T1/D2] Provider=InternalMemberIndexer, NodeId=-1 System.Exception: Cannot index queue items, the index doesn't exist!,, IndexSet: InternalMemberIndexSet 2015-08-17 17:39:38,518 [7] ERROR UmbracoExamine.DataServices.UmbracoLogService - [P16008/T1/D2] Provider=InternalIndexer, NodeId=-1 System.Exception: Cannot index queue items, the index doesn't exist!,, IndexSet: InternalIndexSet 2015-08-17 17:39:39,034 [7] ERROR UmbracoExamine.DataServices.UmbracoLogService - [P16008/T1/D2] Provider=ExternalIndexer, NodeId=-1 System.Exception: Cannot index queue items, the index doesn't exist!,, IndexSet: ExternalIndexSet 2015-08-17 17:39:46,940 [21] INFO Umbraco.Core.CoreBootManager - [P16008/T1/D3] Umbraco 7.2.8 application starting on CHP-PLESK1 2015-08-17 17:39:46,971 [21] INFO Umbraco.Core.PluginManager - [P16008/T1/D3] Determining hash of code files on disk 2015-08-17 17:39:46,971 [21] INFO Umbraco.Core.PluginManager - [P16008/T1/D3] Hash determined (took 6ms) 2015-08-17 17:39:46,987 [21] INFO Umbraco.Core.PluginManager - [P16008/T1/D3] Starting resolution types of umbraco.interfaces.IApplicationStartupHandler 2015-08-17 17:39:47,003 [21] INFO Umbraco.Core.PluginManager - [P16008/T1/D3] Completed resolution of types of umbraco.interfaces.IApplicationStartupHandler, found 37 (took 18ms) 2015-08-17 17:39:47,128 [21] INFO Umbraco.Core.PluginManager - [P16008/T1/D3] Starting resolution types of Umbraco.Core.PropertyEditors.IPropertyEditorValueConverter 2015-08-17 17:39:47,128 [21] INFO Umbraco.Core.PluginManager - [P16008/T1/D3] Completed resolution of types of Umbraco.Core.PropertyEditors.IPropertyEditorValueConverter, found 0 (took 1ms) 2015-08-17 17:39:47,128 [21] INFO Umbraco.Core.PluginManager - [P16008/T1/D3] Starting resolution types of Umbraco.Core.PropertyEditors.IPropertyValueConverter 2015-08-17 17:39:47,128 [21] INFO Umbraco.Core.PluginManager - [P16008/T1/D3] Completed resolution of types of Umbraco.Core.PropertyEditors.IPropertyValueConverter, found 16 (took 1ms) 2015-08-17 17:39:47,143 [21] INFO Umbraco.Core.PluginManager - [P16008/T1/D3] Starting resolution types of Umbraco.Web.Mvc.SurfaceController 2015-08-17 17:39:47,143 [21] INFO Umbraco.Core.PluginManager - [P16008/T1/D3] Completed resolution of types of Umbraco.Web.Mvc.SurfaceController, found 4 (took 1ms) 2015-08-17 17:39:47,143 [21] INFO Umbraco.Core.PluginManager - [P16008/T1/D3] Starting resolution types of Umbraco.Web.WebApi.UmbracoApiController 2015-08-17 17:39:47,143 [21] INFO Umbraco.Core.PluginManager - [P16008/T1/D3] Completed resolution of types of Umbraco.Web.WebApi.UmbracoApiController, found 35 (took 3ms) 2015-08-17 17:39:47,159 [21] INFO Umbraco.Core.PluginManager - [P16008/T1/D3] Starting resolution types of Umbraco.Core.Media.IThumbnailProvider 2015-08-17 17:39:47,159 [21] INFO Umbraco.Core.PluginManager - [P16008/T1/D3] Completed resolution of types of Umbraco.Core.Media.IThumbnailProvider, found 3 (took 0ms) 2015-08-17 17:39:47,159 [21] INFO Umbraco.Core.PluginManager - [P16008/T1/D3] Starting resolution types of Umbraco.Core.Media.IImageUrlProvider 2015-08-17 17:39:47,159 [21] INFO Umbraco.Core.PluginManager - [P16008/T1/D3] Completed resolution of types of Umbraco.Core.Media.IImageUrlProvider, found 1 (took 0ms) 2015-08-17 17:39:47,987 [21] INFO Umbraco.Core.CoreBootManager - [P16008/T1/D3] Umbraco application startup complete (took 1049ms) 2015-08-17 17:39:49,081 [21] INFO Umbraco.Core.ApplicationContext - [P16008/T1/D3] ApplicationUrl: http://thepineapple.bewd.co.uk:80/umbraco (UmbracoModule request) 2015-08-17 17:40:09,113 [7] INFO Umbraco.Core.UmbracoApplicationBase - [P16008/T1/D2] Application shutdown. Reason: ConfigurationChange 2015-08-17 17:45:40,050 [21] ERROR UmbracoExamine.DataServices.UmbracoLogService - [P16008/T1/D3] Provider=InternalMemberIndexer, NodeId=-1 System.Exception: Cannot index queue items, the index doesn't exist!,, IndexSet: InternalMemberIndexSet 2015-08-17 17:45:40,566 [21] ERROR UmbracoExamine.DataServices.UmbracoLogService - [P16008/T1/D3] Provider=InternalIndexer, NodeId=-1 System.Exception: Cannot index queue items, the index doesn't exist!,, IndexSet: InternalIndexSet 2015-08-17 17:45:41,081 [21] ERROR UmbracoExamine.DataServices.UmbracoLogService - [P16008/T1/D3] Provider=ExternalIndexer, NodeId=-1 System.Exception: Cannot index queue items, the index doesn't exist!,, IndexSet: ExternalIndexSet 2015-08-17 17:46:10,958 [10] INFO Umbraco.Core.CoreBootManager - [P45140/T1/D2] Umbraco 7.2.8 application starting on CHP-PLESK1 2015-08-17 17:46:11,005 [10] INFO Umbraco.Core.PluginManager - [P45140/T1/D2] Determining hash of code files on disk 2015-08-17 17:46:11,020 [10] INFO Umbraco.Core.PluginManager - [P45140/T1/D2] Hash determined (took 9ms) 2015-08-17 17:46:11,036 [10] INFO Umbraco.Core.PluginManager - [P45140/T1/D2] Starting resolution types of umbraco.interfaces.IApplicationStartupHandler 2015-08-17 17:46:11,036 [10] INFO Umbraco.Core.PluginManager - [P45140/T1/D2] Completed resolution of types of umbraco.interfaces.IApplicationStartupHandler, found 37 (took 8ms) 2015-08-17 17:46:11,098 [21] INFO Umbraco.Core.UmbracoApplicationBase - [P16008/T1/D3] Application shutdown. Reason: HostingEnvironment 2015-08-17 17:46:11,114 [10] INFO Umbraco.Core.PluginManager - [P45140/T1/D2] Starting resolution types of Umbraco.Core.PropertyEditors.IPropertyEditorValueConverter 2015-08-17 17:46:11,114 [10] INFO Umbraco.Core.PluginManager - [P45140/T1/D2] Completed resolution of types of Umbraco.Core.PropertyEditors.IPropertyEditorValueConverter, found 0 (took 0ms) 2015-08-17 17:46:11,114 [10] INFO Umbraco.Core.PluginManager - [P45140/T1/D2] Starting resolution types of Umbraco.Core.PropertyEditors.IPropertyValueConverter 2015-08-17 17:46:11,114 [10] INFO Umbraco.Core.PluginManager - [P45140/T1/D2] Completed resolution of types of Umbraco.Core.PropertyEditors.IPropertyValueConverter, found 16 (took 1ms) 2015-08-17 17:46:11,130 [10] INFO Umbraco.Core.PluginManager - [P45140/T1/D2] Starting resolution types of Umbraco.Web.Mvc.SurfaceController 2015-08-17 17:46:11,130 [10] INFO Umbraco.Core.PluginManager - [P45140/T1/D2] Completed resolution of types of Umbraco.Web.Mvc.SurfaceController, found 4 (took 1ms) 2015-08-17 17:46:11,130 [10] INFO Umbraco.Core.PluginManager - [P45140/T1/D2] Starting resolution types of Umbraco.Web.WebApi.UmbracoApiController 2015-08-17 17:46:11,130 [10] INFO Umbraco.Core.PluginManager - [P45140/T1/D2] Completed resolution of types of Umbraco.Web.WebApi.UmbracoApiController, found 35 (took 3ms) 2015-08-17 17:46:11,176 [10] INFO Umbraco.Core.PluginManager - [P45140/T1/D2] Starting resolution types of Umbraco.Core.Media.IThumbnailProvider 2015-08-17 17:46:11,192 [10] INFO Umbraco.Core.PluginManager - [P45140/T1/D2] Completed resolution of types of Umbraco.Core.Media.IThumbnailProvider, found 3 (took 1ms) 2015-08-17 17:46:11,192 [10] INFO Umbraco.Core.PluginManager - [P45140/T1/D2] Starting resolution types of Umbraco.Core.Media.IImageUrlProvider 2015-08-17 17:46:11,192 [10] INFO Umbraco.Core.PluginManager - [P45140/T1/D2] Completed resolution of types of Umbraco.Core.Media.IImageUrlProvider, found 1 (took 0ms) 2015-08-17 17:46:11,864 [10] INFO Umbraco.Core.CoreBootManager - [P45140/T1/D2] Umbraco application startup complete (took 904ms) 2015-08-17 17:46:12,786 [10] INFO Umbraco.Core.ApplicationContext - [P45140/T1/D2] ApplicationUrl: http://thepineapple.bewd.co.uk:80/umbraco (UmbracoModule request) 2015-08-17 17:52:11,834 [10] ERROR UmbracoExamine.DataServices.UmbracoLogService - [P45140/T1/D2] Provider=InternalMemberIndexer, NodeId=-1 System.Exception: Cannot index queue items, the index doesn't exist!,, IndexSet: InternalMemberIndexSet 2015-08-17 17:52:12,349 [10] ERROR UmbracoExamine.DataServices.UmbracoLogService - [P45140/T1/D2] Provider=InternalIndexer, NodeId=-1 System.Exception: Cannot index queue items, the index doesn't exist!,, IndexSet: InternalIndexSet 2015-08-17 17:52:12,865 [10] ERROR UmbracoExamine.DataServices.UmbracoLogService - [P45140/T1/D2] Provider=ExternalIndexer, NodeId=-1 System.Exception: Cannot index queue items, the index doesn't exist!,, IndexSet: ExternalIndexSet 2015-08-17 17:52:42,944 [10] INFO Umbraco.Core.UmbracoApplicationBase - [P45140/T1/D2] Application shutdown. Reason: HostingEnvironment 2015-08-17 18:02:14,409 [10] INFO Umbraco.Core.CoreBootManager - [P6352/T1/D2] Umbraco 7.2.8 application starting on CHP-PLESK1 2015-08-17 18:02:14,471 [10] INFO Umbraco.Core.PluginManager - [P6352/T1/D2] Determining hash of code files on disk 2015-08-17 18:02:14,487 [10] INFO Umbraco.Core.PluginManager - [P6352/T1/D2] Hash determined (took 9ms) 2015-08-17 18:02:14,487 [10] INFO Umbraco.Core.PluginManager - [P6352/T1/D2] Starting resolution types of umbraco.interfaces.IApplicationStartupHandler 2015-08-17 18:02:14,846 [10] INFO Umbraco.Core.PluginManager - [P6352/T1/D2] Completed resolution of types of umbraco.interfaces.IApplicationStartupHandler, found 37 (took 352ms) 2015-08-17 18:02:14,940 [10] INFO Umbraco.Core.PluginManager - [P6352/T1/D2] Starting resolution types of Umbraco.Core.PropertyEditors.IPropertyEditorValueConverter 2015-08-17 18:02:14,940 [10] INFO Umbraco.Core.PluginManager - [P6352/T1/D2] Completed resolution of types of Umbraco.Core.PropertyEditors.IPropertyEditorValueConverter, found 0 (took 7ms) 2015-08-17 18:02:14,940 [10] INFO Umbraco.Core.PluginManager - [P6352/T1/D2] Starting resolution types of Umbraco.Core.PropertyEditors.IPropertyValueConverter 2015-08-17 18:02:14,956 [10] INFO Umbraco.Core.PluginManager - [P6352/T1/D2] Completed resolution of types of Umbraco.Core.PropertyEditors.IPropertyValueConverter, found 16 (took 6ms) 2015-08-17 18:02:14,971 [10] INFO Umbraco.Core.PluginManager - [P6352/T1/D2] Starting resolution types of Umbraco.Web.Mvc.SurfaceController 2015-08-17 18:02:14,987 [10] INFO Umbraco.Core.PluginManager - [P6352/T1/D2] Completed resolution of types of Umbraco.Web.Mvc.SurfaceController, found 4 (took 5ms) 2015-08-17 18:02:14,987 [10] INFO Umbraco.Core.PluginManager - [P6352/T1/D2] Starting resolution types of Umbraco.Web.WebApi.UmbracoApiController 2015-08-17 18:02:14,987 [10] INFO Umbraco.Core.PluginManager - [P6352/T1/D2] Completed resolution of types of Umbraco.Web.WebApi.UmbracoApiController, found 35 (took 6ms) 2015-08-17 18:02:15,050 [10] INFO Umbraco.Core.PluginManager - [P6352/T1/D2] Starting resolution types of Umbraco.Core.Media.IThumbnailProvider 2015-08-17 18:02:15,050 [10] INFO Umbraco.Core.PluginManager - [P6352/T1/D2] Completed resolution of types of Umbraco.Core.Media.IThumbnailProvider, found 3 (took 6ms) 2015-08-17 18:02:15,050 [10] INFO Umbraco.Core.PluginManager - [P6352/T1/D2] Starting resolution types of Umbraco.Core.Media.IImageUrlProvider 2015-08-17 18:02:15,065 [10] INFO Umbraco.Core.PluginManager - [P6352/T1/D2] Completed resolution of types of Umbraco.Core.Media.IImageUrlProvider, found 1 (took 6ms) 2015-08-17 18:02:15,893 [10] INFO Umbraco.Core.CoreBootManager - [P6352/T1/D2] Umbraco application startup complete (took 1469ms) 2015-08-17 18:02:16,737 [10] INFO Umbraco.Core.ApplicationContext - [P6352/T1/D2] ApplicationUrl: http://thepineapple.bewd.co.uk:80/umbraco (UmbracoModule request) 2015-08-17 18:08:12,269 [10] ERROR UmbracoExamine.DataServices.UmbracoLogService - [P6352/T1/D2] Provider=InternalMemberIndexer, NodeId=-1 System.Exception: Cannot index queue items, the index doesn't exist!,, IndexSet: InternalMemberIndexSet 2015-08-17 18:08:12,785 [10] ERROR UmbracoExamine.DataServices.UmbracoLogService - [P6352/T1/D2] Provider=InternalIndexer, NodeId=-1 System.Exception: Cannot index queue items, the index doesn't exist!,, IndexSet: InternalIndexSet 2015-08-17 18:08:13,300 [10] ERROR UmbracoExamine.DataServices.UmbracoLogService - [P6352/T1/D2] Provider=ExternalIndexer, NodeId=-1 System.Exception: Cannot index queue items, the index doesn't exist!,, IndexSet: ExternalIndexSet 2015-08-17 18:08:43,380 [10] INFO Umbraco.Core.UmbracoApplicationBase - [P6352/T1/D2] Application shutdown. Reason: HostingEnvironment 2015-08-17 18:12:03,467 [7] INFO Umbraco.Core.CoreBootManager - [P7920/T1/D2] Umbraco 7.2.8 application starting on CHP-PLESK1 2015-08-17 18:12:03,514 [7] INFO Umbraco.Core.PluginManager - [P7920/T1/D2] Determining hash of code files on disk 2015-08-17 18:12:03,530 [7] INFO Umbraco.Core.PluginManager - [P7920/T1/D2] Hash determined (took 9ms) 2015-08-17 18:12:03,545 [7] INFO Umbraco.Core.PluginManager - [P7920/T1/D2] Starting resolution types of umbraco.interfaces.IApplicationStartupHandler 2015-08-17 18:12:03,561 [7] INFO Umbraco.Core.PluginManager - [P7920/T1/D2] Completed resolution of types of umbraco.interfaces.IApplicationStartupHandler, found 37 (took 21ms) 2015-08-17 18:12:03,670 [7] INFO Umbraco.Core.PluginManager - [P7920/T1/D2] Starting resolution types of Umbraco.Core.PropertyEditors.IPropertyEditorValueConverter 2015-08-17 18:12:03,670 [7] INFO Umbraco.Core.PluginManager - [P7920/T1/D2] Completed resolution of types of Umbraco.Core.PropertyEditors.IPropertyEditorValueConverter, found 0 (took 1ms) 2015-08-17 18:12:03,670 [7] INFO Umbraco.Core.PluginManager - [P7920/T1/D2] Starting resolution types of Umbraco.Core.PropertyEditors.IPropertyValueConverter 2015-08-17 18:12:03,670 [7] INFO Umbraco.Core.PluginManager - [P7920/T1/D2] Completed resolution of types of Umbraco.Core.PropertyEditors.IPropertyValueConverter, found 16 (took 1ms) 2015-08-17 18:12:03,701 [7] INFO Umbraco.Core.PluginManager - [P7920/T1/D2] Starting resolution types of Umbraco.Web.Mvc.SurfaceController 2015-08-17 18:12:03,701 [7] INFO Umbraco.Core.PluginManager - [P7920/T1/D2] Completed resolution of types of Umbraco.Web.Mvc.SurfaceController, found 4 (took 1ms) 2015-08-17 18:12:03,701 [7] INFO Umbraco.Core.PluginManager - [P7920/T1/D2] Starting resolution types of Umbraco.Web.WebApi.UmbracoApiController 2015-08-17 18:12:03,701 [7] INFO Umbraco.Core.PluginManager - [P7920/T1/D2] Completed resolution of types of Umbraco.Web.WebApi.UmbracoApiController, found 35 (took 3ms) 2015-08-17 18:12:03,764 [7] INFO Umbraco.Core.PluginManager - [P7920/T1/D2] Starting resolution types of Umbraco.Core.Media.IThumbnailProvider 2015-08-17 18:12:03,764 [7] INFO Umbraco.Core.PluginManager - [P7920/T1/D2] Completed resolution of types of Umbraco.Core.Media.IThumbnailProvider, found 3 (took 0ms) 2015-08-17 18:12:03,764 [7] INFO Umbraco.Core.PluginManager - [P7920/T1/D2] Starting resolution types of Umbraco.Core.Media.IImageUrlProvider 2015-08-17 18:12:03,764 [7] INFO Umbraco.Core.PluginManager - [P7920/T1/D2] Completed resolution of types of Umbraco.Core.Media.IImageUrlProvider, found 1 (took 0ms) 2015-08-17 18:12:04,545 [7] INFO Umbraco.Core.CoreBootManager - [P7920/T1/D2] Umbraco application startup complete (took 1070ms) 2015-08-17 18:12:05,373 [7] INFO Umbraco.Core.ApplicationContext - [P7920/T1/D2] ApplicationUrl: http://thepineapple.bewd.co.uk:80/umbraco (UmbracoModule request) 2015-08-17 18:26:49,664 [7] ERROR UmbracoExamine.DataServices.UmbracoLogService - [P7920/T1/D2] Provider=InternalMemberIndexer, NodeId=-1 System.Exception: Cannot index queue items, the index doesn't exist!,, IndexSet: InternalMemberIndexSet 2015-08-17 18:26:50,320 [7] ERROR UmbracoExamine.DataServices.UmbracoLogService - [P7920/T1/D2] Provider=InternalIndexer, NodeId=-1 System.Exception: Cannot index queue items, the index doesn't exist!,, IndexSet: InternalIndexSet 2015-08-17 18:26:50,836 [7] ERROR UmbracoExamine.DataServices.UmbracoLogService - [P7920/T1/D2] Provider=ExternalIndexer, NodeId=-1 System.Exception: Cannot index queue items, the index doesn't exist!,, IndexSet: ExternalIndexSet 2015-08-17 18:27:20,915 [7] INFO Umbraco.Core.UmbracoApplicationBase - [P7920/T1/D2] Application shutdown. Reason: ConfigurationChange 2015-08-17 18:28:00,073 [60] INFO Umbraco.Core.CoreBootManager - [P7920/T1/D3] Umbraco 7.2.8 application starting on CHP-PLESK1 2015-08-17 18:28:00,104 [60] INFO Umbraco.Core.PluginManager - [P7920/T1/D3] Determining hash of code files on disk 2015-08-17 18:28:00,104 [60] INFO Umbraco.Core.PluginManager - [P7920/T1/D3] Hash determined (took 4ms) 2015-08-17 18:28:00,104 [60] INFO Umbraco.Core.PluginManager - [P7920/T1/D3] Starting resolution types of umbraco.interfaces.IApplicationStartupHandler 2015-08-17 18:28:00,120 [60] INFO Umbraco.Core.PluginManager - [P7920/T1/D3] Completed resolution of types of umbraco.interfaces.IApplicationStartupHandler, found 37 (took 11ms) 2015-08-17 18:28:00,198 [60] INFO Umbraco.Core.PluginManager - [P7920/T1/D3] Starting resolution types of Umbraco.Core.PropertyEditors.IPropertyEditorValueConverter 2015-08-17 18:28:00,198 [60] INFO Umbraco.Core.PluginManager - [P7920/T1/D3] Completed resolution of types of Umbraco.Core.PropertyEditors.IPropertyEditorValueConverter, found 0 (took 1ms) 2015-08-17 18:28:00,198 [60] INFO Umbraco.Core.PluginManager - [P7920/T1/D3] Starting resolution types of Umbraco.Core.PropertyEditors.IPropertyValueConverter 2015-08-17 18:28:00,198 [60] INFO Umbraco.Core.PluginManager - [P7920/T1/D3] Completed resolution of types of Umbraco.Core.PropertyEditors.IPropertyValueConverter, found 16 (took 1ms) 2015-08-17 18:28:00,214 [60] INFO Umbraco.Core.PluginManager - [P7920/T1/D3] Starting resolution types of Umbraco.Web.Mvc.SurfaceController 2015-08-17 18:28:00,214 [60] INFO Umbraco.Core.PluginManager - [P7920/T1/D3] Completed resolution of types of Umbraco.Web.Mvc.SurfaceController, found 4 (took 1ms) 2015-08-17 18:28:00,214 [60] INFO Umbraco.Core.PluginManager - [P7920/T1/D3] Starting resolution types of Umbraco.Web.WebApi.UmbracoApiController 2015-08-17 18:28:00,229 [60] INFO Umbraco.Core.PluginManager - [P7920/T1/D3] Completed resolution of types of Umbraco.Web.WebApi.UmbracoApiController, found 35 (took 3ms) 2015-08-17 18:28:00,229 [60] INFO Umbraco.Core.PluginManager - [P7920/T1/D3] Starting resolution types of Umbraco.Core.Media.IThumbnailProvider 2015-08-17 18:28:00,229 [60] INFO Umbraco.Core.PluginManager - [P7920/T1/D3] Completed resolution of types of Umbraco.Core.Media.IThumbnailProvider, found 3 (took 0ms) 2015-08-17 18:28:00,229 [60] INFO Umbraco.Core.PluginManager - [P7920/T1/D3] Starting resolution types of Umbraco.Core.Media.IImageUrlProvider 2015-08-17 18:28:00,229 [60] INFO Umbraco.Core.PluginManager - [P7920/T1/D3] Completed resolution of types of Umbraco.Core.Media.IImageUrlProvider, found 1 (took 0ms) 2015-08-17 18:28:00,995 [60] INFO Umbraco.Core.CoreBootManager - [P7920/T1/D3] Umbraco application startup complete (took 919ms) 2015-08-17 18:28:01,745 [60] INFO Umbraco.Core.ApplicationContext - [P7920/T1/D3] ApplicationUrl: http://thepineapple.bewd.co.uk:80/umbraco (UmbracoModule request) 2015-08-17 18:32:54,196 [60] ERROR UmbracoExamine.DataServices.UmbracoLogService - [P7920/T1/D3] Provider=InternalMemberIndexer, NodeId=-1 System.Exception: Cannot index queue items, the index doesn't exist!,, IndexSet: InternalMemberIndexSet 2015-08-17 18:32:54,712 [60] ERROR UmbracoExamine.DataServices.UmbracoLogService - [P7920/T1/D3] Provider=InternalIndexer, NodeId=-1 System.Exception: Cannot index queue items, the index doesn't exist!,, IndexSet: InternalIndexSet 2015-08-17 18:32:55,227 [60] ERROR UmbracoExamine.DataServices.UmbracoLogService - [P7920/T1/D3] Provider=ExternalIndexer, NodeId=-1 System.Exception: Cannot index queue items, the index doesn't exist!,, IndexSet: ExternalIndexSet 2015-08-17 18:33:12,900 [40] INFO Umbraco.Core.CoreBootManager - [P7920/T1/D4] Umbraco 7.2.8 application starting on CHP-PLESK1 2015-08-17 18:33:12,931 [40] INFO Umbraco.Core.PluginManager - [P7920/T1/D4] Determining hash of code files on disk 2015-08-17 18:33:12,947 [40] INFO Umbraco.Core.PluginManager - [P7920/T1/D4] Hash determined (took 7ms) 2015-08-17 18:33:12,963 [40] INFO Umbraco.Core.PluginManager - [P7920/T1/D4] Starting resolution types of umbraco.interfaces.IApplicationStartupHandler 2015-08-17 18:33:12,978 [40] INFO Umbraco.Core.PluginManager - [P7920/T1/D4] Completed resolution of types of umbraco.interfaces.IApplicationStartupHandler, found 37 (took 19ms) 2015-08-17 18:33:13,088 [40] INFO Umbraco.Core.PluginManager - [P7920/T1/D4] Starting resolution types of Umbraco.Core.PropertyEditors.IPropertyEditorValueConverter 2015-08-17 18:33:13,088 [40] INFO Umbraco.Core.PluginManager - [P7920/T1/D4] Completed resolution of types of Umbraco.Core.PropertyEditors.IPropertyEditorValueConverter, found 0 (took 1ms) 2015-08-17 18:33:13,088 [40] INFO Umbraco.Core.PluginManager - [P7920/T1/D4] Starting resolution types of Umbraco.Core.PropertyEditors.IPropertyValueConverter 2015-08-17 18:33:13,088 [40] INFO Umbraco.Core.PluginManager - [P7920/T1/D4] Completed resolution of types of Umbraco.Core.PropertyEditors.IPropertyValueConverter, found 16 (took 1ms) 2015-08-17 18:33:13,103 [40] INFO Umbraco.Core.PluginManager - [P7920/T1/D4] Starting resolution types of Umbraco.Web.Mvc.SurfaceController 2015-08-17 18:33:13,103 [40] INFO Umbraco.Core.PluginManager - [P7920/T1/D4] Completed resolution of types of Umbraco.Web.Mvc.SurfaceController, found 4 (took 1ms) 2015-08-17 18:33:13,103 [40] INFO Umbraco.Core.PluginManager - [P7920/T1/D4] Starting resolution types of Umbraco.Web.WebApi.UmbracoApiController 2015-08-17 18:33:13,119 [40] INFO Umbraco.Core.PluginManager - [P7920/T1/D4] Completed resolution of types of Umbraco.Web.WebApi.UmbracoApiController, found 35 (took 3ms) 2015-08-17 18:33:13,119 [40] INFO Umbraco.Core.PluginManager - [P7920/T1/D4] Starting resolution types of Umbraco.Core.Media.IThumbnailProvider 2015-08-17 18:33:13,119 [40] INFO Umbraco.Core.PluginManager - [P7920/T1/D4] Completed resolution of types of Umbraco.Core.Media.IThumbnailProvider, found 3 (took 0ms) 2015-08-17 18:33:13,119 [40] INFO Umbraco.Core.PluginManager - [P7920/T1/D4] Starting resolution types of Umbraco.Core.Media.IImageUrlProvider 2015-08-17 18:33:13,119 [40] INFO Umbraco.Core.PluginManager - [P7920/T1/D4] Completed resolution of types of Umbraco.Core.Media.IImageUrlProvider, found 1 (took 0ms) 2015-08-17 18:33:13,978 [40] INFO Umbraco.Core.CoreBootManager - [P7920/T1/D4] Umbraco application startup complete (took 1075ms) 2015-08-17 18:33:14,759 [40] INFO Umbraco.Core.ApplicationContext - [P7920/T1/D4] ApplicationUrl: http://thepineapple.bewd.co.uk:80/umbraco (UmbracoModule request) 2015-08-17 18:33:25,307 [60] INFO Umbraco.Core.UmbracoApplicationBase - [P7920/T1/D3] Application shutdown. Reason: ConfigurationChange 2015-08-17 18:37:51,663 [40] ERROR UmbracoExamine.DataServices.UmbracoLogService - [P7920/T1/D4] Provider=InternalMemberIndexer, NodeId=-1 System.Exception: Cannot index queue items, the index doesn't exist!,, IndexSet: InternalMemberIndexSet 2015-08-17 18:37:52,178 [40] ERROR UmbracoExamine.DataServices.UmbracoLogService - [P7920/T1/D4] Provider=InternalIndexer, NodeId=-1 System.Exception: Cannot index queue items, the index doesn't exist!,, IndexSet: InternalIndexSet 2015-08-17 18:37:52,694 [40] ERROR UmbracoExamine.DataServices.UmbracoLogService - [P7920/T1/D4] Provider=ExternalIndexer, NodeId=-1 System.Exception: Cannot index queue items, the index doesn't exist!,, IndexSet: ExternalIndexSet 2015-08-17 18:37:55,632 [37] INFO Umbraco.Core.CoreBootManager - [P7920/T47/D5] Umbraco 7.2.8 application starting on CHP-PLESK1 2015-08-17 18:37:55,663 [37] INFO Umbraco.Core.PluginManager - [P7920/T47/D5] Determining hash of code files on disk 2015-08-17 18:37:55,663 [37] INFO Umbraco.Core.PluginManager - [P7920/T47/D5] Hash determined (took 6ms) 2015-08-17 18:37:55,679 [37] INFO Umbraco.Core.PluginManager - [P7920/T47/D5] Starting resolution types of umbraco.interfaces.IApplicationStartupHandler 2015-08-17 18:37:55,694 [37] INFO Umbraco.Core.PluginManager - [P7920/T47/D5] Completed resolution of types of umbraco.interfaces.IApplicationStartupHandler, found 37 (took 21ms) 2015-08-17 18:37:55,741 [37] INFO Umbraco.Core.PluginManager - [P7920/T47/D5] Starting resolution types of Umbraco.Core.PropertyEditors.IPropertyEditorValueConverter 2015-08-17 18:37:55,741 [37] INFO Umbraco.Core.PluginManager - [P7920/T47/D5] Completed resolution of types of Umbraco.Core.PropertyEditors.IPropertyEditorValueConverter, found 0 (took 0ms) 2015-08-17 18:37:55,741 [37] INFO Umbraco.Core.PluginManager - [P7920/T47/D5] Starting resolution types of Umbraco.Core.PropertyEditors.IPropertyValueConverter 2015-08-17 18:37:55,741 [37] INFO Umbraco.Core.PluginManager - [P7920/T47/D5] Completed resolution of types of Umbraco.Core.PropertyEditors.IPropertyValueConverter, found 16 (took 1ms) 2015-08-17 18:37:55,757 [37] INFO Umbraco.Core.PluginManager - [P7920/T47/D5] Starting resolution types of Umbraco.Web.Mvc.SurfaceController 2015-08-17 18:37:55,757 [37] INFO Umbraco.Core.PluginManager - [P7920/T47/D5] Completed resolution of types of Umbraco.Web.Mvc.SurfaceController, found 4 (took 1ms) 2015-08-17 18:37:55,757 [37] INFO Umbraco.Core.PluginManager - [P7920/T47/D5] Starting resolution types of Umbraco.Web.WebApi.UmbracoApiController 2015-08-17 18:37:55,757 [37] INFO Umbraco.Core.PluginManager - [P7920/T47/D5] Completed resolution of types of Umbraco.Web.WebApi.UmbracoApiController, found 35 (took 3ms) 2015-08-17 18:37:55,757 [37] INFO Umbraco.Core.PluginManager - [P7920/T47/D5] Starting resolution types of Umbraco.Core.Media.IThumbnailProvider 2015-08-17 18:37:55,757 [37] INFO Umbraco.Core.PluginManager - [P7920/T47/D5] Completed resolution of types of Umbraco.Core.Media.IThumbnailProvider, found 3 (took 0ms) 2015-08-17 18:37:55,757 [37] INFO Umbraco.Core.PluginManager - [P7920/T47/D5] Starting resolution types of Umbraco.Core.Media.IImageUrlProvider 2015-08-17 18:37:55,757 [37] INFO Umbraco.Core.PluginManager - [P7920/T47/D5] Completed resolution of types of Umbraco.Core.Media.IImageUrlProvider, found 1 (took 0ms) 2015-08-17 18:37:56,288 [37] INFO Umbraco.Core.CoreBootManager - [P7920/T47/D5] Umbraco application startup complete (took 662ms) 2015-08-17 18:37:57,085 [37] INFO Umbraco.Core.ApplicationContext - [P7920/T47/D5] ApplicationUrl: http://thepineapple.bewd.co.uk:80/umbraco (UmbracoModule request) 2015-08-17 18:38:22,789 [40] INFO Umbraco.Core.UmbracoApplicationBase - [P7920/T1/D4] Application shutdown. Reason: ConfigurationChange 2015-08-17 18:39:25,620 [37] ERROR UmbracoExamine.DataServices.UmbracoLogService - [P7920/T47/D5] Provider=InternalMemberIndexer, NodeId=-1 System.Exception: Cannot index queue items, the index doesn't exist!,, IndexSet: InternalMemberIndexSet 2015-08-17 18:39:26,136 [37] ERROR UmbracoExamine.DataServices.UmbracoLogService - [P7920/T47/D5] Provider=InternalIndexer, NodeId=-1 System.Exception: Cannot index queue items, the index doesn't exist!,, IndexSet: InternalIndexSet 2015-08-17 18:39:26,651 [37] ERROR UmbracoExamine.DataServices.UmbracoLogService - [P7920/T47/D5] Provider=ExternalIndexer, NodeId=-1 System.Exception: Cannot index queue items, the index doesn't exist!,, IndexSet: ExternalIndexSet 2015-08-17 18:39:30,995 [31] INFO Umbraco.Core.CoreBootManager - [P7920/T1/D6] Umbraco 7.2.8 application starting on CHP-PLESK1 2015-08-17 18:39:31,011 [31] INFO Umbraco.Core.PluginManager - [P7920/T1/D6] Determining hash of code files on disk 2015-08-17 18:39:31,027 [31] INFO Umbraco.Core.PluginManager - [P7920/T1/D6] Hash determined (took 4ms) 2015-08-17 18:39:31,027 [31] INFO Umbraco.Core.PluginManager - [P7920/T1/D6] Starting resolution types of umbraco.interfaces.IApplicationStartupHandler 2015-08-17 18:39:31,042 [31] INFO Umbraco.Core.PluginManager - [P7920/T1/D6] Completed resolution of types of umbraco.interfaces.IApplicationStartupHandler, found 37 (took 10ms) 2015-08-17 18:39:31,089 [31] INFO Umbraco.Core.PluginManager - [P7920/T1/D6] Starting resolution types of Umbraco.Core.PropertyEditors.IPropertyEditorValueConverter 2015-08-17 18:39:31,089 [31] INFO Umbraco.Core.PluginManager - [P7920/T1/D6] Completed resolution of types of Umbraco.Core.PropertyEditors.IPropertyEditorValueConverter, found 0 (took 0ms) 2015-08-17 18:39:31,089 [31] INFO Umbraco.Core.PluginManager - [P7920/T1/D6] Starting resolution types of Umbraco.Core.PropertyEditors.IPropertyValueConverter 2015-08-17 18:39:31,089 [31] INFO Umbraco.Core.PluginManager - [P7920/T1/D6] Completed resolution of types of Umbraco.Core.PropertyEditors.IPropertyValueConverter, found 16 (took 0ms) 2015-08-17 18:39:31,105 [31] INFO Umbraco.Core.PluginManager - [P7920/T1/D6] Starting resolution types of Umbraco.Web.Mvc.SurfaceController 2015-08-17 18:39:31,105 [31] INFO Umbraco.Core.PluginManager - [P7920/T1/D6] Completed resolution of types of Umbraco.Web.Mvc.SurfaceController, found 4 (took 0ms) 2015-08-17 18:39:31,105 [31] INFO Umbraco.Core.PluginManager - [P7920/T1/D6] Starting resolution types of Umbraco.Web.WebApi.UmbracoApiController 2015-08-17 18:39:31,105 [31] INFO Umbraco.Core.PluginManager - [P7920/T1/D6] Completed resolution of types of Umbraco.Web.WebApi.UmbracoApiController, found 35 (took 2ms) 2015-08-17 18:39:31,105 [31] INFO Umbraco.Core.PluginManager - [P7920/T1/D6] Starting resolution types of Umbraco.Core.Media.IThumbnailProvider 2015-08-17 18:39:31,105 [31] INFO Umbraco.Core.PluginManager - [P7920/T1/D6] Completed resolution of types of Umbraco.Core.Media.IThumbnailProvider, found 3 (took 0ms) 2015-08-17 18:39:31,105 [31] INFO Umbraco.Core.PluginManager - [P7920/T1/D6] Starting resolution types of Umbraco.Core.Media.IImageUrlProvider 2015-08-17 18:39:31,105 [31] INFO Umbraco.Core.PluginManager - [P7920/T1/D6] Completed resolution of types of Umbraco.Core.Media.IImageUrlProvider, found 1 (took 0ms) 2015-08-17 18:39:31,917 [31] INFO Umbraco.Core.CoreBootManager - [P7920/T1/D6] Umbraco application startup complete (took 914ms) 2015-08-17 18:39:32,511 [31] INFO Umbraco.Core.ApplicationContext - [P7920/T1/D6] ApplicationUrl: http://thepineapple.bewd.co.uk:80/umbraco (UmbracoModule request) 2015-08-17 18:39:56,747 [37] INFO Umbraco.Core.UmbracoApplicationBase - [P7920/T47/D5] Application shutdown. Reason: ConfigurationChange 2015-08-17 18:40:31,233 [31] ERROR UmbracoExamine.DataServices.UmbracoLogService - [P7920/T1/D6] Provider=InternalMemberIndexer, NodeId=-1 System.Exception: Cannot index queue items, the index doesn't exist!,, IndexSet: InternalMemberIndexSet 2015-08-17 18:40:31,983 [31] ERROR UmbracoExamine.DataServices.UmbracoLogService - [P7920/T1/D6] Provider=InternalIndexer, NodeId=-1 System.Exception: Cannot index queue items, the index doesn't exist!,, IndexSet: InternalIndexSet 2015-08-17 18:40:32,498 [31] ERROR UmbracoExamine.DataServices.UmbracoLogService - [P7920/T1/D6] Provider=ExternalIndexer, NodeId=-1 System.Exception: Cannot index queue items, the index doesn't exist!,, IndexSet: ExternalIndexSet 2015-08-17 18:41:02,500 [31] INFO Umbraco.Core.UmbracoApplicationBase - [P7920/T1/D6] Application shutdown. Reason: ConfigurationChange 2015-08-17 18:41:16,891 [46] INFO Umbraco.Core.CoreBootManager - [P7920/T1/D7] Umbraco 7.2.8 application starting on CHP-PLESK1 2015-08-17 18:41:16,938 [46] INFO Umbraco.Core.PluginManager - [P7920/T1/D7] Determining hash of code files on disk 2015-08-17 18:41:16,953 [46] INFO Umbraco.Core.PluginManager - [P7920/T1/D7] Hash determined (took 7ms) 2015-08-17 18:41:16,953 [46] INFO Umbraco.Core.PluginManager - [P7920/T1/D7] Starting resolution types of umbraco.interfaces.IApplicationStartupHandler 2015-08-17 18:41:16,985 [46] INFO Umbraco.Core.PluginManager - [P7920/T1/D7] Completed resolution of types of umbraco.interfaces.IApplicationStartupHandler, found 37 (took 20ms) 2015-08-17 18:41:17,094 [46] INFO Umbraco.Core.PluginManager - [P7920/T1/D7] Starting resolution types of Umbraco.Core.PropertyEditors.IPropertyEditorValueConverter 2015-08-17 18:41:17,094 [46] INFO Umbraco.Core.PluginManager - [P7920/T1/D7] Completed resolution of types of Umbraco.Core.PropertyEditors.IPropertyEditorValueConverter, found 0 (took 1ms) 2015-08-17 18:41:17,094 [46] INFO Umbraco.Core.PluginManager - [P7920/T1/D7] Starting resolution types of Umbraco.Core.PropertyEditors.IPropertyValueConverter 2015-08-17 18:41:17,094 [46] INFO Umbraco.Core.PluginManager - [P7920/T1/D7] Completed resolution of types of Umbraco.Core.PropertyEditors.IPropertyValueConverter, found 16 (took 1ms) 2015-08-17 18:41:17,125 [46] INFO Umbraco.Core.PluginManager - [P7920/T1/D7] Starting resolution types of Umbraco.Web.Mvc.SurfaceController 2015-08-17 18:41:17,125 [46] INFO Umbraco.Core.PluginManager - [P7920/T1/D7] Completed resolution of types of Umbraco.Web.Mvc.SurfaceController, found 4 (took 1ms) 2015-08-17 18:41:17,125 [46] INFO Umbraco.Core.PluginManager - [P7920/T1/D7] Starting resolution types of Umbraco.Web.WebApi.UmbracoApiController 2015-08-17 18:41:17,125 [46] INFO Umbraco.Core.PluginManager - [P7920/T1/D7] Completed resolution of types of Umbraco.Web.WebApi.UmbracoApiController, found 35 (took 3ms) 2015-08-17 18:41:17,125 [46] INFO Umbraco.Core.PluginManager - [P7920/T1/D7] Starting resolution types of Umbraco.Core.Media.IThumbnailProvider 2015-08-17 18:41:17,125 [46] INFO Umbraco.Core.PluginManager - [P7920/T1/D7] Completed resolution of types of Umbraco.Core.Media.IThumbnailProvider, found 3 (took 0ms) 2015-08-17 18:41:17,125 [46] INFO Umbraco.Core.PluginManager - [P7920/T1/D7] Starting resolution types of Umbraco.Core.Media.IImageUrlProvider 2015-08-17 18:41:17,125 [46] INFO Umbraco.Core.PluginManager - [P7920/T1/D7] Completed resolution of types of Umbraco.Core.Media.IImageUrlProvider, found 1 (took 0ms) 2015-08-17 18:41:17,938 [46] INFO Umbraco.Core.CoreBootManager - [P7920/T1/D7] Umbraco application startup complete (took 1037ms) 2015-08-17 18:41:18,703 [46] INFO Umbraco.Core.ApplicationContext - [P7920/T1/D7] ApplicationUrl: http://thepineapple.bewd.co.uk:80/umbraco (UmbracoModule request) 2015-08-17 18:46:56,094 [46] ERROR UmbracoExamine.DataServices.UmbracoLogService - [P7920/T1/D7] Provider=InternalMemberIndexer, NodeId=-1 System.Exception: Cannot index queue items, the index doesn't exist!,, IndexSet: InternalMemberIndexSet 2015-08-17 18:46:56,625 [46] ERROR UmbracoExamine.DataServices.UmbracoLogService - [P7920/T1/D7] Provider=InternalIndexer, NodeId=-1 System.Exception: Cannot index queue items, the index doesn't exist!,, IndexSet: InternalIndexSet 2015-08-17 18:46:56,594 [8] INFO Umbraco.Core.CoreBootManager - [P7920/T47/D9] Umbraco 7.2.8 application starting on CHP-PLESK1 2015-08-17 18:46:56,610 [8] INFO Umbraco.Core.PluginManager - [P7920/T47/D9] Determining hash of code files on disk 2015-08-17 18:46:56,610 [8] INFO Umbraco.Core.PluginManager - [P7920/T47/D9] Hash determined (took 3ms) 2015-08-17 18:46:56,610 [8] INFO Umbraco.Core.PluginManager - [P7920/T47/D9] Starting resolution types of umbraco.interfaces.IApplicationStartupHandler 2015-08-17 18:46:56,625 [8] INFO Umbraco.Core.PluginManager - [P7920/T47/D9] Completed resolution of types of umbraco.interfaces.IApplicationStartupHandler, found 37 (took 10ms) 2015-08-17 18:46:56,688 [8] INFO Umbraco.Core.PluginManager - [P7920/T47/D9] Starting resolution types of Umbraco.Core.PropertyEditors.IPropertyEditorValueConverter 2015-08-17 18:46:56,688 [8] INFO Umbraco.Core.PluginManager - [P7920/T47/D9] Completed resolution of types of Umbraco.Core.PropertyEditors.IPropertyEditorValueConverter, found 0 (took 0ms) 2015-08-17 18:46:56,688 [8] INFO Umbraco.Core.PluginManager - [P7920/T47/D9] Starting resolution types of Umbraco.Core.PropertyEditors.IPropertyValueConverter 2015-08-17 18:46:56,688 [8] INFO Umbraco.Core.PluginManager - [P7920/T47/D9] Completed resolution of types of Umbraco.Core.PropertyEditors.IPropertyValueConverter, found 16 (took 0ms) 2015-08-17 18:46:56,688 [8] INFO Umbraco.Core.PluginManager - [P7920/T47/D9] Starting resolution types of Umbraco.Web.Mvc.SurfaceController 2015-08-17 18:46:56,688 [8] INFO Umbraco.Core.PluginManager - [P7920/T47/D9] Completed resolution of types of Umbraco.Web.Mvc.SurfaceController, found 4 (took 0ms) 2015-08-17 18:46:56,688 [8] INFO Umbraco.Core.PluginManager - [P7920/T47/D9] Starting resolution types of Umbraco.Web.WebApi.UmbracoApiController 2015-08-17 18:46:56,688 [8] INFO Umbraco.Core.PluginManager - [P7920/T47/D9] Completed resolution of types of Umbraco.Web.WebApi.UmbracoApiController, found 35 (took 1ms) 2015-08-17 18:46:56,688 [8] INFO Umbraco.Core.PluginManager - [P7920/T47/D9] Starting resolution types of Umbraco.Core.Media.IThumbnailProvider 2015-08-17 18:46:56,688 [8] INFO Umbraco.Core.PluginManager - [P7920/T47/D9] Completed resolution of types of Umbraco.Core.Media.IThumbnailProvider, found 3 (took 0ms) 2015-08-17 18:46:56,688 [8] INFO Umbraco.Core.PluginManager - [P7920/T47/D9] Starting resolution types of Umbraco.Core.Media.IImageUrlProvider 2015-08-17 18:46:56,688 [8] INFO Umbraco.Core.PluginManager - [P7920/T47/D9] Completed resolution of types of Umbraco.Core.Media.IImageUrlProvider, found 1 (took 0ms) 2015-08-17 18:46:57,141 [46] ERROR UmbracoExamine.DataServices.UmbracoLogService - [P7920/T1/D7] Provider=ExternalIndexer, NodeId=-1 System.Exception: Cannot index queue items, the index doesn't exist!,, IndexSet: ExternalIndexSet 2015-08-17 18:46:57,266 [8] INFO Umbraco.Core.CoreBootManager - [P7920/T47/D9] Umbraco application startup complete (took 679ms) 2015-08-17 18:46:58,047 [8] INFO Umbraco.Core.ApplicationContext - [P7920/T47/D9] ApplicationUrl: http://thepineapple.bewd.co.uk:80/umbraco (UmbracoModule request) 2015-08-17 18:47:27,158 [46] INFO Umbraco.Core.UmbracoApplicationBase - [P7920/T1/D7] Application shutdown. Reason: ConfigurationChange 2015-08-17 18:57:04,325 [8] ERROR UmbracoExamine.DataServices.UmbracoLogService - [P7920/T47/D9] Provider=InternalMemberIndexer, NodeId=-1 System.Exception: Cannot index queue items, the index doesn't exist!,, IndexSet: InternalMemberIndexSet 2015-08-17 18:57:04,841 [8] ERROR UmbracoExamine.DataServices.UmbracoLogService - [P7920/T47/D9] Provider=InternalIndexer, NodeId=-1 System.Exception: Cannot index queue items, the index doesn't exist!,, IndexSet: InternalIndexSet 2015-08-17 18:57:05,357 [8] ERROR UmbracoExamine.DataServices.UmbracoLogService - [P7920/T47/D9] Provider=ExternalIndexer, NodeId=-1 System.Exception: Cannot index queue items, the index doesn't exist!,, IndexSet: ExternalIndexSet 2015-08-17 18:57:35,452 [8] INFO Umbraco.Core.UmbracoApplicationBase - [P7920/T47/D9] Application shutdown. Reason: HostingEnvironment 2015-08-17 18:59:50,411 [6] INFO Umbraco.Core.CoreBootManager - [P31504/T1/D2] Umbraco 7.2.8 application starting on CHP-PLESK1 2015-08-17 18:59:50,474 [6] INFO Umbraco.Core.PluginManager - [P31504/T1/D2] Determining hash of code files on disk 2015-08-17 18:59:50,489 [6] INFO Umbraco.Core.PluginManager - [P31504/T1/D2] Hash determined (took 9ms) 2015-08-17 18:59:50,489 [6] INFO Umbraco.Core.PluginManager - [P31504/T1/D2] Starting resolution types of umbraco.interfaces.IApplicationStartupHandler 2015-08-17 18:59:50,505 [6] INFO Umbraco.Core.PluginManager - [P31504/T1/D2] Completed resolution of types of umbraco.interfaces.IApplicationStartupHandler, found 37 (took 17ms) 2015-08-17 18:59:50,614 [6] INFO Umbraco.Core.PluginManager - [P31504/T1/D2] Starting resolution types of Umbraco.Core.PropertyEditors.IPropertyEditorValueConverter 2015-08-17 18:59:50,614 [6] INFO Umbraco.Core.PluginManager - [P31504/T1/D2] Completed resolution of types of Umbraco.Core.PropertyEditors.IPropertyEditorValueConverter, found 0 (took 1ms) 2015-08-17 18:59:50,614 [6] INFO Umbraco.Core.PluginManager - [P31504/T1/D2] Starting resolution types of Umbraco.Core.PropertyEditors.IPropertyValueConverter 2015-08-17 18:59:50,614 [6] INFO Umbraco.Core.PluginManager - [P31504/T1/D2] Completed resolution of types of Umbraco.Core.PropertyEditors.IPropertyValueConverter, found 16 (took 1ms) 2015-08-17 18:59:50,646 [6] INFO Umbraco.Core.PluginManager - [P31504/T1/D2] Starting resolution types of Umbraco.Web.Mvc.SurfaceController 2015-08-17 18:59:50,646 [6] INFO Umbraco.Core.PluginManager - [P31504/T1/D2] Completed resolution of types of Umbraco.Web.Mvc.SurfaceController, found 4 (took 1ms) 2015-08-17 18:59:50,646 [6] INFO Umbraco.Core.PluginManager - [P31504/T1/D2] Starting resolution types of Umbraco.Web.WebApi.UmbracoApiController 2015-08-17 18:59:50,646 [6] INFO Umbraco.Core.PluginManager - [P31504/T1/D2] Completed resolution of types of Umbraco.Web.WebApi.UmbracoApiController, found 35 (took 3ms) 2015-08-17 18:59:50,724 [6] INFO Umbraco.Core.PluginManager - [P31504/T1/D2] Starting resolution types of Umbraco.Core.Media.IThumbnailProvider 2015-08-17 18:59:50,724 [6] INFO Umbraco.Core.PluginManager - [P31504/T1/D2] Completed resolution of types of Umbraco.Core.Media.IThumbnailProvider, found 3 (took 0ms) 2015-08-17 18:59:50,724 [6] INFO Umbraco.Core.PluginManager - [P31504/T1/D2] Starting resolution types of Umbraco.Core.Media.IImageUrlProvider 2015-08-17 18:59:50,724 [6] INFO Umbraco.Core.PluginManager - [P31504/T1/D2] Completed resolution of types of Umbraco.Core.Media.IImageUrlProvider, found 1 (took 0ms) 2015-08-17 18:59:51,599 [6] INFO Umbraco.Core.CoreBootManager - [P31504/T1/D2] Umbraco application startup complete (took 1168ms) 2015-08-17 18:59:52,724 [6] INFO Umbraco.Core.ApplicationContext - [P31504/T1/D2] ApplicationUrl: http://thepineapple.bewd.co.uk:80/umbraco (UmbracoModule request) 2015-08-17 19:08:51,217 [6] ERROR UmbracoExamine.DataServices.UmbracoLogService - [P31504/T1/D2] Provider=InternalMemberIndexer, NodeId=-1 System.Exception: Cannot index queue items, the index doesn't exist!,, IndexSet: InternalMemberIndexSet 2015-08-17 19:08:51,733 [6] ERROR UmbracoExamine.DataServices.UmbracoLogService - [P31504/T1/D2] Provider=InternalIndexer, NodeId=-1 System.Exception: Cannot index queue items, the index doesn't exist!,, IndexSet: InternalIndexSet 2015-08-17 19:08:52,248 [6] ERROR UmbracoExamine.DataServices.UmbracoLogService - [P31504/T1/D2] Provider=ExternalIndexer, NodeId=-1 System.Exception: Cannot index queue items, the index doesn't exist!,, IndexSet: ExternalIndexSet 2015-08-17 19:09:22,328 [6] INFO Umbraco.Core.UmbracoApplicationBase - [P31504/T1/D2] Application shutdown. Reason: HostingEnvironment

  • BEWD 90 posts 303 karma points
    Aug 17, 2015 @ 21:02
    BEWD
    0

    Once all avenues have been exhausted, if we still cant make progress, would anyone be able to provide names of Shared hosting companies (preferably in the UK but not mandatory) that is know to support Umbraco?

  • John Palmer 76 posts 201 karma points
    Aug 24, 2015 @ 15:12
    John Palmer
    0

    For UK hosting provider, I would highly recommend you to check http://ukwindowshostasp.net. They specialize in .net and support full trust, your umbraco must be working fine on their server. You can find their recommendation on this site and other blog like:

    Good luck and hope it helps

  • Hywel Rees 56 posts 224 karma points
    Aug 17, 2015 @ 23:25
    Hywel Rees
    0

    Sure,

    I live in the UK, and have a UK based shared host. I've been using them for 3 years now, and had no issues whatsoever. The support is top notch, and I ended up buying a "for life" deal (was about 250 quid).

    As I mentioned before, I am running Umbraco 7.2.6 on it, and the only nonsense I had to take care of was the folder permissions.

    Check em: http://www.storminternet.co.uk/

    Disclaimer: Not in any way affilliated, and no cheeky referral links provided in this post :)

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