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  • Marco 13 posts 109 karma points
    Apr 13, 2014 @ 22:53
    Marco
    0

    Login umbraco.com after registering, User not found or password incorrect

    Hi all,

    I would like to buy a Contour license, and try to register on umbraco.com. That's goging ok, and I'm logged in automatically. When I logout and try to login again, I get the error message:

    User not found or password incorrect.

    Of course, my password is correct. I tried two emailaddresses. Even when I reset my password and try the new password, I always get this message. What can I do?

    Thanks a lot.

    Marco

  • Peter Gregory 408 posts 1614 karma points MVP 3x admin c-trib
    Apr 13, 2014 @ 23:17
    Peter Gregory
    0

    Hi Marco

    I have seen this happen on Umbraco.com before. Unfortunately you will need to contact the HQ and get them to reset it for you. Make sure to report the issue through their contact form at http://umbraco.com/contact/send-us-an-email.aspx which goes to their support desk.

    Peter

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