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  • Chris Day 34 posts 107 karma points c-trib
    Jun 12, 2015 @ 09:48
    Chris Day
    0

    Cannot Save or Publish on Azure

    Hi All,

    I've recently deployed an Umbraco (7.2.5) site to Azure. Everything on the website works fine, except for the "Save and publish" button when editing nodes in the backoffice.

    When I click the button, it fades out (it says "Publishing..." for a few seconds in the top corner) but no success or error message ever appears the button just remains faded out. There is nothing in my log either so have very little to go on with this error. The whole website works fine (publishing and all) on my localhost.

    Has anyone else experienced this before?

    I am using an Azure Web App and SQL database.

    Thanks in advance anyone who can help! I've been searching around the web for ages and can't find anything that will fix this :(

  • John Churchley 272 posts 1256 karma points c-trib
    Jun 12, 2015 @ 09:56
    John Churchley
    0

    Experienced a similar issue in the past when there was a problem with permissions and I didn't have write/edit permission on the root folder directory.

  • Chris Day 34 posts 107 karma points c-trib
    Jun 12, 2015 @ 10:06
    Chris Day
    0

    So did you not manage to find a solution?

  • John Churchley 272 posts 1256 karma points c-trib
    Jun 12, 2015 @ 11:49
    John Churchley
    0

    Hi Chris,

    I added the relevent permission for the Application Pool identity. I wasn't using Asure but thought it might be something worth mentioning. Best of luck.

  • Jochen Schoubben 25 posts 119 karma points
    Jun 12, 2015 @ 10:15
    Jochen Schoubben
    0

    Hi John,

    Could you check your console if it shows any error? You can open the console by pressing F12 and then hit the "escape" button.

    You could also go to the networking tab and hit the poublish button to see which requests are being sent to the server and what their response is.

  • Chris Day 34 posts 107 karma points c-trib
    Jun 12, 2015 @ 10:20
    Chris Day
    0

    POST ... 500 (Internal Server Error)$get.id @ DependencyHandler.axd?s=L3VtYnJhY28vbGliL2pxdWVyeS9qcXVlcnkubWluLmpzOy91bWJyYWNvL2xpYi9hbmd1bGFyLzE…:16o @ DependencyHandler.axd?s=L3VtYnJhY28vbGliL2pxdWVyeS9qcXVlcnkubWluLmpzOy91bWJyYWNvL2xpYi9hbmd1bGFyLzE…:14$get.g @ DependencyHandler.axd?s=L3VtYnJhY28vbGliL2pxdWVyeS9qcXVlcnkubWluLmpzOy91bWJyYWNvL2xpYi9hbmd1bGFyLzE…:14j.promise.then.i @ DependencyHandler.axd?s=L3VtYnJhY28vbGliL2pxdWVyeS9qcXVlcnkubWluLmpzOy91bWJyYWNvL2xpYi9hbmd1bGFyLzE…:14j.promise.then.i @ DependencyHandler.axd?s=L3VtYnJhY28vbGliL2pxdWVyeS9qcXVlcnkubWluLmpzOy91bWJyYWNvL2xpYi9hbmd1bGFyLzE…:14(anonymous function) @ DependencyHandler.axd?s=L3VtYnJhY28vbGliL2pxdWVyeS9qcXVlcnkubWluLmpzOy91bWJyYWNvL2xpYi9hbmd1bGFyLzE…:14$get.e.$eval @ DependencyHandler.axd?s=L3VtYnJhY28vbGliL2pxdWVyeS9qcXVlcnkubWluLmpzOy91bWJyYWNvL2xpYi9hbmd1bGFyLzE…:14$get.e.$digest @ DependencyHandler.axd?s=L3VtYnJhY28vbGliL2pxdWVyeS9qcXVlcnkubWluLmpzOy91bWJyYWNvL2xpYi9hbmd1bGFyLzE…:14$get.e.$apply @ DependencyHandler.axd?s=L3VtYnJhY28vbGliL2pxdWVyeS9qcXVlcnkubWluLmpzOy91bWJyYWNvL2xpYi9hbmd1bGFyLzE…:14(anonymous function) @ DependencyHandler.axd?s=L3VtYnJhY28vbGliL2pxdWVyeS9qcXVlcnkubWluLmpzOy91bWJyYWNvL2xpYi9hbmd1bGFyLzE…:42x.event.dispatch @ DependencyHandler.axd?s=L3VtYnJhY28vbGliL2pxdWVyeS9qcXVlcnkubWluLmpzOy91bWJyYWNvL2xpYi9hbmd1bGFyLzE…:2x.event.add.y.handle @ DependencyHandler.axd?s=L3VtYnJhY28vbGliL2pxdWVyeS9qcXVlcnkubWluLmpzOy91bWJyYWNvL2xpYi9hbmd1bGFyLzE…:2 DependencyHandler.axd?s=L3VtYnJhY28vbGliL2pxdWVyeS9qcXVlcnkubWluLmpzOy91bWJyYWNvL2xpYi9hbmd1bGFyLzE…:12 TypeError: data.indexOf is not a function at DependencyHandler.axd?s=L3VtYnJhY28vbGliL2pxdWVyeS9qcXVlcnkubWluLmpzOy91bWJyYWNvL2xpYi9hbmd1bGFyLzE…:915 at DependencyHandler.axd?s=L3VtYnJhY28vbGliL2pxdWVyeS9qcXVlcnkubWluLmpzOy91bWJyYWNvL2xpYi9hbmd1bGFyLzE…:924 at DependencyHandler.axd?s=L3VtYnJhY28vbGliL2pxdWVyeS9qcXVlcnkubWluLmpzOy91bWJyYWNvL2xpYi9hbmd1bGFyLzE…:14 at j.promise.then.o (DependencyHandler.axd?s=L3VtYnJhY28vbGliL2pxdWVyeS9qcXVlcnkubWluLmpzOy91bWJyYWNvL2xpYi9hbmd1bGFyLzE…:14) at j.promise.then.o (DependencyHandler.axd?s=L3VtYnJhY28vbGliL2pxdWVyeS9qcXVlcnkubWluLmpzOy91bWJyYWNvL2xpYi9hbmd1bGFyLzE…:14) at DependencyHandler.axd?s=L3VtYnJhY28vbGliL2pxdWVyeS9qcXVlcnkubWluLmpzOy91bWJyYWNvL2xpYi9hbmd1bGFyLzE…:14 at Object.$get.e.$eval (DependencyHandler.axd?s=L3VtYnJhY28vbGliL2pxdWVyeS9qcXVlcnkubWluLmpzOy91bWJyYWNvL2xpYi9hbmd1bGFyLzE…:14) at Object.$get.e.$digest (DependencyHandler.axd?s=L3VtYnJhY28vbGliL2pxdWVyeS9qcXVlcnkubWluLmpzOy91bWJyYWNvL2xpYi9hbmd1bGFyLzE…:14) at Object.$get.e.$apply (DependencyHandler.axd?s=L3VtYnJhY28vbGliL2pxdWVyeS9qcXVlcnkubWluLmpzOy91bWJyYWNvL2xpYi9hbmd1bGFyLzE…:14) at j (DependencyHandler.axd?s=L3VtYnJhY28vbGliL2pxdWVyeS9qcXVlcnkubWluLmpzOy91bWJyYWNvL2xpYi9hbmd1bGFyLzE…:14)(anonymous function) @ DependencyHandler.axd?s=L3VtYnJhY28vbGliL2pxdWVyeS9qcXVlcnkubWluLmpzOy91bWJyYWNvL2xpYi9hbmd1bGFyLzE…:12$get @ DependencyHandler.axd?s=L3VtYnJhY28vbGliL2pxdWVyeS9qcXVlcnkubWluLmpzOy91bWJyYWNvL2xpYi9hbmd1bGFyLzE…:11j.promise.then.o @ DependencyHandler.axd?s=L3VtYnJhY28vbGliL2pxdWVyeS9qcXVlcnkubWluLmpzOy91bWJyYWNvL2xpYi9hbmd1bGFyLzE…:14j.promise.then.o @ DependencyHandler.axd?s=L3VtYnJhY28vbGliL2pxdWVyeS9qcXVlcnkubWluLmpzOy91bWJyYWNvL2xpYi9hbmd1bGFyLzE…:14(anonymous function) @ DependencyHandler.axd?s=L3VtYnJhY28vbGliL2pxdWVyeS9qcXVlcnkubWluLmpzOy91bWJyYWNvL2xpYi9hbmd1bGFyLzE…:14$get.e.$eval @ DependencyHandler.axd?s=L3VtYnJhY28vbGliL2pxdWVyeS9qcXVlcnkubWluLmpzOy91bWJyYWNvL2xpYi9hbmd1bGFyLzE…:14$get.e.$digest @ DependencyHandler.axd?s=L3VtYnJhY28vbGliL2pxdWVyeS9qcXVlcnkubWluLmpzOy91bWJyYWNvL2xpYi9hbmd1bGFyLzE…:14$get.e.$apply @ DependencyHandler.axd?s=L3VtYnJhY28vbGliL2pxdWVyeS9qcXVlcnkubWluLmpzOy91bWJyYWNvL2xpYi9hbmd1bGFyLzE…:14j @ DependencyHandler.axd?s=L3VtYnJhY28vbGliL2pxdWVyeS9qcXVlcnkubWluLmpzOy91bWJyYWNvL2xpYi9hbmd1bGFyLzE…:14r @ DependencyHandler.axd?s=L3VtYnJhY28vbGliL2pxdWVyeS9qcXVlcnkubWluLmpzOy91bWJyYWNvL2xpYi9hbmd1bGFyLzE…:15v.onreadystatechange @ DependencyHandler.axd?s=L3VtYnJhY28vbGliL2pxdWVyeS9qcXVlcnkubWluLmpzOy91bWJyYWNvL2xpYi9hbmd1bGFyLzE…:16

  • Chris Day 34 posts 107 karma points c-trib
    Jun 12, 2015 @ 10:21
    Chris Day
    0

    That is from my console...

  • Jochen Schoubben 25 posts 119 karma points
    Jun 12, 2015 @ 11:07
    Jochen Schoubben
    0

    Hi Chris,

    That doesn't say much unfortunately.

    Heve you already tried to publish by right clicking the node and selecting publish?

    You could also try to republish your entire site by right clicking the root node from your site and selecting the option "publish all children..."?

  • Chris Day 34 posts 107 karma points c-trib
    Jun 12, 2015 @ 11:53
    Chris Day
    0

    Just tried that and the error I get is much the same, only differences are:

    Uncaught TypeError: Cannot read property 'apply' of undefined
    

    Still the same overall error of 500 (Internal Server Error)

  • Jochen Schoubben 25 posts 119 karma points
    Jun 12, 2015 @ 11:59
    Jochen Schoubben
    0

    Okay,

    Is it possible to copy the response you get from the server (so the 500 error) from your networking tab.

    I'll include a screenshot of how you cvan do that. First you need to open the developer tools. Than select the networking tab. Than click the clear button so you get a blanco screen.

    Now if you click the publish buton, you should see "PostSave" in your network traffic. Normally it should be red because you get a 500 error. If you click on the PostSave request, you can select the Response tab on the right and there you should see the full error.

    If not, I'm runnin out of ideas.

    Have you tried to restart your website, recycle the application pool, checked if all mandatory fields are filled out...

    enter image description here

  • Chris Day 34 posts 107 karma points c-trib
    Jun 12, 2015 @ 12:08
    Chris Day
    0

    This is the error it comes back with:

    Cannot insert the value NULL into column 'id', table 'HKUmbraco.dbo.cmsContentVersion'; column does not allow nulls. INSERT fails. The statement has been terminated.

  • Chris Day 34 posts 107 karma points c-trib
    Jun 12, 2015 @ 12:13
    Chris Day
    0

    Looks as though SQL Server Management Studio may have messed up here... I am going to recreate my database from my local copy again.

    When I script the cmsContentVersion table I get

    id] [int] NOT NULL,
    

    However from my local db it is

    [id] [int] IDENTITY(118,1) NOT NULL,
    
  • Jochen Schoubben 25 posts 119 karma points
    Jun 12, 2015 @ 12:17
    Jochen Schoubben
    0

    Indeed, the identity is missing on the Id column.

  • Chris Day 34 posts 107 karma points c-trib
    Jun 12, 2015 @ 13:45
    Chris Day
    100

    Fixed this now. Thanks Jochen.

    For the benefit of anyone else with the same problem:

    The "Tasks > Export Data..." function in SSMS doesn't work properly when moving to Azure. It only creates basic table structure and misses lots of things required for the Umbraco backoffice to work.

    It would appear the only way to correctly import databases to Azure is to use the import features outlined here: https://our.umbraco.org/forum/getting-started/installing-umbraco/42028-Migrating-to-Azure https://msdn.microsoft.com/en-us/library/azure/hh335292.aspx

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