I have already spent hours on this trying to figure it out. It is driving me nuts.
The ENTIRE site works perfectly EXCEPT for the Media Tree, it just sits there loading. All the media is still in tact because the front end of the site is still calling all of the media and displaying correctly.
I have already checked all the config files to make sure they are all updated.
I get an error (when using Inspector) on the Media page.
I also have this issue. But in this case it was not after an update. I have a 6.1.3 instance running and it just threw this error one day. I have no way of knowing what the users did that might potentially have caused this issue. Have You fixed this Miguel?
I've managed to get the media tree working again (http://our.umbraco.org/forum/ourumb-dev-forum/bugs/53773-Media-tree-not-loading-all-of-a-sudden). It turned ourt there was a hang in the database server. The host restarted the service and the media tree loaded up again. I don't know if this will also apply to your situation, but just as an FYI.
Thanks for the reply...I have contacted our web hosting company and they are looking into this as well. I've scoured these forums for help, and there is little here for this particular issue, so I'm really hoping it's infrastructure and not data...
Just a follow-up -- once my webhost moved the site to another environment (I don't know the details of cloud hosting), everything went back to normal. So very frustrating, as this crippled us for several days. I spent a lot of time spinning my wheels trying to figure out the problem, when it wasn't in the software or data at all.
Media Tree Not Loading after 6.0 to 6.1.6 Upgrade
I have already spent hours on this trying to figure it out. It is driving me nuts.
The ENTIRE site works perfectly EXCEPT for the Media Tree, it just sits there loading. All the media is still in tact because the front end of the site is still calling all of the media and displaying correctly.
I have already checked all the config files to make sure they are all updated.
I get an error (when using Inspector) on the Media page.
/umbraco/webservices/TreeDataService.ashx?rnd=0697997014504d769d10034385a0d63f&id=-1&treeType=media&contextMenu=true&isDialog=false&rnd2=24.1
I also have this issue. But in this case it was not after an update. I have a 6.1.3 instance running and it just threw this error one day. I have no way of knowing what the users did that might potentially have caused this issue. Have You fixed this Miguel?
Media tree won't resolve here either. There was a db failure at the webhost. Everything is back to normal except for this.
Hey Stephanie,
I've managed to get the media tree working again (http://our.umbraco.org/forum/ourumb-dev-forum/bugs/53773-Media-tree-not-loading-all-of-a-sudden). It turned ourt there was a hang in the database server. The host restarted the service and the media tree loaded up again. I don't know if this will also apply to your situation, but just as an FYI.
Thanks for the reply...I have contacted our web hosting company and they are looking into this as well. I've scoured these forums for help, and there is little here for this particular issue, so I'm really hoping it's infrastructure and not data...
Just a follow-up -- once my webhost moved the site to another environment (I don't know the details of cloud hosting), everything went back to normal. So very frustrating, as this crippled us for several days. I spent a lot of time spinning my wheels trying to figure out the problem, when it wasn't in the software or data at all.
Thanks!
Steph
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