I try to get the http headers of our website dev.florahospitality.com using network-tools.com but then instead of a 200 OK reply. What I get is this
Server returned error: 500 Server returned error information for request
Header are:
HTTP/1.1 500 Internal Server Error
Date: Tue, 03 May 2011 06:17:11 GMT
Server: Microsoft-IIS/6.0
X-Powered-By: ASP.NET
Etag:
Cache-Control: Public
Cache-Control: private
Content-Type: text/html; charset=utf-8
Content-Length: 5913
So, I checked the umbracoLogs if and the event viewer if its saying any error. The logs show this error
At / (Referred by: http://network-tools.com/): System.NullReferenceException: Object reference not set to an instance of an object. at ASP.masterpages_floragroupmaster_master.Page_Load(Object sender, EventArgs ea) at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
I copied my server installation on our local computer and that's when I get the stack trace error that I posted.
But our hosting provider is telling us that the setup is good and it has somethind to do with the url rewrite. Which I doubt because if I try to access the site in the browser instead. It works fine.
Error in local installation
I already submitted a support ticket (3x) for this error but still no reply from the HQ.
Here's the stack trace of the error that we are getting.
Trace Information
Category Message From First(s) From Last(s) registerIapplications + Adding application 'AttackMonkey.TabHider.ApplicationBase registerIapplications + Adding application 'Axendo.Umb.DisabledProperties.Handler 0.021349293742433 0.021349 registerIapplications + Adding application 'Dascoba.Umb.ImageResizer.BeforeSaveEventHandler 0.0229381518373411 0.001589 registerIapplications + Adding application 'Dascoba.Umb.ImageResizer.AfterSaveHandler 0.0234607838655414 0.000523 registerIapplications + Adding application 'Umbraco.Courier.BusinessLogic.Tree.CourierContentTreeForFour 0.0243340817937335 0.000873 registerIapplications + Adding application 'umbraco.LibraryCacheRefresher 0.738758582413383 0.714425 registerIapplications + Adding application 'umbraco.presentation.umbraco.Search.ExamineEvents 3.15412806280067 2.415369 registerIapplications + Adding application 'umbraco.presentation.nodeFactory.UmbracoSiteMapProviderAccessUpdate 3.20337785797705 0.049250 registerIapplications + Adding application 'Umbraco.Forms.Core.Services.WorkflowServiceApplication 3.20713741932949 0.003760 registerIapplications + Adding application 'UmbracoExamine.UmbracoEventManager 3.21265272735065 0.005515 registerIapplications + Adding application 'Umlaut.Umb.Blog.BlogDateFolder 3.21340906545427 0.000756 registerIapplications + Adding application 'Umlaut.Umb.Blog.EventHandlers.Autoping 3.21370897116755 0.000300 registerIapplications + Adding application 'Umlaut.Umb.Blog.EventHandlers.AutoChannelCreator 3.21379134812159 0.000082 umbracoGlobalsettings reserverd urls: '/axendodisabledproperties/,/config/splashes/booting.aspx,/config/splashes/nonodes.aspx,/flora_admin/,/install/,/umbraco/,' 4.32608333339286 1.112292 aspx.page Begin PreInit 4.3722569706104 0.046174 umbracoInit handling request 4.37710580256217 0.004849 request handler current url '' 4.39913976328318 0.022034 requestHandler Redirecting to domain: en.local, nodeId: 4932 4.53236143351536 0.133222 umbracoRequestHandler xpath: ' | /root/* [@urlName = ""]' 4.53241758268839 0.000056 umbracoRequestHandler Just before xPath query (False, ' | /root/* [@urlName = ""]') 4.53243695932456 0.000019 umbracoRequestHandler pageXPathQueryStart: '/root' 4.53244798801416 0.000011 umbracoRequestHandler After xPath query 4.53248052693422 0.000033 umbracoRequestHandler Access checking started 4.53250081465159 0.000020 Unhandled Execution ErrorObject reference not set to an instance of an object.
at umbraco.requestHandler..ctor(XmlDocument umbracoContent, String url)
at umbraco.UmbracoDefault.Page_PreInit(Object sender, EventArgs e)
at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e)
at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e)
at System.EventHandler.Invoke(Object sender, EventArgs e)
at System.Web.UI.Page.OnPreInit(EventArgs e)
at System.Web.UI.Page.PerformPreInit()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
This error displays only in our local installation.
Hi Sherry
Have you done some customisation on the installation? Or does this just happen out of nothing?
What version of Umbraco are you running and which packages are you possibly using?
And are the settings on the server and on the local environment 100% the same?
/Jan
First,
I try to get the http headers of our website dev.florahospitality.com using network-tools.com but then instead of a 200 OK reply. What I get is this
So, I checked the umbracoLogs if and the event viewer if its saying any error. The logs show this error
I copied my server installation on our local computer and that's when I get the stack trace error that I posted.
I'm using umbraco version 4.6.1
Hi Sherry
Could the error be caused by a firewall or something that is blocking the access perhaps?
/Jan
But our hosting provider is telling us that the setup is good and it has somethind to do with the url rewrite. Which I doubt because if I try to access the site in the browser instead. It works fine.
is working on a reply...