Client broke CMS by making change - site now crashed and unable to access Umbraco
Hi all,
Our client has had control over making changes within the Umbraco CMS, but they have done something to cause an error message to be displayed and we can't even access Umbraco to fix it.
Please help.
The error message being displayed is:
Server Error in '/' Application.
Parser Error
Description: An error occurred during the parsing of a resource required to service this request. Please review the following specific parse error details and modify your source file appropriately.
Parser Error Message: The file '/umbraco/masterpages/default.master' does not exist.
Source Error:
Line 1: <%@ Master Language="C#" MasterPageFile="/umbraco/masterpages/default.master" AutoEventWireup="true" %>
Line 2:
Line 3: <asp:Content ContentPlaceHolderID="ContentPlaceHolderDefault" runat="server">
Source File: /masterPages/Homepage.master Line: 1
Version Information: Microsoft .NET Framework Version:2.0.50727.3082; ASP.NET Version:2.0.50727.3082
We had the same error. It occurs when you delete something from Media and in our case a large part of the /umbraco directory is deleted. Restoring the /umbraco folder solved our issue.
Client broke CMS by making change - site now crashed and unable to access Umbraco
Hi all,
Our client has had control over making changes within the Umbraco CMS, but they have done something to cause an error message to be displayed and we can't even access Umbraco to fix it.
Please help.
The error message being displayed is:
Server Error in '/' Application.
Parser Error
Description: An error occurred during the parsing of a resource required to service this request. Please review the following specific parse error details and modify your source file appropriately.
Parser Error Message: The file '/umbraco/masterpages/default.master' does not exist.
Source Error:
Line 1: <%@ Master Language="C#" MasterPageFile="/umbraco/masterpages/default.master" AutoEventWireup="true" %>
Line 2:
Line 3: <asp:Content ContentPlaceHolderID="ContentPlaceHolderDefault" runat="server">
Source File: /masterPages/Homepage.master Line: 1
Version Information: Microsoft .NET Framework Version:2.0.50727.3082; ASP.NET Version:2.0.50727.3082
It sounds like the default.master is missing.
You can find the master pages in the masterpages folder in the umbraco folder in your website root ([root]/umbraco/masterpages).
If default.master is missing then I guess you could download the Umbraco zip file and copy the default.master from there into your own website.
One other thing - if the page is there then check the case. I've noticed on mine that it's default.Master not default.master.
Hope that helps!
We had the same error.
It occurs when you delete something from Media and in our case a large part of the /umbraco directory is deleted.
Restoring the /umbraco folder solved our issue.
Looks familiar to me;-) using umbsearch right? you must upgrade to the latest version.
my previous post:
http://our.umbraco.org/forum/core/general/4296-Very-scary-problem-when-deleting-empty-Media-node
@Folkert Yep, that happened here as well and the error looks mighty familiar.
Lukily the site was still in dev when it decided to eat itself!
Downloading the updated umbSearch2 component ;-) and going to upgrade!
I had the same problem and solved after copying umbraco and umbraco_client another time.
Thanks
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