Hello,

I’m hoping that someone can help me solve a problem that I’m experiencing with a new site that I have built.  The site was started late last year using Umbraco 4.5.2.  The site build was completed in early January and moved to the clients server for UAT.  They are running a virtualized windows server 2008 with 2 GB of ram.  Shortly after the client started UAT testing they began receiving errors when saving changes to media files.

I searched the Umbraco forums and found that a number of people were experiencing the same issue.  The issue was marked as fixed in version 4.6, so I upgraded the web site to 4.6.1.  The client resumed testing and reported that the error continued to occur on their server.  The strange thing is that I am unable to reproduce the error but they continue to experience it in all browser.  The error they continue to receive is below.

At /Umbraco/editMedia.aspx?id=2121 (Referred by: http://...):

System.ArgumentException: No Document exists with Version '9feee045-3299-492c-852b-ace2f3ebd818' at umbraco.cms.businesslogic.web.Document.setupNode()    

at umbraco.cms.businesslogic.web.Document..ctor(Int32 id)    

at CrawfordUmbracoExtension.PageUniqueID.SaveSettings()    

at CrawfordUmbracoExtension.Classes.UEControl.OnLoad(EventArgs e)    

at System.Web.UI.Control.LoadRecursive()    

at System.Web.UI.Control.LoadRecursive()    

at System.Web.UI.Control.LoadRecursive()    

at System.Web.UI.Control.LoadRecursive()    

at System.Web.UI.Control.LoadRecursive()    

at System.Web.UI.Control.LoadRecursive()    

at System.Web.UI.Control.LoadRecursive()    

at System.Web.UI.Control.LoadRecursive()    

at System.Web.UI.Control.LoadRecursive()    

at System.Web.UI.Control.LoadRecursive()    

at System.Web.UI.Control.LoadRecursive()    

at System.Web.UI.Control.LoadRecursive()    

at System.Web.UI.Control.LoadRecursive()    

at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

More research pointed to possible issues with timyMCE content properties in media types.  However, none of the custom media types I created include tinyMCE or any custom data types.  Also, the error occurs for the client regardless of whether they are changing the name of a complex media type or a simple, out of the box, media type like an image or folder.

I’m beginning to wonder if something in their network could be causing this issue.  I test their site VPN’ed into their network, but they are using company configured computers running inside their company network.  Can anyone think of any reasons why I would continue to experience this issue after upgrading to Umbraco 4.6.1?

Thanks in advance