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  • Rigo 15 posts 45 karma points
    Dec 20, 2012 @ 23:46
    Rigo
    0

    Random partial data loss

    Every once a while some pages in different umbraco 4.7.x websites lose data. This means that properties (text fields, media pickers), which have been populated and published and have been untouched since then, are missing the stored content. This seams to happen randomly, because it occurs on different pages / document types and the properties affected are not always the same (sometimes it is media picker A, sometimes it is media picker B or both of them. Some of the properties are still populated).

    Usually we have a setup of a stage webserver with a stage db for each site (IIS7, SQL 2008, ASP.NET 4.0). We develop locally in VS2010, but the local webserver uses the stage db as well. We try to work in one direction. Content is edited on stage. The same goes for creating document types or adding properties. But sometimes we have to republish the whole site or publish pages with child pages locally to stay in sync with the stage server.

    Did someone face the same problems or has any hint what could cause those problems? Any help is greatly appreciated.

    Thanks and happy end of the world ;-)

  • Matt Barlow | jacker.io 164 posts 740 karma points c-trib
    Dec 21, 2012 @ 13:07
    Matt Barlow | jacker.io
    0

    You have to publish on BOTH staging and local to recreate the umbraco.config on both environments (an xml cache file that has the website data). This is pretty normal, and you are not randomly losing data.

    You just have to make sure you republish on staging (if you have edited on local) and vice versa.

    More about the umbraco.config file here:

    http://our.umbraco.org/wiki/reference/files-and-folders/umbracoconfig-format

     

     

     

  • Rigo 15 posts 45 karma points
    Dec 21, 2012 @ 13:50
    Rigo
    0

    Hi Matt

    Thank you for your quick reply. We usually do that.

    It is not that the content localhost/stage is out of sync. Suddenly part of the content is missing on both servers, even if those pages have never been touched since last publication. It happens on random pages / document types and on random page properties. It feels like sometimes, when publishing let's say a page and all its child pages, only 99% of all page properties are stored and the other 1% is mysteriously lost in space. Even mandatory properties are sometimes missing (but the page is still published). Like a db-transaction that failed but wasn't rolled back.

  • Jigs 40 posts 63 karma points
    Feb 22, 2013 @ 06:33
    Jigs
    0

    Hi,

    Did you get any solution of this issue ,,, we had a same problem and its driving me crazy ... because we had a same setup in production for other site ... which is completely running fine ......

    except one is missing data rendomly ... its happend when we set publish at date and ... it makes distributed calls to public server from admin server .... we are loosing data from the page's rendom properties .....

    any suggestion would be appriciated ...

    we are ruuning : umb 4.8 , .net 4.0, SQL 2005

    cheers

    jigs

     

     

  • Rigo 15 posts 45 karma points
    Mar 26, 2013 @ 20:26
    Rigo
    0

    Hi jigs

    Sorry, but no answer or solution yet.

    Anyone out there with some ideas?

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